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关于路边马车之家酒店的点评

3 out of 5
路边马车之家酒店
738 Boston Post Rd, Sudbury, MA

点评

9.2

非常棒

10 分 - 超赞。422 条好评，共有 640 条点评" "
8 分 - 还可以。164 条好评，共有 640 条点评" "
6 分 - 一般。32 条好评，共有 640 条点评" "
4 分 - 很差。10 条好评，共有 640 条点评" "
2 分 - 糟糕。12 条好评，共有 640 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Yiran

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店的房间不错，挺大的，浴室也不小，双人床睡下2个人没有任何问题，早晨有免费的早饭，种类和质量算不错了。
2017 年 8 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

cesar e

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall was a nice stay!
2024 年 5 月入住 2 晚
Botros 于 2024年05月7日 的回复
Dear Cesar,Dear Jennifer,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are thrilled your stay with us was amazing! we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.We look forward to hosting you again soon.Sincerely,

10/10 超赞

Julia C

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Staff was very friendly. Rooms were nice and clean. It’s a very quiet location. Nice place to stay.
2024 年 4 月入住 3 晚
Botros 于 2024年05月3日 的回复
Dear Julia,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are thrilled your stay with us was amazing! we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.We look forward to hosting you again soon.Sincerely,

8/10 还可以

Abdul

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
The staff is very nice and sweet. Thank you to the Sudbury Fairfield Kitchen too.
2024 年 4 月入住 2 晚
Botros Wisa 于 2024年04月30日 的回复
Dear Abdul,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are thrilled your stay with us was amazing! we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.We look forward to hosting you again soon.Sincerely,

8/10 还可以

Barbara

满意：服务设施，清洁度
Fabulous location but zero OUTDOOR area(s) to enjoy nice weather & obtain Vitamin D 👍
2024 年 4 月入住 2 晚
Botros Wisa 于 2024年04月30日 的回复
Dear Barbara,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are thrilled your stay with us was amazing! we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.We look forward to hosting you again soon.Sincerely,

10/10 超赞

Theresa

满意：清洁度、员工和服务、住宿条件和设施
We liked our stay
2024 年 4 月入住 2 晚
Botros 于 2024年04月30日 的回复
Dear Theresa,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are thrilled your stay with us was amazing! we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.We look forward to hosting you again soon.Sincerely,

10/10 超赞

Tara

2024 年 4 月入住 2 晚
Botros 于 2024年05月7日 的回复
Dear Tara,Dear Jennifer,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are thrilled your stay with us was amazing! we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.We look forward to hosting you again soon.Sincerely,

10/10 超赞

Sandra，NORTH BERGEN

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast is very good ...hotel clean
2024 年 4 月入住 1 晚
Botros 于 2024年04月30日 的回复
Dear Sandra,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are thrilled your stay with us was amazing! we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.We look forward to hosting you again soon.Sincerely,

2/10 糟糕

Jorge

不满意：员工和服务
2024 年 4 月入住 1 晚
Botros 于 2024年04月30日 的回复
Dear Jorge,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are sorry your stay didn't meet your expectations, we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,

10/10 超赞

Michael

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Lady at desk very nice.
2024 年 4 月入住 1 晚
Shea 于 2024年04月29日 的回复
Dear Michael, Thank you for taking the time to review us! We are pleased to hear you enjoyed your time here with us and that our staff satisfied you! We hope that you will stay here again in the near future. Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Fabrizio

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The staff were gracious and overall we had a lovely stay.
2024 年 3 月入住 7 晚
Shea 于 2024年04月29日 的回复
Dear Fabrizio, Thank you for reviewing us! We are so pleased to hear you enjoyed your overall stay with us and we hope that you will visit us again soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Martin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location- easy access
2024 年 3 月入住 3 晚
Shea 于 2024年04月29日 的回复
Dear Martin, Thank you for taking the time to review us! We are glad to hear you were satisfied with your stay and that our location worked well for you! We hope to see you again soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Robert

2024 年 3 月入住 3 晚
Botros 于 2024年04月30日 的回复
Dear Robert,Thank you for staying with us at the Fairfield Inn Boston Sudbury, we appreciate you taking the time to review your stay with us.We are thrilled your stay with us was amazing! we endeavor to go above and beyond to ensure our guests have a comfortable and pleasant stay.We look forward to hosting you again soon.Sincerely,

8/10 还可以

Jacquelyn

与家人出行
满意：清洁度、员工和服务、服务设施
The smell. I think the carpets need to be replaced. The carpet on our room seemed hazardous for a person with mobility issues; it was bumpy.
2024 年 3 月入住 4 晚
Shea 于 2024年04月29日 的回复
Dear Jacquelyn, Thank you for sharing your experience here with us. We apologize that you felt this way about your stay here. We hope that you will directly reach out to our staff as we do our very best to meet our guests needs. We hope that you will give us another chance soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Yue

满意：清洁度
Very smooth
2024 年 2 月入住 1 晚
Shea 于 2024年04月29日 的回复
Dear Yue, We are grateful that you shared your experience with us! We are so glad to hear you had a great time during your stay as we look forward to seeing you again soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Raymond

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome service
Excellent service, very friendly. Clean Rooms. Kristen and Terry made it feel like home
2024 年 2 月入住 1 晚
Shea 于 2024年04月29日 的回复
Dear Raymond, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with our stay and friendly staff. We hope that you will stay here again in the near future so we can accommodate you! Sincerely,Fairfield Inn Boston Sudbury

10/10 超赞

Frederick，North Truro

满意：清洁度
2024 年 2 月入住 1 晚
Cindy 于 2024年02月9日 的回复
Hi Frederick,Glad you had a 5 star stay, thank you so much! Fairfield Inn Sudbury

10/10 超赞

Hong

满意：清洁度、员工和服务、住宿条件和设施
Cozy and cute
2024 年 1 月入住 1 晚
Cindy 于 2024年02月9日 的回复
Dear Guest,Thank you for mentioning we are cozy and cute, a great description for our property. So glad you enjoyed your stay.Sincerely,Fairfield Inn Sudbury

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Shea 于 2024年04月29日 的回复
Dear John, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future! Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Margaret

2024 年 1 月入住 1 晚
Cindy 于 2024年02月9日 的回复
Hi Margaret,Love seeing the 5 stars, never gets old! Thank you for staying with us.Sincerely,Fairfield Inn Sudbury

6/10 一般

Christopher

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Was charged twice for my stay
2024 年 1 月入住 1 晚
Shea 于 2024年01月11日 的回复
Dear Christopher, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

David

2024 年 1 月入住 1 晚
Cindy 于 2024年02月9日 的回复
Hi David,Thank you for the high marks so glad you really enjoyed the time with us.Sincerely,Fairfield Inn Sudbury

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Shea 于 2024年01月11日 的回复
Dear Guest, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

estee

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location. Nice staff and accomodations.
2023 年 12 月入住 1 晚
Shea 于 2024年01月11日 的回复
Dear Estee, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that our location worked well for you! We hope to see you again in the near future. Sincerely, Fairfield Inn Boston Sudbury

8/10 还可以

Barbara

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I think my only concern was there was barely ever anyone at the front desk. We tried to talk to someone to check out and no one was around. I think it's important to see a friendly face whether going in or out. Or even to ask a question. The room was nice and clean. The price was more than all of the surrounding hotels... don't understand why. Overall it was fine.
2023 年 12 月入住 1 晚
Shea 于 2023年12月22日 的回复
Dear Barbara, Thank you for taking the time to review us! We are pleased to hear you enjoyed your overall stay with us! We are sorry to hear you felt as though our staff was low and was not present at the desk. We hope that you will give us another chance in the near future so we can provide you with a great stay! Sincerely Fairfield Inn Boston Sudbury

10/10 超赞

Irene

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful and comfortable
Great hotel. Big rooms. Great service! Comfortable beds. Tasty full breakfast. Will be back!
2023 年 10 月入住 2 晚
Shea 于 2023年12月22日 的回复
Dear Irene, Thank you for sharing your experience with us! We are thrilled to hear you enjoyed your stay with us in our comfortable spaces! We can't wait for you to stay here again in the near future! Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Yuly

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
2023 年 10 月入住 1 晚
Shea 于 2023年12月22日 的回复
Dear Yully, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Meri

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Shea 于 2023年12月22日 的回复
Dear Meri, Thank you for taking the time to share your experience with us! We are so pleased to hear you enjoyed your stay here as we do our very best to ensure a great stay for each of our guests! We look forward to seeing you again soon! Sincerely, Fairfield Inn Boston Sudbury

4/10 很差

Eryn A.

满意：员工和服务
不满意：住宿条件和设施，服务设施
The plumbing in the bath/shower was barely attached; it was not secured enough to shut the shower off without moving all the fixtures. Not was it caulked. The bath was an insert the was so cheap it deflected downward when I stepped in, and I am not a heavy person. There was an odor about the doorway of the room that reminded me of sweaty locker rooms, I do not know where it was coming from. If it had come further into the suite I would have asked to be moved. The breakfast was the same as another Fairfield I recently stayed at. The “sausage” was rubbery enough to vulcanize a tire, the eggs from powder and gritty, even making your own waffles turned out glutinously rubber-like. The oatmeal was okay if you added the missing dash of salt, and the pastries were okay toasted but quite stale.
2023 年 10 月入住 3 晚

10/10 超赞

George

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 3 晚
Shea 于 2023年12月22日 的回复
Dear George, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay and we hope to see you again soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Deborah

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Your front desk person, Kevin was very friendly. The room was very nice. I especially liked the under the counter and sink night light in the bathroom.
2023 年 10 月入住 1 晚
Shea 于 2023年12月22日 的回复
Dear Deborah, Thank you for taking the time to share your experience with us! We are so pleased to hear you enjoyed your stay with us as our staff was friendly and our spaces satisfied you! We look forward to seeing you again in the near future. Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Rachel

2023 年 10 月入住 2 晚
Shea 于 2023年12月22日 的回复
Dear Rachel, Thank you for taking the time to review us! We are so glad to hear you enjoyed your stay with us and we hope that you will stay with us again in the near future. Sincerely,Fairfield Inn Boston Sudbury

8/10 还可以

Cynthia

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Pleasant quiet room and very comfortable bed and pillows. Breakfast facilities and offerings very marginal…
2023 年 10 月入住 1 晚
Shea 于 2023年12月22日 的回复
Dear Cynthia, Thank you for taking the time to review us! We are so pleased to hear you enjoyed our quiet spaces and we hope to see you stay with us again in the near future. Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Devoe

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Shea 于 2023年12月22日 的回复
Dear Davoe, Thank you for reviewing us! We are glad to hear you enjoyed your stay with us and we hope that you will stay here again in the near future! Sincerely,Fairfield Inn Boston Sudbury

10/10 超赞

Elizabeth，Asheville

满意：住宿条件和设施，员工和服务
2023 年 9 月入住 4 晚
Shea 于 2023年12月22日 的回复
Dear Elizabeth, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and we hope to see you stay here again soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

PIERRE

2023 年 9 月入住 1 晚
Shea 于 2023年12月22日 的回复
Dear Pierre, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future. Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Rick

2023 年 9 月入住 1 晚
Shea 于 2023年12月22日 的回复
Dear Rick, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future. Sincerely,Fairfield Inn Boston Sudbury

10/10 超赞

Margaret

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable, great breakfast, friendly staff
2023 年 9 月入住 1 晚
Shea 于 2023年12月22日 的回复
Dear Margaret, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and our spaces were comfortable! We hope that you will stay here again in the near future. Sincerely, Fairfield Inn Boston Sudbury

6/10 一般

Robert

满意：客房舒适度，住宿条件和设施
First night the elevator was not working. First day my room was not cleaned. Other than that, it was comfortable and service was good.
2023 年 9 月入住 3 晚
Shea 于 2023年09月19日 的回复
Dear Robert, Thank you for taking the time to share your experience with us! We are pleased to hear you enjoyed our services and comfortable spaces! We apologize for our elevator being down. We hope that you will stay here again in the near future. Sincerely,Fairfield Inn Boston Sudbury

8/10 还可以

John

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Shea 于 2023年09月19日 的回复
Dear John, Thank you for taking the time to share your experience with us! We are pleased to hear you enjoyed your stay with us and we hope that you will stay here again soon! Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Hedy

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything about this hotel is wonderful…beyond wonderful. Staff, rooms, cleanliness, breakfast…zero complaints.
2023 年 9 月入住 1 晚
Shea 于 2023年09月19日 的回复
Dear Hedy, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that our staff, cleanliness and breakfast satisfied you! We hope that you will stay here again in the near future. Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

mary

2023 年 9 月入住 1 晚
Shea 于 2023年12月22日 的回复
Dear Mary, Thank you for taking the time to share your experience with us! We are so glad to hear you enjoyed your stay here and we look forward to seeing you again in the near future! Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable, clean and quiet
First time staying at Fairfield, pleased with the comfort and cleanliness. Also it was very conveniently located and quiet. Staff was friendly and helpful. We’d definitely stay again when in the area.
2023 年 9 月入住 1 晚
Shea 于 2023年09月5日 的回复
Dear Guest, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and that our quiet location worked best for you! We hope to see you again soon! Sincerely, Fairfield Inn Boston Sudbury

6/10 一般

Bernadette

与家人出行
满意：员工和服务，清洁度
不满意：客房舒适度
Noisy
2023 年 9 月入住 1 晚
Shea 于 2023年09月5日 的回复
Dear Bernadette, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us. We apologize for the noisiness as we take great pride in making sure each guest is provided a great experience. We are sorry to hear you did not get that but we hope that you will give us another chance in the near future so we can ensure this enjoyable stay! Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Brian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Shea 于 2023年09月5日 的回复
Dear Brian, Thank you for taking the time to review us! We are glad to hear we could satisfy you throughout your time with us! We hope that you will stay with us again while you are in this area next! We hope to see you soon. Sincerely, Fairfield Inn Boston Sudbury

10/10 超赞

Robert

2023 年 8 月入住 1 晚
Shea 于 2023年12月22日 的回复
Dear Robert, Thank you for taking the time to review us! We are pleased to hear you were satisfied with your stay as we do our very best to provide a great stay for each of our guests! We hope that you will stay here again in the near future! Sincerely, Fairfield Inn Boston Sudbury

2/10 糟糕

Nancy

满意：住宿条件和设施，清洁度
I was extremely shocked at my experience with the Fairfield Inn. I had pre-paid for two nights at the hotel through Expedia and arrived around 10 PM although check-in was 3 PM . When I got there, I was informed that they had sent me an email around 5 PM letting me know that my room was not available ( which I did not see until I arrived at the hotel ) and that they told me today had booked a room for me in Framingham which is at least 20 minutes away. When I got to the hotel, I had been driving for 8 1/2 hours and I really did not appreciate finding out at the last minute that I did not have a room. I was exhausted and ready to get into bed that minute. That night , I ended up staying with my family In the meantime, I was assured that they did have a room for me the following night, and that it would be complementary. When I arrived the following night, there was no record of my having a room. I had to speak to the person at the desk at great length who then had to go speak with her manager. It took a lot of time and effort . When I finally got to the room , there was a strong odor that smelled like BO. I then had to call to request another room. Having had ridiculous experiences two nights in a row, would be very hesitant to ever stay at this hotel again. I am still completely shocked at the lack of correct records and a cavalier attitude for service.
2023 年 8 月入住 2 晚

10/10 超赞

真实旅客

2023 年 8 月入住 1 晚
Shea 于 2023年09月5日 的回复
Dear Guest, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future. Sincerely, Fairfield Inn Boston Sudbury

8/10 还可以

Sabrina

2023 年 8 月入住 1 晚
Shea 于 2023年09月5日 的回复
Dear Sabrina, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and that our hotel could meet your accommodations! We hope that you will stay here again! Sincerely,Fairfield Inn Boston Sudbury