Fantastic lodge, clean, warm and quiet. Quick replies to questions. You don't need to message about parking or a code to get in. Wait for a email an hour after booking.
If booking at short notice your name won't be on the room list so you have to phone them. Only downside.
Fridge and microwave with cutlery downstairs.
Neil
2023 年 3 月入住 1 晚
10/10 超赞
Richard
与配偶出行
2022年10月29日
满意:清洁度、服务设施、住宿条件和设施
Excellent location, very comfortable and clean room, large TV on the wall, no negatives about the property.
Richard
2022 年 10 月入住 1 晚
10/10 超赞
Richard
商务旅客
2022年07月30日
满意:清洁度、服务设施、住宿条件和设施
Does just what it says. Not a luxury hotel, just a comfortable, clean place to stay. Excellent value for money.
Richard
2022 年 7 月入住 1 晚
6/10 一般
Diane
2020年09月28日
满意:客房舒适度,清洁度
不满意:员工和服务
NO BREAKFAST :(
Clean and comfortable room. Booked 2 nights bed and breakfast through hotels.com Note in bedroom giving times of breakfast. Came down in the morning, no breakfast and no sign of anyone. Rang the number on our booking to be told aggressively "I don't do breakfast and hotels.com got it wrong. I am not giving you a refund!" I pointed out I hadn't asked for a refund just some breakfast. She told me to take it up with hotels.com - I did and spent over an hour on the chat line with an agent and never had any response. The owner of Boston Lodge then rang me back to tell me "Anyway you only booked for a single person and our son turned up with his girlfriend, you haven't paid for her!" Wow! I pointed out very calmly that I had indeed paid for a double room for 2 people bed and breakfast... "hang on..... oh yes, it was somebody else not you. Go and check with Expedia about your breakfast"
Hmmm... not exactly the customer service one would expect and will certainly not use again - the Travel Lodge would have been better - at least we could have got a cereal bar from the petrol station. We had been expecting a lovely cooked breakfast - and just got told off for asking.
Diane
2020 年 9 月入住 2 晚
8/10 还可以
Jean
2020年09月18日
满意:客房舒适度,住宿条件和设施
Ok for overnight stop
After an inauspicious start, this was a good stopover. We received a text with the number of the key box which enabled us to enter the property, but inside there was no note to tell us the room number. We rang a mobile number but it was poor reception & the person on the end of the line wasn’t sure which room we were to be in.
When the room was sorted out it was comfortable & clean ( apart from behind the unit housing tea/ coffee). The shower was in the room & everything was ok. It was good value, although breakfast was offered online & we were told to be sure & fill in the breakfast list, there was no list! We left and got breakfast on our way. We never saw anyone the whole time.
Jean
2020 年 9 月入住 1 晚
10/10 超赞
Sandra
团体旅客
2020年02月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sandra
2020 年 2 月入住 1 晚
2/10 糟糕
damian
商务旅客
2020年02月15日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Could do better
I arrived to a note on the door. Please call this number. After pushing the camera doorbell and it not being answered I then called the number which went to voice mail. I find this to be a very unwelcome start to any stay.
First impressions are everything to me.
The call was returned about 15 minutes later but by then I had already decided not to stay.
Sorry guys you could do a lot better.
I won't be staying with you again