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关于布里斯本国际机场酒店的点评

4 out of 5
布里斯本国际机场酒店
528 Kingsford Smith Drive, Hamilton, QLD

点评

8.4

很好

10 分 - 超赞。397 条好评，共有 1001 条点评" "
8 分 - 还可以。408 条好评，共有 1001 条点评" "
6 分 - 一般。128 条好评，共有 1001 条点评" "
4 分 - 很差。40 条好评，共有 1001 条点评" "
2 分 - 糟糕。28 条好评，共有 1001 条点评" "

8.6/10

清洁度

8.4/10

员工和服务

8.0/10

服务设施

7.8/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Cheung Kit John

2023 年 12 月入住 1 晚
Reception 于 2024年01月23日 的回复
Hi Cheung Kit John, Thankyou for your review! We look forward to having you stay again! Regards, Reception

8/10 还可以

CHUANNENG

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
共用的廚房，大家都很自愛！
很自在的住宿環境！
2023 年 11 月入住 2 晚
Reception 于 2023年11月18日 的回复
Thank you!

6/10 一般

Nicholas

2022 年 9 月入住 1 晚

8/10 还可以

真实旅客

团体旅客
满意：员工和服务，清洁度
很靠近碼頭能直接搭遊輪逛布里斯班，但地點表示不明顯，容易錯過入口
2019 年 10 月入住 3 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Easy to find, convenient midnight checj in, very very helpful people, and worth of money.
2019 年 2 月入住 1 晚

8/10 还可以

真实旅客

2019 年 2 月入住 1 晚

8/10 还可以

真实旅客

2019 年 2 月入住 1 晚

8/10 还可以

真实旅客

2019 年 2 月入住 1 晚

6/10 一般

Harry，Taiwan

不满意：住宿条件和设施
a normal airport hotel
When I checked into the room, the room does not smell well, they reacted quickly to get me a new room. The breakfast is very very basic but charge $13.00 for it. I will not recommend to stay at this hotel.
2017 年 8 月入住 1 晚

2/10 糟糕

QIUMEI

不满意：员工和服务
2024 年 4 月入住 1 晚
Reception 于 2024年04月16日 的回复
Hello. We would appreciate an explanation of this poor review, if you wouldn't mind reaching out to us directly so that we know where we can improve.

6/10 一般

Harry

商务旅客
满意：员工和服务
不满意：住宿条件和设施，服务设施
Room had only one curtain, pool all green.
2024 年 4 月入住 1 晚
Reception. 于 2024年04月10日 的回复
Hello Harry,Thank you for leaving us a review. We will have housekeeping check the room.Regards,Reception.

10/10 超赞

warren

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed 3 days and were very happy with the cleanliness and staff appreciation; everyone was friendly and helpful. Close by are restaurants and public transportation including water taxi. Big thumbs up!
2024 年 4 月入住 3 晚
Reception 于 2024年04月25日 的回复
Thank you for your review!

6/10 一般

David，Cooranbong

与家人出行, 商务旅客
满意：员工和服务，清洁度
Not the best expected a bit more of the toilet ammenities.
2024 年 3 月入住 1 晚
Reception 于 2024年04月5日 的回复
Hi David. Thank you for your feedback. We are not sure what else you expect in terms of toilet ammenities. Feel free to contact us to let us know.

6/10 一般

Melissa

团体旅客, 商务旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Very old style bathroom with limited bench space. Hot water not working well as only able to use hot water tap and was Luke warm shower. Smelly drainage system in bathroom. Booked two room at the same time and were given rooms at the opposite ends of the facility not convenient at all.
2024 年 4 月入住 2 晚
Reception 于 2024年04月8日 的回复
Hi Melissa,Thank you for your review. We will be sure to take your feedback on board. Please note that you booked both rooms separately, and two completely different room types at that. We do our best to put rooms close together but we cannot change the layout of the building unfortunately. We will assume that the issues outlined with the water/drains were found in both rooms and will attend to it immediately. Thank you,Reception

10/10 超赞

Paul

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The front office staff were excellent and very accommodating.
2024 年 3 月入住 2 晚
Reception. 于 2024年04月2日 的回复
Hello Paul,Thank you very much for the great review! We appreciate it and hope you return to stay with us again.Regards,Reception.

10/10 超赞

Dan

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
All good and everything went as planned.
2024 年 3 月入住 1 晚
Reception. 于 2024年03月31日 的回复
Hello Dan,Thak you for the rating and for leaving us a review! We appreciate it.Regards,Reception

8/10 还可以

Serge

与配偶出行
满意：服务设施
For one night it’s was fine Little bit far from downtown A lot of restaurants around Nice parkon the other side of the street and a small boardwalk along the river
2024 年 3 月入住 1 晚
Reception. 于 2024年03月30日 的回复
Hello Serge,Thank you for leaving us a review! Regards,Reception.

10/10 超赞

Robert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and quiet
2024 年 3 月入住 1 晚
Reception 于 2024年03月25日 的回复
Thank you for your review!

10/10 超赞

Dianne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We booked here for one night as we flew in from Sydney and we boarded a cruise the next day. Great location and perfect for our needs. Within walking distance of shops, transport including the city cat and we caught the bus into the city, would definitely stay there again.
2024 年 3 月入住 1 晚
Reception 于 2024年03月25日 的回复
Thank you for your kind review! We would love to welcome you at our property again.

8/10 还可以

Stephen

2024 年 3 月入住 1 晚
Reception 于 2024年04月12日 的回复
Thank you, Stephen.

6/10 一般

Barry

2024 年 3 月入住 2 晚
Reception. 于 2024年03月18日 的回复
Hello Barry,Thank you!

8/10 还可以

Dan

满意：员工和服务，清洁度
Good place. Would be nice to have a shuttle service to the airport.
2024 年 3 月入住 1 晚
Reception 于 2024年03月7日 的回复
Thank you for giving us your feedback. We hope to see you soon.

10/10 超赞

Mary Anne

2024 年 3 月入住 2 晚
Reception. 于 2024年03月25日 的回复
Hello Mary-Anne,Thank you!Regards,Reception.

6/10 一般

Lauren

满意：员工和服务
不满意：住宿条件和设施
Staff were absolutely lovely, the place was just a bit run down. There was a leak in the roof of my room that was quite bad
2024 年 2 月入住 2 晚
Reception 于 2024年02月26日 的回复
Hello Lauren,We appreciate your feedback and have noted for maintenance to check room for leaks. We are pleased that you found our staff to be "absolutely lovely" and will be sure to pass your comments onto them. We hope to see you again soon.Regards,Reception.

10/10 超赞

Peter

2024 年 2 月入住 1 晚
Reception. 于 2024年03月20日 的回复
Hello Peter,Thank you very much for rating us a 5 out of 5! We appreciate it!Regards,Reception.

8/10 还可以

Lawrence

与家人出行
Comfortable value for money
2024 年 2 月入住 1 晚
Reception 于 2024年02月19日 的回复
Hello Lawrence,Thank you for rating us a 4 out of 5! we appreciate it and look forward to welcoming you back again.Regards,Reception

8/10 还可以

Angelos

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was clean and was a good size with nice pool. Only problem is not much activities, however public transport was handy.
2024 年 2 月入住 1 晚
Reception 于 2024年02月19日 的回复
Hello Angelos,Thank you for leaving us a review. There are many activities to see and do when visiting Brisbane! The reception staff would have been more than happy to help you. We have pamphlets in reception and there is a QR Code that you can scan which connects you to the "Brisbane City" app. Regards,Reception.

8/10 还可以

Timothy

满意：清洁度、员工和服务、住宿条件和设施
Great location.
2024 年 2 月入住 3 晚
Reception 于 2024年02月14日 的回复
Hello Timothy, Thank you for your review! We look forward to having you back in the future! Regards, Recpetion

10/10 超赞

Mike

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
People were excellent - we were early and our room was not ready, so they took our bags (5 very heavy) and put them in the room for us while we went and found a lunch nearby. At about 5pm we walked to the wharf area nearby and had a great dinner. A bit of a walk for near 80-year-olds but not bad. Great place
2024 年 2 月入住 1 晚
Reception 于 2024年02月15日 的回复
Hello Mike,Thank you for the great review! we appreciate it! Where possible we can have our staff assist guests with their luggage. Our location is very convenient to everything, and we are pleased you enjoyed your stay with us. Regards,Reception.

10/10 超赞

Angela

与家人及幼儿出行, 与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Always a pleasure staying here. Plenty of food options and an easy drive to the airport. Free parking is always a bonus!
2024 年 1 月入住 1 晚
Reception 于 2024年02月6日 的回复
Hello Angela, Thank you for your review! We look forward to you staying in the future! Regards, Reception

8/10 还可以

Kathryn

团体旅客
满意：服务设施
不满意：住宿条件和设施，员工和服务
Plenty of room in the motel rooms. Close to meal options.
2024 年 2 月入住 1 晚
Reception 于 2024年02月6日 的回复
Hello Kathryn, Thank you for your review! We are pleased to hear you had a great stay! Regards, Reception

4/10 很差

Kevin

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Room was the wrong room. We ordered 2 beds for 3 people and we only got 1 bed. They close at 7pm
2024 年 2 月入住 1 晚
Reception 于 2024年02月6日 的回复
Hello Kevin,We apologise for your recent experience with us. You forgot to mention in your review, that our after-hours service Nitel were able to upgrade you to a 2 Bedroom Apartment.Regards,Reception.

6/10 一般

Helen

2024 年 2 月入住 1 晚
Reception 于 2024年02月6日 的回复
Hi Helen, Thanks for your review! Regards, Reception

8/10 还可以

Seung Chul

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Its location is close to airport, and also has restaurant nearby. We were staying for one night before departing from Brisbane. So the close to airport is main point.
2024 年 1 月入住 1 晚
Reception 于 2024年02月6日 的回复
Hello Seung Chul, Thank you for your review! we are glad you had a nice stay! Regards, Reception

4/10 很差

Scott

不满意：住宿条件和设施
2024 年 1 月入住 1 晚
Reception 于 2024年02月15日 的回复
Hello Scott,Please feel free to reach out to us directly if there were any concerns during your stay with us. We are always looking at ways in which we can improve our service. Regards, Reception.

8/10 还可以

Gwen

与配偶出行
满意：服务设施
We found it difficult to find
2024 年 1 月入住 1 晚
Reception 于 2024年01月31日 的回复
Hi Gwen, Thanks for your review! We are looking forward to seeing you back in the future! Regards, Reception

6/10 一般

Christian

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Reception 于 2024年01月23日 的回复
Hi Christian, Thankyou for your review! We look forward to having you stay again! Regards, Reception

8/10 还可以

Alix

2024 年 1 月入住 1 晚
Reception 于 2024年02月7日 的回复
Hello Alix,Thank you for your review! We look forward to seeing you in the future! Regards, Reception

8/10 还可以

Mary Anne

2024 年 1 月入住 1 晚
Reception 于 2024年01月23日 的回复
Hi Mary Anne, Thankyou for your review! We look forward to having you stay again! Regards, Reception

10/10 超赞

Wayne

满意：清洁度、员工和服务、住宿条件和设施
Excellent. Comfy bed. Will stay again.
2024 年 1 月入住 1 晚
Reception 于 2024年01月23日 的回复
Hi Wayne, Thankyou for your review! We look forward to having you stay again! Regards, Reception

8/10 还可以

Jody

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Reasonably priced, good amenities and close to the airport.
Reception 于 2024年01月23日 的回复
Hi Jody, Thankyou for your review! We look forward to having you stay again! Regards, Reception

4/10 很差

Kim

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
The only positive thing about this property is the staff. They were very helpful when on-site, however, the motel is old, worn and needs updating. Do not stay in room 150, as there are 8 or 10 air conditioning units attached to the outside wall backing on to the headboard. Iit sounds like you are sleeping at the end of the runway as it is noisy and the entire wall vibrates. After first night we changed rooms which was much quieter!
2023 年 12 月入住 2 晚
Reception 于 2024年02月6日 的回复
Hello Kim,Thank you for your review. You'll be pleased to know that we are in the process of renovating our property. If you choose to stay with us again, we will be more than happy to allocate you to quieter room. Regards,Reception.

8/10 还可以

Kiria

2024 年 1 月入住 1 晚
Reception 于 2024年01月31日 的回复
Hi Kiria, Thank you for your review! We're glad you had a comfy stay! Regards, Reception

6/10 一般

Emmanuel

与家人及幼儿出行, 商务旅客
不满意：员工和服务，清洁度
Promixity to the city, easily accessible and safe. Room asssigned to me was malodorous, and had big visible stain on the carpet.
2023 年 12 月入住 1 晚
Reception 于 2024年02月15日 的回复
Hello Emmanuel,We apologise for your recent experience with us. If you choose to stay with us again, we will be sure to allocate you one of the newly, renovated rooms, if completed by then. We do have our carpets cleaned regularly and are also in the process of having carpets replaced. Regards,Reception.

10/10 超赞

Helen

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location
2024 年 1 月入住 1 晚
Reception 于 2024年01月23日 的回复
Hi Helen, Thankyou for your review! We look forward to having you stay again! Regards, Reception

8/10 还可以

Prakash Srivatsan Sadagopa

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Extremely polite and friendly staff who helped with check in. The hotel is quite dated but rooms were very comfortable. In house restaurant wasn't functioning during the stay but plenty of food outlets in the neighborhood made it easy.
2024 年 1 月入住 2 晚
Reception 于 2024年01月31日 的回复
Hi Prakash, Thank you for your review! Our great location makes it very easy for outsourced restaurants and cafes. We are glad you enjoyed your stay and look forward to seeing you again in the future! Regards, Reception

8/10 还可以

Rebecca

满意：清洁度、员工和服务、服务设施
Great little property near the airport and about 5 min walk from the local pub and eateries along the waterfront. Only disappointed about the wifi at the property, there are multiple ones to connect to but unfortunately none have strong access and constantly dropped out. I imagine this is the telco’s fault as there was little phone service at the property as well, hopefully it gets upgraded! I will stay again, staff were lovely and the cleaning staff always greeting you with a smile on their faces!
2023 年 12 月入住 4 晚
Reception 于 2024年01月31日 的回复
Hello Rebecca, Thank you for your review! We have had some problems in the past with the WiFi, it is looking at being upgraded. We're glad you enjoyed your stay! Regards, Reception

10/10 超赞

Tai

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Reception 于 2024年01月23日 的回复
Hi Tai, Thankyou for your review! We look forward to having you stay again! Regards, Reception

8/10 还可以

Donna

2023 年 12 月入住 1 晚
Reception 于 2024年01月23日 的回复
Hi Donna, Thankyou for your review! We look forward to having you stay again! Regards, Reception

10/10 超赞

wayne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
room was very clean, front staff very friendly and helpful will certainly stay again
2023 年 12 月入住 1 晚
Reception 于 2024年01月2日 的回复
Hello Wayne, Thank you for your review! Regards, Reception