Condo was not as clean as the last 2 times we stayed at this resort.
Clifford
2022 年 12 月入住 6 晚
10/10 超赞
Melissa
与家人出行
2023年01月2日
满意:客房舒适度,清洁度
Melissa
2022 年 12 月入住 6 晚
8/10 还可以
James
与家人出行
2022年12月31日
满意:客房舒适度,清洁度
Very comfortable!
James
2022 年 12 月入住 3 晚
8/10 还可以
James Gray
与家人出行
2022年12月27日
满意:客房舒适度
Staff very professional.
James Gray
2022 年 12 月入住 2 晚
6/10 一般
Courtney
与家人出行
2022年12月13日
Extra fees upon arrival rude front desk
We come to Branson every December and honestly this would’ve become our go to BUT when I booked this hotel I called and asked if there were any cleaning fees or resort fees and the lady told me no it would only be what I paid on booking.. so I booked.. when I arrived I was told by the front desk supervisor on 12/9 at 8ish pm that I needed to pay $50 I asked why and told her I was told there was no extra fees and she then lowered it to $20 and with my kids standing there at 8pm at night told me she would not give me the room key without the $20 regardless of what I was told. So hidden fees and that much of. A fit for $20? Idk what I might be charged extra next time and the customer service was so awful I wouldn’t go back there ever.
Courtney
2022 年 12 月入住 2 晚
10/10 超赞
Bobbi
2022年12月9日
满意:清洁度
Bobbi
2022 年 12 月入住 5 晚
2/10 糟糕
Jeffrey
与配偶出行
2022年12月4日
不满意:住宿条件和设施
This might be more on Expedia than it is on the actual resort. We arrived late in the evening and were informed they didn’t have our reservation. We waited 40 minutes for them to figure it out and issue us a room. Once we arrived at the room we received a knock on the door and were told that we were accidentally sent to a dirty room.
Once we made it to our actual room I was shocked at how different it looked than the photos. The room I had intentionally booked look nothing like the photos on Expedia. Different layout and much older than the photos had shown.
This was for our first wedding anniversary and I was pretty upset. We left a night early because we didn’t want to stay in the room and decided we’d rather just make the drive back home that night.
The staff was kind and handled it the best they could but this was a super disappointing experience. Would not book again.
Jeffrey
2022 年 12 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2022年11月28日
满意:客房舒适度,清洁度
Only complaint is the WiFi was terrible and the tvs are old and blurry
真实旅客
2022 年 11 月入住 4 晚
10/10 超赞
ARDITH
团体旅客
2022年11月18日
满意:清洁度、服务设施、住宿条件和设施
Love staying there. It’s usually our go to place to stay. Always nice folks and nice big condo units. Close to strip and Walmart just down the street. Definitely will stay there again!!!