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"The pool was so cold and the hot tub was unbelievably HOT - everyone came out of the hot tub after just spending 3 or 4 minutes in it with red skin the water was so hot. Either they don't want anyone to actually enjoy their time in the pool area, or the temperatures were out of control for our stay."

"The room was clean and the staff were courteous. I didn’t use the parking but they provided parking. They also provided a pass to use a gym nearby."

"Absolutely horrid Experience I was given 5 minutes to Leave pack up my Room and Get out and Leave My Suite After coming From my House in Surrey where I was assaulted and Slashed by A Drunken Sub leasee who Tried to Stab me With a Set of Keys and Threatened me in my Own house And then Jumped Into his Ford Truck and drove off Documents from Surrey Police File Cst Tried explaining my situation and was told I was was being loud and Agressive with Staff And the Manager who I had never met or Spoken with Ever I Was given Ice from 7-11 and paid for an extention of my Stay using my VanCity Visa Any and all explanations were met by False accusations and repeatedly. Being told I was being loud and threatening to staff All this was recorded on CCTV video located at the Desk I was in Pain Am on 14 medications and No attempt was made to even allow me to Remedy the situation and told to Leave the Premises I will NOT pay the Bill for my stay and will be discussing the unacceptable and horrid treatmend with Jen Underwood My Wealth Planner at VanCity where I have been a member with since 2003 ongoing "

"Clean and nice rooms Great views of the downtown Vancouver Thank you to Brian who spoke our language for explaining everything .."

"Clean room, comfortable stay"

"Everything was wonderful. A big thank you to Kim on Fairmont Gold who made usfeel so welcome!"

"Parking was a Bi"

"Afternoon Tea Service is a must for any family staying here. "

"It is a hidden gem in the heart of Vancouver. Everything was perfect. Will definitely stay again and recommend. Amazing staff, they went over and beyond."