The rooms need to be badly updated. Light coming in from around the door at night was bright so made it hard to sleep. Very basic for the price
Gemma
2023 年 10 月入住 1 晚
6/10 一般
Ian
商务旅客
2023年07月24日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
Avoid room 1002
Small pokey room overlooking rusty iron roof, bathroom door awkward to close when you went in due to space/configuration, hot water jug had something crusted into bottom of it so couldn't use, had to get the hot iron replaced (as bottom was filthy with brown muck from lack of cleaning) before I could iron my clothes - I'm sure other rooms may have been better & more spacious or nicer but mine wasn't a great experience.
Ian
2023 年 7 月入住 2 晚
4/10 很差
Luke
团体旅客
2023年07月10日
不满意:住宿条件和设施,清洁度
Luke
2023 年 7 月入住 1 晚
2/10 糟糕
William
2023年07月9日
不满意:住宿条件和设施,清洁度
Paid for one of the 'nicer' rooms. The floor smelt like stale vomit, the wifi didn't work, the clothes dryer didn't work and the parking was full. I was then redirected to another carpark which cost $138 for 2 days. And anytime any of these issues were brought to the counter staffs attention. Nothing happened. My room and parking for 2 adults cost around $850 for 2 nights. Biggest rip off I've ever experienced with a hotel. After complaining to the staff, I was told they'll be in contact to rectify it but still no phone call. Do yourself a favour and choose somewhere else, the Mantra on Queen is 3 star at best
William
2023 年 7 月入住 2 晚
4/10 很差
James
与家人出行
2023年07月2日
不满意:住宿条件和设施
Our room was ok, great view but I think I paid extra for that. The rooms bathroom was tiny and had ants in it. We only had 2 towels when we booked for 3 guests. It’s on a noisy street with a pub below and the windows don’t reduce the noise. No parking so had to park down the road and walk back. No restaurants on site or breakfast. The pool area and exterior of building is very run down. Staff were ok, not super friendly. Would not come back again.