Watertown Bramble Park Zoo Hotels

"The smell of cigarettes was everywhere."

"The room was clean and comfortable enough for the price I paid. The staff at check in were friendly and helpful. However, I was not happy in the morning to find nothing to eat but waffles. When I asked about food I was told that they ran out and wouldn't be making any more. I came down with more than an hour left in their breakfast time too. They didn't even have fruit, bread, bagels, yogurt, oatmeal or water. Pretty upset about that. They could definitely improve on that."

"Clean and comfortable room. Breakfast was good. "

"Great service"

"Excellent,"

"Clean rooms friendly staff"

"The picture on Expedia were deceiving. There is a lot of deferred maintenance. Plumbing, drywall, paint, Also wasn't that clean. You can tell nothing gets a thoroughly wiped down. Housekeeping seems to be limited to a made bed and a quick vacuum. Even the lobby was cluttered. Inoperable self check in that was poorly placed. Split mini AC that needed the cooling linens re-hidden. Tiles missing. Also the hotel had a faint curry smell in the hallway. I have been in ones that smell worse. But there was definitely some regular curry cooking going on. "

"Front desk, housekeeping, and breakfast staff were amazing! We very much enjoyed the pool and hot tub. The hotel was very well kept, rooms are very large. Will stay again. Thank you!"

"yes, very clean, quiet, staff was very professional"