餐厅

关于拉布尔斯酒店的点评

3.5 out of 5
拉布尔斯酒店
10 Rue de la Bourse, Brussels, Bruxelles

点评

8.4

很好

10 分 - 超赞。200 条好评,共有 413 条点评" "
8 分 - 还可以。118 条好评,共有 413 条点评" "
6 分 - 一般。55 条好评,共有 413 条点评" "
4 分 - 很差。26 条好评,共有 413 条点评" "
2 分 - 糟糕。14 条好评,共有 413 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

8.0/10

服务设施

8.0/10

住宿条件和设施

8.0/10

环保

点评

6/10 一般

Sin Man

2024 年 4 月入住 2 晚
Usman 于 2024年05月8日 的回复
Thank you for your positive feedback

8/10 还可以

Kim,Jacksonville

团体旅客
满意:服务设施,员工和服务
各方面都不错,就是房间没有冷气
2023 年 8 月入住 2 晚
Fatema 于 2023年08月16日 的回复
Cher visiteur, Merci pour votre retour.Sachez que La Bourse Hotel met tout en oeuvre pour booster ses services. Nous vous remercions d'avoir choisi La Bourse Hotel pour votre séjour à Bruxelles.Cordialement,

10/10 超赞

Sandeep

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good rooms and great location being afew minutes away from grand place
2024 年 5 月入住 2 晚

6/10 一般

Emily

不满意:清洁度、服务设施、住宿条件和设施
No air conditioning the rooms are very old and not updated or well maintained. Stains on carpeting marks all over walls/patched holes. Good location, staff held bags after check out.
2024 年 5 月入住 1 晚

8/10 还可以

Marlee

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was perfect for our short stay in Brussels. It was clean, staff was friendly and spoke English. The room itself was on the smaller side but that’s to be expected in Europe I think! It was a really great location and easy to walk everywhere. We walked from the train station with our suitcases too and it was easy! The area was pretty noisy though. Lots of construction and people out in the street late at night if that kind of thing bothers you!
2024 年 5 月入住 2 晚

10/10 超赞

Mechteld

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Prima, centraal gelegen hotel. Helaas was de lift (tijdelijk) buiten gebruik.
2024 年 5 月入住 2 晚

4/10 很差

Amanda

团体旅客
不满意:住宿条件和设施
Other than location (close to Grand-Place) there is not much good to say. The elevator was out of service when we arrived and kept being told that it would be fixed in a couple of hours, the door knob of the bathroom fell off, and the room was unbearably hot, if we opened the window the noise would have kept everyone awake. The portable air conditioner did no good at all.
2024 年 5 月入住 1 晚

10/10 超赞

Yee man

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything perfect, just the pillows are too high for me
2024 年 5 月入住 1 晚

6/10 一般

Marius

满意:员工和服务,清洁度
Good location, the place is clean, however it needs a proper refurbished and some painting done ASAP. Friendly staff and good restaurant.
2024 年 5 月入住 2 晚
Usman 于 2024年05月18日 的回复
Dear Guest,Thank you for your feedback. We're glad to hear you enjoyed our location, found our place clean, and appreciated our friendly staff and good restaurant.We also appreciate your comments about the need for refurbishment and painting. Please rest assured that we are addressing these concerns and are planning updates to enhance our guests' experience.We hope to welcome you back soon to experience these improvements.Best regards, Usman

6/10 一般

Mary

与配偶出行
满意:员工和服务
Great location. Easy stroll to restaurants, shopping, transportation and attractions. Noisey at night. Street noise was understandable. Late night through early morning shouting from within the building itself disturbed sleep.
2024 年 5 月入住 2 晚
Usman 于 2024年05月15日 的回复
Thanks for sharing your experience! We're thrilled you enjoyed our convenient location near all the action. However, we're sorry to hear that noise disrupted your sleep. Your feedback is valuable, and we'll work on addressing this issue to ensure a more peaceful stay for our guests. We appreciate your understanding and hope to have the opportunity to provide you with a quieter and more restful experience in the future.

10/10 超赞

Luisa

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is in the center of the attractions and close to train station
2024 年 5 月入住 2 晚
Usman 于 2024年05月15日 的回复
It's fantastic to hear that you found our property to be centrally located and conveniently close to the train station! We strive to provide our guests with easy access to the attractions and transportation hubs. Thank you for highlighting this aspect of your stay, and we hope you had a wonderful time exploring the area. If you're ever in the area again, we'd love to welcome you back for another memorable stay!

8/10 还可以

Isabel

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The mini bar didn't work
2024 年 5 月入住 2 晚
Usman 于 2024年05月13日 的回复
Thank you for your positive feedback

10/10 超赞

Chantal

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Usman 于 2024年05月12日 的回复
Thank you for your positive feedback

8/10 还可以

Yukako

与家人出行
满意:清洁度、员工和服务、服务设施
Good location and kind staffs. Especially, cleaning staffs are very nice. They are very friendly and fast workers. There is a supermarket near the hotel. We want to stay again.
2024 年 4 月入住 7 晚
Usman 于 2024年05月10日 的回复
It's wonderful to hear that you had such a positive experience at our hotel! We're thrilled that you found our location convenient and our staff friendly and accommodating, especially our diligent cleaning team. We strive to provide a comfortable and welcoming environment for all our guests, and we're delighted to hear that you're planning to stay with us again. Thank you for your kind words, and we look forward to welcoming you back soon!

10/10 超赞

Karla Vanessa

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente ubicación
2024 年 5 月入住 3 晚
Usman 于 2024年05月10日 的回复
Thank you for your positive feedback

10/10 超赞

Paula

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to both train station and Grand Place. Across the street from the Stock Exchange building. There are many nearby restaurants and places to shop. A bit noisy at night.
2024 年 4 月入住 2 晚
Usman 于 2024年05月6日 的回复
It sounds like you enjoyed the convenience and central location of the hotel, with its proximity to both the train station and Grand Place. Being across the street from the Stock Exchange building must have added some historical charm to your stay. It's great to hear that there were plenty of dining options and shopping opportunities nearby. However, I understand that the noise at night might have been a bit disruptive. Hopefully, despite the noise, you were still able to have a comfortable and enjoyable stay overall.

10/10 超赞

Michael

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s in the middle of everything, room was large and clean with A/C
2024 年 5 月入住 2 晚

8/10 还可以

Walter

满意:清洁度、员工和服务、住宿条件和设施
Location
2024 年 3 月入住 2 晚
Usman 于 2024年05月4日 的回复
Thank you for your positive feedback

6/10 一般

MINAKO

2024 年 4 月入住 3 晚
Usman 于 2024年05月4日 的回复
Thank you for your positive feedback

8/10 还可以

GABRIELE

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
È un hotel in stile classico con ancora la moquette ma ben curato. L'abbiamo trovato sempre pulito e ordinato. La nostra camera aveva il soppalco molto suggestivo. Si trova in perfetto centro quindi comodo a tutto.
2024 年 4 月入住 4 晚
Usman 于 2024年04月30日 的回复
We are pleased to hear that you found our hotel to be well-maintained with its classic style and carpeting. Our team takes pride in ensuring cleanliness and orderliness throughout the property. We're glad you enjoyed the charm of your loft room. Being centrally located, we strive to provide convenience for our guests to explore and access everything the city has to offer. Thank you for choosing to stay with us!

6/10 一般

Paul,Harrow

满意:员工和服务,清洁度
La Bourse Hotel is conveniently located very near the Metro line from Brussels Midi. The room was a mixture of modern and worn. Nothing that a coat of paint can't fix. My room may not have been typical as it was on the 4th floor. However, the Velux windows were draughty and the noise from the lift audible.
2024 年 4 月入住 2 晚
Usman 于 2024年04月27日 的回复
We are grateful that you could share your experience with us. Moreover, we were delighted to know that you found the hotel located near the metro line which was able to help in moving around by the convenient. We seriously took your comments on the room decorations and regret any inconveniences caused.

10/10 超赞

Elizabeth

团体旅客
满意:员工和服务、服务设施、住宿条件和设施
The room was spacious and bright. Not too loud at night, and the host was kind, though we never met them. Everything was via email, and checkout was simple. I would stay here again!
2024 年 4 月入住 2 晚
Usman 于 2024年04月22日 的回复
We're delighted to hear that you enjoyed the spacious and bright room, as well as the peaceful atmosphere at night. It's wonderful to know that you found the host kind and appreciated the smooth check-out process. Your positive feedback means a lot to us, and we would be thrilled to welcome you back for another stay in the future! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.

10/10 超赞

J Lee

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was beautiful. Staff were helpful. Location was perfect for the things I wanted to do
2024 年 4 月入住 1 晚
Usman 于 2024年04月22日 的回复
Glad you enjoyed the beautiful room, helpful staff, and perfect location! We aim to keep exceeding your expectations. Let us know if there's anything else we can do for you in the future!

10/10 超赞

Harriet

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Usman 于 2024年04月22日 的回复
Thank you for your feedback!

10/10 超赞

Kaye

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Room service was excellent. Very clean.
2024 年 4 月入住 4 晚
La Bourse Hôtel 于 2024年04月6日 的回复
Dear Madam, Sir, Thank you for your great feedback! We are so happy to read that you enjoyed your stay in Brussels. We will look forward to welcome you next time. Regards

6/10 一般

Alyssa

与家人出行
满意:员工和服务
The hotel is in a good spot, very convenient to all the attractions. However, the location is super loud at night and you can hear everything that happens on the street outside. So if you are looking for a nice quiet hotel don’t stay here. The room itself looked a bit beat up in places but was otherwise fine.
2024 年 3 月入住 4 晚
Usman 于 2024年04月1日 的回复
Thank you for your feedback. We're pleased you found our hotel's location convenient. We apologize for any noise disturbance and room condition issues you experienced. Your comments will help us improve. We hope to welcome you back for a better stay in the future.

8/10 还可以

F.,Leverkusen

与配偶出行, 团体旅客
满意:员工和服务
不满意:住宿条件和设施,服务设施
Ein komfortabeles und zentral gelegenes Hotel. ( ) Lage ( ) Zimmergröße ( ) Service (-) Einrichtung in die Jahre gekommen (-) Sauberkeit (-) Umgebungslautstärke Alles in allem eher 3* als 4*
2024 年 1 月入住 1 晚
Usman 于 2024年03月30日 的回复
Vielen Dank für Ihr Feedback. Wir schätzen Ihre positiven Kommentare zur Lage und zum Komfort unseres Hotels. Ihre Anmerkungen zur Einrichtung, Sauberkeit und Umgebungslautstärke nehmen wir ernst und werden daran arbeiten, Verbesserungen vorzunehmen. Wir hoffen, dass Sie uns in Zukunft erneut besuchen und wir Ihre Erwartungen übertreffen können.

2/10 糟糕

Keiko

不满意:员工和服务、服务设施、住宿条件和设施
Reception staffs are very unpleasant and unhelpful. All fault was down to me who chose a single room. My room was very noisy from the beginning and asked to change and refused because no other single room available . Noise got worse after 2200 and vibrations started as well. I took a sleeping pill but could not stand any longer. Called reception again and again. They came to my room and agreed to give me big front room. I packed and moved a new room after midnight.Receptionist at night and morning confirmed no booking for the room so probably I could stay the same room. No I had to pack up again in the morning took my luggage to the reception and pickup again by myself after I came back. No point to stay in a same hotel if you can not stay there when you want. I was in nightmare hotel. They do not know what western hotels offer to customers I have traveled all over the world more than 40 years and tell you this management is the worst in my life. Good location and new hotel attract me but definitely bad people. Very rude too. For my personal taste if I knew they are Indian restaurant and breakfast is strong influence by it, I would have avoided.
2024 年 3 月入住 2 晚
Usman 于 2024年03月30日 的回复
We apologize for the inconvenience you experienced during your stay. We're sorry for the noise disturbance and the challenges you faced with room changes. Your feedback will be used to improve our service. We hope you'll consider giving us another chance in the future.

8/10 还可以

Patricia

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very close to train station Not sure area is safe at night Room was clean I’ll recommend it They offer croissants and water for free
2024 年 3 月入住 1 晚
Usman 于 2024年03月30日 的回复
Thank you for sharing your thoughts. We're glad to hear you found our hotel conveniently close to the train station and that you found your room clean. Your safety concerns are duly noted, and we will strive to address them. We appreciate your recommendation and are pleased you enjoyed our complimentary croissants and water. We look forward to welcoming you back in the future.

8/10 还可以

Alessandra

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Posizione ottima, pulito Unica nota la camera quadrupla con un solo velux sul soffitto, nessuna finestra sull’esterno
2024 年 3 月入住 1 晚
Usman 于 2024年03月30日 的回复
Grazie per il tuo feedback positivo sulla posizione e sulla pulizia. Siamo felici che tu abbia apprezzato questi aspetti. Tuttavia, ci dispiace sapere che la disposizione della camera quadrupla non fosse completamente soddisfacente a causa della mancanza di finestre esterne. Prenderemo in considerazione il tuo commento per migliorare l'esperienza dei nostri ospiti. Speriamo di darti il benvenuto nuovamente in futuro.

10/10 超赞

kylie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful time during our stay, the staff were very lovely and the room was quite spacious for being in the heart of the city. Would definitely stay there again.
2024 年 3 月入住 2 晚
Usman 于 2024年03月27日 的回复
Thank you so much for sharing your experience! We're thrilled to hear that you enjoyed your stay with us and that our staff left a positive impression. We take pride in providing spacious accommodations even in the heart of the city. We can't wait to welcome you back for another wonderful stay in the future!

6/10 一般

Yasuhiko

2024 年 3 月入住 1 晚
Usman 于 2024年04月22日 的回复
Thank you for your positive feedback

10/10 超赞

mauro sebastien

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ci siamo stati per quattro notti, il personale è disponibile, gentile (parlante italiano) e sempre presente h24. Letto comodo e buona pulizia della camera. L'hotel si trova in una posizione strategica nel centro della città. Consigliato, noi ci torneremo sicuramente.
2024 年 3 月入住 4 晚
Usman 于 2024年03月27日 的回复
Grazie mille per aver condiviso la tua esperienza! Siamo felici di sapere che hai trascorso quattro notti piacevoli da noi e che il nostro personale, sempre disponibile e gentile, abbia contribuito a rendere il tuo soggiorno confortevole. È fantastico sapere che hai apprezzato il comfort del letto e la pulizia della camera. Siamo anche felici che la posizione strategica dell'hotel nel centro della città sia stata di tuo gradimento. Non vediamo l'ora di darti il benvenuto di nuovo per un'altra fantastica esperienza!

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施
Beautiful building and view of the city.
2024 年 3 月入住 1 晚
Usman 于 2024年03月27日 的回复
We're delighted that you appreciated our beautiful building and the stunning view it offers of the city! Thank you for taking the time to share your feedback. We hope you had a memorable experience during your visit and look forward to welcoming you back again soon.

10/10 超赞

CHIZURU

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
12月にもう一度泊まりたい! 3月に泊まりましたが室内は全く寒くなく快適でした。私達が宿泊したお部屋は室内1階シングルベッド、螺旋階段を上るとダブルベッドとお洒落な造りでした。ベッド両脇にライトとコンセント完備!ペットボトルのお水・コーヒーマシンが無料で設置。窓も開き外の眺めも良かったです。 観光、レストラン、スーパーなど全て近くてとても便利な立地です。レストランが近いので日本人女性2人でも安全でした。レストランが多いのですが外も室内も嫌な臭いもせずベッドも清潔でぐっすり寝れました。 一緒に泊まった人がベルギーに住んでいるのですがこのホテルの斜め前の広場で12月クリスマスイベントしていたそうです。広場が見えるので12月は更にオススメだと思います。とても素敵なホテルです。また是非泊まりたいホテルです。
2024 年 3 月入住 1 晚
La Bourse Hôtel 于 2024年03月23日 的回复
Dear Madam, Sir, Thank you for your great feedback! We are so happy to read that you enjoyed your stay in Brussels. We will look forward to welcome you next time. Regards,

10/10 超赞

Federico

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Personale cortese, letto comodo, bella struttura e posizionata molto bene.
2024 年 3 月入住 3 晚
La Bourse Hôtel 于 2024年03月17日 的回复
Dear Federico, It was a pleasure to welcome you to our establishment. We are delighted to have offered you an unforgettable stay. Thank you for your feedback, we look forward to the progress it will bring us. Yours sincerely,

8/10 还可以

Diana

满意:员工和服务,清洁度
2024 年 3 月入住 1 晚
La Bourse Hôtel 于 2024年03月23日 的回复
Dear Madam,Thank you for your great feedback! We are so happy to read that you enjoyed your stay in Brussels. We will look forward to welcome you next time. Regards,

10/10 超赞

Kyle

团体旅客
满意:清洁度、员工和服务、服务设施
Great location and very, very friendly staff. The rooms were nice and the vibes were even better!
2024 年 3 月入住 2 晚
La Bourse Hôtel 于 2024年03月23日 的回复
Dear Sir, Thank you for your great feedback! We are so happy to read that you enjoyed your stay in Brussels. We will look forward to welcome you next time. Regards,

10/10 超赞

Jojiemar

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
So far the best hotel we had during our Europe holiday. The room and hotel facilities are clean and presentable. Our room was spacious for the three of us. In terms of transport we don’t actually need it because the location is in the heart of the city centre which makes it convenient to walk and the shops are just around the corner. The staffs are very accommodating, friendly and helpful. Thank you so much. I would personally recommend this hotel.
2023 年 11 月入住 2 晚
La Bourse Hôtel 于 2024年03月9日 的回复
Dear Madam, Sir, Thank you for your great feedback! We are so happy to read that you enjoyed your stay in Brussels. We will look forward to welcome you next time. Regards,

10/10 超赞

Bartlomiej

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location is in the middle of the centrum Brussels.
2024 年 2 月入住 3 晚
La Bourse Hôtel 于 2024年03月9日 的回复
Dear Bartlomiej, It was a pleasure to welcome you to our establishment. We are delighted to have offered you an unforgettable stay. Thank you for your feedback, we look forward to the progress it will bring us. Yours sincerely,

10/10 超赞

Demirel

满意:清洁度、员工和服务、住宿条件和设施
Nice service and nice room
2024 年 3 月入住 2 晚
La Bourse Hôtel 于 2024年03月9日 的回复
Dear Demirel, It was a pleasure to welcome you to our establishment. We are delighted to have offered you an unforgettable stay. Thank you for your feedback, we look forward to the progress it will bring us. Yours sincerely,

8/10 还可以

Christopher

满意:清洁度、员工和服务、住宿条件和设施
Perfect for a solo traveller that needs convenient accomodation, ticked all the boxes for me.
2024 年 2 月入住 3 晚
La Bourse Hôtel 于 2024年03月9日 的回复
Dear Christopher,Thank you for your great feedback! We are so happy to read that you enjoyed your stay in Brussels. We will look forward to welcome you next time. Regards,

4/10 很差

steve

满意:员工和服务
不满意:住宿条件和设施,服务设施
Property is very close to the grand square and overlooks the stock exchange. There is an underground stop 2 minutes away . Room was small/medium in size and showed evidence of wear and tear , however it was clean . Restaurant/ bar attached only serves non alcohol drinks . Reception staff were all friendly and helpful. Wifi was decent and connection QR code was on reception desk . Due to renovation work , the TV aerial wires had been cut . Very disappointed that this was not mentioned in their welcoming email . Reception advised that as i had booked through Expedia they could not compensate. They found another room in a different hotel for €400 and said i would have to go through Expedia.. No management available. Would never think to ask if all facilities available are indeed available !
2024 年 2 月入住 1 晚
Usman 于 2024年03月25日 的回复
We apologize for the inconvenience during your stay. Despite the convenient location and clean room, we regret the oversight regarding renovation work and the TV issue. Your feedback is appreciated, and we will work to improve communication and address maintenance concerns promptly.

10/10 超赞

Michele

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, clean place and awesome staff.
2024 年 2 月入住 1 晚
La Bourse Hôtel 于 2024年02月25日 的回复
Dear Michele, It was a pleasure to welcome you to our establishment. We are delighted to have offered you an unforgettable stay. Thank you for your feedback, we look forward to the progress it will bring us. Yours sincerely,

2/10 糟糕

Louise-Marie,Los Angeles

满意:员工和服务,清洁度
不满意:住宿条件和设施
The plugs, light switch and the TV were broken.
2024 年 2 月入住 1 晚
Usman 于 2024年03月25日 的回复
We apologize for the inconvenience you experienced with the plugs, light switch, and TV during your stay. Our maintenance team has been notified, and we are working swiftly to address these issues to ensure a more comfortable experience for our guests in the future. Thank you for bringing these matters to our attention.

10/10 超赞

Ryo

2024 年 2 月入住 2 晚
La Bourse Hôtel 于 2024年03月23日 的回复
Dear Madam, Sir, Thank you for your great feedback! We are so happy to read that you enjoyed your stay in Brussels. We will look forward to welcome you next time. Regards,

4/10 很差

Nicolas

商务旅客
不满意:员工和服务、住宿条件和设施、客房舒适度
Bruyant, mal isolé, ascenseur en panne et salle de bain vieille
2024 年 2 月入住 1 晚
Usman 于 2024年03月25日 的回复
Nous regrettons sincèrement les désagréments que vous avez rencontrés lors de votre séjour. Nous prenons vos commentaires très au sérieux et nous travaillons activement pour résoudre les problèmes liés au bruit, à l'isolation, à l'ascenseur et à l'état de la salle de bain. Votre confort et votre satisfaction sont notre priorité absolue. Nous vous remercions de nous avoir informés de ces préoccupations et nous espérons avoir l'opportunité de vous accueillir à nouveau dans des conditions améliorées.

2/10 糟糕

Jan

2024 年 2 月入住 3 晚
Usman 于 2024年03月25日 的回复
Merci pour votre commentaire

10/10 超赞

maria

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente Hotel
Muy buena ubicación, excelente atención, cómodas las camas, 10/10
2024 年 2 月入住 2 晚
La Bourse Hôtel 于 2024年03月1日 的回复
Estimado Señor / Señora,¡Gracias por tus excelentes comentarios!Nos alegra mucho saber que disfrutó de su estancia en Bruselas.Esperamos darle la bienvenida la próxima vez.Saludos,

8/10 还可以

Sebastian Edgardo

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
La Bourse Hôtel 于 2024年03月9日 的回复
Dear Sebastian, It was a pleasure to welcome you to our establishment. We are delighted to have offered you an unforgettable stay. Thank you for your feedback, we look forward to the progress it will bring us. Yours sincerely,