布伦特的公寓

“Location was great... Management was horrible! Their advertisement falsely stated that there was laundry on the property. The apartment smelled of sewage. The window ledge fell on my foot, twice. For a seven days stay, they gave me two towels. I had to go out and purchase more toilet tissue, trash bags, and paper towels. House keeping came and bought air freshner for the sewage smell and that was it. I wouldn't recommend this place to a homeless person... Absolutely horrible... ”

“When we arrived, we were given a studio room instead of the one-bedroom apartment I had booked. The receptionist told us to contact the booking platform. I reached out to the online customer service, and Mary Ann M. was assigned to assist me. However, she couldn’t reach the local property. It took forever to sort out the problem. I asked for a phone number to call because the online chat was too inefficient. She gave me a U.S. number, so I made an international call — but it turned out to be……

“Amazing location 5 mins walk from the stadium, ideal for concerts. Room and bathroom were really clean and host helpful. Only downside is the room has an airbed rather than normal bed which isn’t the most comfortable but definitely works for one night. ”

“We stayed in a different room from the one I booked. It was smaller than I thought it would be, but we made it work. The kitchen was great, it includes a washer but no dryer. The area is charming and easy access to public transportation. A wonderful car service is not to far and very reasonable.”