The reception staff were all lovely but can’t say the same about a senior restaurant staff member. I ended up leaving the restaurant before I even ordered and walked across the road to subway for dinner instead. I’ve spoken to the complex about the experience. The room was clean but needed maintenance - plaster off the wall, freezer iced over, mould in shower, no screen on the window, bathroom vent so loud it sounded like a helicopter taking off. The bed was very comfortable though and I did get a decent sleep.