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关于杜旺别墅的点评

4 out of 5
杜旺别墅
9 Ascog Terrace, Toowong, QLD

点评

8.4

很好

10 分 - 超赞。93 条好评，共有 239 条点评" "
8 分 - 还可以。116 条好评，共有 239 条点评" "
6 分 - 一般。18 条好评，共有 239 条点评" "
4 分 - 很差。8 条好评，共有 239 条点评" "
2 分 - 糟糕。4 条好评，共有 239 条点评" "

8.6/10

清洁度

8.4/10

员工和服务

8.6/10

服务设施

8.0/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Tzu-chieh

满意：员工和服务、住宿条件和设施、客房舒适度
很悠閒的環境，雖然建築稍微老舊但舒適。水壓很大，洗澡很舒服！
2017 年 7 月入住 6 晚
Karen 于 2017年07月26日 的回复
Thank you for a great review. We are an older building but we pride ourselves on presenting a clean and spacious apartment. Regards Karen

6/10 一般

elsa

不满意：客房舒适度，员工和服务

4/10 很差

Vivarjitha

与家人出行, 商务旅客
满意：住宿条件和设施
The value provided is far less for the amount of money charged.
2024 年 2 月入住 3 晚
Karen 于 2024年02月24日 的回复
Hi Thank you for your review. The reason the charges were more than normal was you stayed during the Pink Concert dates. Regards Karen

2/10 糟糕

Laura

2024 年 2 月入住 3 晚

10/10 超赞

Sue

2024 年 2 月入住 2 晚
Karen 于 2024年02月24日 的回复
Thank you for your wonderful review

6/10 一般

Philippa

2023 年 12 月入住 1 晚
Karen 于 2023年12月28日 的回复
Hi. Thank you for your review. We would love to know how we could have improved our score as you were given an upgrade to a One Bedroom apartment. Please reach out if there was something wrong with your stay so we can rectify this. Regards Karen

6/10 一般

Jack

2023 年 12 月入住 1 晚
Karen 于 2024年02月24日 的回复
Thank you for your review

8/10 还可以

Chris

与家人出行
满意：清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Karen 于 2024年02月24日 的回复
Thank you for your great review.

10/10 超赞

Alison

与家人出行
Everything we needed. Clean and comfortable.
Great stay, clean, comfortable and everything we needed provided. Would book again if we travel to Brisbane another time.
2023 年 11 月入住 2 晚
Karen 于 2024年02月24日 的回复
Thank you for such an amazing review. We are pleased you enjoyed your stay

10/10 超赞

Nathan

满意：清洁度、服务设施、住宿条件和设施
I was really happy with my stay, Toowong Villas is great value.
2023 年 8 月入住 2 晚
Karen 于 2023年09月7日 的回复
Hi Nathan. Thank you fro an awesome review

10/10 超赞

Clinton

满意：住宿条件和设施，清洁度
2023 年 8 月入住 1 晚
Karen 于 2023年08月10日 的回复
Thank you for an awesome review

10/10 超赞

Nicola

与家人及幼儿出行
满意：住宿条件和设施，清洁度
Great place to stay , plenty of room for a large family and very central.
2023 年 8 月入住 1 晚
Karen 于 2023年08月10日 的回复
Thank you for an awesome review

2/10 糟糕

Rob

Wasn’t able to check in as no wheelchair friendly would love to talk about refund
2023 年 6 月入住 1 晚
Karen 于 2023年06月30日 的回复
Hi We do advise that all apartments have stairs - we cannot be responsible for guests not checking. We did advise the guest to get a refund from Expedia and it appears they did not do this.

10/10 超赞

Josh

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
It was good for the price and proximity to everything
2023 年 6 月入住 2 晚
Karen 于 2023年06月22日 的回复
Thank you for such an awesome review

10/10 超赞

Shaeleen

商务旅客
满意：住宿条件和设施，清洁度
There wasn't a digital clock in the room.
2023 年 3 月入住 1 晚
Karen 于 2023年03月21日 的回复
Thank you for a great review. Regards Karen

4/10 很差

Nyssa

与家人出行
不满意：住宿条件和设施，清洁度
The property looks lovely, got to there, charges extra for parking when we didn’t have a car without checking (removed that), the room had only one air conditioner, the fan clicked, rooms unserviced, toiletries not topped up but you could purchase them, only one roll of toilet paper in the unit, no spare and the glass door was unlockable. Not to mention the barking dogs in the below units from what look to be permanent residents. This property looked great but was very disappointing
2023 年 2 月入住 3 晚
Karen 于 2023年02月20日 的回复
Hi Nyssa. Thank you for your review but you were never charged for parking. We do advise that parking charges do apply but you WERE NOT charged. We do advise that the apartments all have A/C in the living area only and there are ceiling fans in the bedrooms. We are not a Hotel - we are an apartment complex so we do not have daily servicing - only weekly servicing, we supply a starter pack as all apartments do - this is advised on this site. As we are an apartment complex there are permanent people living here that we have no control over. Regards Karen

8/10 还可以

Paul

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Well appointed unit. Poor air con and it was very hot. Would stay again.
2023 年 2 月入住 1 晚
Karen 于 2023年02月20日 的回复
Thank you for your review. We do advise that our accommodation has A/C in the living area only and fans in the bedrooms. Regards Karen

10/10 超赞

Roberta

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Very comfortable and clean. very friendly and helpful service. Property older but well maintained. Guest need to be comfortable with stairs.
2023 年 1 月入住 2 晚
Karen 于 2023年01月25日 的回复
Hi Thank you for such a Great Review. Regards Karen

10/10 超赞

Kayleen

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
The villa was near clean and tidy the kids loved it was close to the pool and no noise during the night.
Karen 于 2023年01月8日 的回复
Thank you for such an awesome review, We look forward to hosting you again

4/10 很差

Laurie

与家人出行
不满意：住宿条件和设施，清洁度
The units are in a handy location but extremely overpriced and underwhelming. Not very clean and very dated. Charging $15 per night for parking is a money grabbing exercise, some spots aren't undercover and at times you cannot get one close to your unit. No signs on the office to say when they will be available to make a payment so then was charged a surcharge on my card for parking fee. Overall, the beds were comfortable but we would not stay here again and it was very overpriced.
2022 年 8 月入住 2 晚
Karen 于 2022年10月18日 的回复
Thank you for your review. We do advise the parking charges on the website that you booked on so this was known to you in advance.

4/10 很差

Anthony

与家人出行
满意：住宿条件和设施，服务设施
Found out on check in that they charge and extra $15 per night for carparking on top off the money already paid for accommodation. In there hotel information folder it states 1 car per apartment and $10 for extra vehicle per night. (We have a photo of this). We only had 1 vehicle. On our 2nd night we couldn't even get a carpark as it was full and yet they still charged us for a carpark. Greedy...
2022 年 8 月入住 2 晚
Karen 于 2022年10月18日 的回复
Thank you for your review. We do advise the parking charges on the website that you booked on so this was known to you in advance.

8/10 还可以

Lynette

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Great place to stay, clean and tidy, quiet and relaxing. Highly recommend it.
2022 年 5 月入住 2 晚
Karen 于 2022年06月3日 的回复
Thank you for a great review. We look forward to hosting you again. Regards Karen

8/10 还可以

Ngaire

2021 年 7 月入住 4 晚
Karen 于 2022年06月7日 的回复
Thank you for your great review of our property

10/10 超赞

Steven

商务旅客
满意：客房舒适度，清洁度
The reception was so helpful , and the place was quiet.
2021 年 5 月入住 1 晚
Karen 于 2021年06月6日 的回复
Thank you for such an amazing review

8/10 还可以

Anne-Marie

满意：清洁度
Villa visit
Older style units, in a quiet area of Toowong. Clean rooms with small balcony, fully stocked kitchenette, the only negative is the firm mattress (but that is just a personal choice). On site parking, friendly staff and close to shops and local rail.
2020 年 10 月入住 1 晚
Karen 于 2020年10月11日 的回复
Thank you for a great review. Regards Karen

8/10 还可以

真实旅客

与家人及幼儿出行
满意：服务设施，清洁度
The view was amazing, nice pool and cute little apartment
2020 年 7 月入住 2 晚
Karen 于 2020年07月9日 的回复
Hi. Thank you for sucha great review. Regards Karen

8/10 还可以

真实旅客

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 2 晚
Karen 于 2020年02月29日 的回复
Hi Thank you for your review. Regards Karen

10/10 超赞

Richard，Wellington

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Exceptional communication. Pleasant, well-presented property, great management team, a pleasure to return.
2020 年 1 月入住 3 晚
Karen 于 2020年01月14日 的回复
Hi Richard. Thank you for a great review and we look forward to your next visit

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 2 晚
Karen 于 2020年01月2日 的回复
Thank you for a great review

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was clean and well presented. The staff were helpful and accomodating.
2019 年 9 月入住 2 晚
Karen 于 2019年10月6日 的回复
Thank you for a great review. We look forward to hosting you again. Regards Karen

6/10 一般

真实旅客

2019 年 9 月入住 1 晚
Karen 于 2019年10月5日 的回复
Thank you for your review. It would be nice to know how we could of made your experience better. Regards Karen

8/10 还可以

真实旅客

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Toowong Villas is in a goid position - within walking distance to shops, but also quiet enough to sleep undisturbed. The managers tried to accomodate our needs.
2019 年 9 月入住 2 晚
Karen 于 2019年09月21日 的回复
Thank you for such a great review. We look forward to hosting you again. Regards Karen

10/10 超赞

Karen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Spacious, comfortable unit
Great location, nice and quiet. Comfy beds!
2019 年 8 月入住 1 晚
Karen 于 2019年09月16日 的回复
Thank you for such an awesome review. Regards Karen

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved apartment ,wasnt there long enough to really enjoy amenities but would go back.Very quiet area.
2019 年 8 月入住 1 晚
Karen 于 2019年08月27日 的回复
Thank you for such an awesome review. We look forward to hosting you for longer next time. Regards Karen

8/10 还可以

真实旅客

满意：客房舒适度，员工和服务
2019 年 8 月入住 3 晚
Karen 于 2019年08月14日 的回复
Thank you for your great review

8/10 还可以

真实旅客

满意：住宿条件和设施，清洁度
2019 年 8 月入住 1 晚
Karen 于 2019年08月14日 的回复
Thank you for your great review

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 8 月入住 3 晚
Karen 于 2019年08月7日 的回复
Thank you for a positive review

8/10 还可以

真实旅客

2019 年 7 月入住 1 晚
Karen 于 2019年08月7日 的回复
Hi Thank you for a positive review

8/10 还可以

Ian，Roma

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was easy to find, a very close drive to the Wesley hospital and a very good breakfast which was reasonably priced. In a quiet spot. The only thing worth mentioning that could possibly be construed as a negative was that our room access was stairs. Not many though.
2019 年 7 月入住 1 晚
Karen 于 2019年08月7日 的回复
Thank you for a great review of our property. We are an older property and ALL of our apartments have stairs to access them. Regards Karen

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 6 月入住 1 晚
Karen 于 2019年06月8日 的回复
Thank you for a great review. We are pleased you enjoyed your stay

10/10 超赞

真实旅客

与配偶出行
满意：住宿条件和设施，清洁度
Comfortable and clean. Friendly staff. Easy to find and good parking.
2019 年 6 月入住 1 晚
Karen 于 2019年06月6日 的回复
Thanks for a great review

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Nice, inexpensive, close to public transport, friendly staff.
2019 年 5 月入住 1 晚
Karen 于 2019年06月1日 的回复
Thank you for such a great review. Regards Karen

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A little bit older now, but large, clean and comfortable rooms. Friendly reception staff. Even the Studio room had plates and cutlery.
2019 年 5 月入住 3 晚
Karen 于 2019年06月1日 的回复
Thank you for a great review. We look forward to welcoming you back again. Regards Karen

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and sturdy old style Villa that's in top condition with great Undercover Parking. Thanks so much
2019 年 3 月入住 1 晚
Karen 于 2019年04月3日 的回复
Thank you for such an awesome review. Regards Karen

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Its was Peaceful and Wifi was good. Checked in late and checked out early
2019 年 3 月入住 1 晚
Karen 于 2019年04月3日 的回复
Thank you for your review

8/10 还可以

KAY

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love staying here but be aware there are a lot of stairs to get to some apartments.
2019 年 3 月入住 3 晚
Karen 于 2019年03月13日 的回复
Hi Thank you for a great review. We do advise on all of he sites that we have no lifts and are a 3 floor walk up property. Regards Karen

8/10 还可以

Kevin

满意：客房舒适度，员工和服务
Overnight stay
Very quiet room and close enough to everything. We stayed in that night and ordered Indian which arrived fairly quickly and was really yummy. Didn’t like being on a lower floor with no garden in our patio area. Just an enclosed area looking at a brick wall and same on the sides. Not even a plant to soften the caged area however Toowong Villas has a well appointed garden with magnificent plants around the main building.,
2019 年 2 月入住 1 晚
Karen 于 2019年02月19日 的回复
Hi Thank you for your review. We will pass your comments on to our owners. Regards Karen

10/10 超赞

Shannon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Gorgeous grounds, great experience
Wonderful trip, very kind and helpful staff
2019 年 2 月入住 1 晚
Karen 于 2019年02月12日 的回复
Hi Shannon. Thank you for such an awesome review. Regards Karen

8/10 还可以

真实旅客

与家人出行
满意：员工和服务，清洁度
The ceiling fans need tightened perhaps but otherwise it was just what We needed
2018 年 12 月入住 6 晚
Karen 于 2019年01月10日 的回复
Thank you for your review. Could you please advise what apartment you stayed in so we can get this issue looked at. It would help if we are told of this problem at the time so we can get it repaired. Regards Karen

8/10 还可以

Chang

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 3 晚
Karen 于 2018年12月26日 的回复
Hi Thanks for a great review. Regards Karen