Many places don’t provide linen. We do for your convenience if you want it, but you do need to make up your own beds. The cleaning fee actually doesn’t actually cover the full cost of cleaning and linen to be washed, dried and folded. We subsidise this for our guests. The ‘service fee’ is nothing to do with us, this is charged by Vrbo / Stayz for using their platform. Hope this helps to clarify the costs.