Broad Brook Broad Brook Opera House Hotels

"A better hotel than most!"

"Excellent facimity"

"Horrible"

"Parking was safe and easy"

"THIS HOTEL IS HORRIBLE. There was ants everywhere, like infested, super dirty and even the fridge was infested. Even the phone to call was infested. Then we switched rooms and it still had ants in fact I had an ant crawl on me and that is disgusting. Shower was dirty, fridge was dirty, even the ice bucket was dirty. And the bed quite frankly had Brown stains on it, both of them. We literally had to clean the place our self just for it to still be dirty!! If I wanted a dirty room and ant infested place I would’ve stayed at the $100 total hotel not the one for $361 dollars. If im paying that much money I expect to atleast have a clean room. I informed the front desk again when I was leaving regarding the situation and if a refund would be provided and was told the manager isn’t here on the weekends. Horrible"

"Very convenient. Very friendly and helpful staff."

"Clean place, receptionist were friendly"

"We were told that house keeping would be every other day.....not the we had to ask for towels daily....only time the room was serviced was on the 3rd day about 3pm.....we left Monday.......some staff were very helpful while others were busy in the back office and kept us and phone calls waiting....we will never stay at this hotel again"

"Run as far as you can from this place. Rooms are filthy. It’s unreal how they can let a place be this rundown. Even the bar soap is re used, hair everywhere, mold and stains on sheets. Outside they were dealing drugs all night."