外观

关于布鲁塞尔霍克斯敦酒店的点评

4 out of 5
布鲁塞尔霍克斯敦酒店
SQUARE VICTORIA REGINA 1, Brussels

点评

9.6

绝佳

10 分 - 超赞。205 条好评,共有 258 条点评" "
8 分 - 还可以。41 条好评,共有 258 条点评" "
6 分 - 一般。6 条好评,共有 258 条点评" "
4 分 - 很差。3 条好评,共有 258 条点评" "
2 分 - 糟糕。3 条好评,共有 258 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

9.2/10

服务设施

9.8/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

Nicolas

商务旅客
满意:员工和服务,清洁度
Very good hotel, spacious Roma with great view. Great brakefast.
2024 年 5 月入住 2 晚
Redouane 于 2024年05月23日 的回复
Hi nicolas,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us and that you found our hotel to be very good. We're delighted that you appreciated the spacious room and the great view it offered.We're also pleased to hear that you enjoyed our breakfast. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back soon!Best regards,Redouane

10/10 超赞

Howard

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Found we could walk to the downtown center quite easily. Felt safe most of the time. Nice park across the street. The check in clerk upgraded us to a bigger room which was nice of her as we didnt ask for it.
2024 年 5 月入住 3 晚
Hany 于 2024年05月22日 的回复
Well, what can we say - 5/5?! We're blushing! Thanks for your feedback, great to hear you enjoyed your stay so much! We can't wait to welcome you back to the 'hood again soon!

10/10 超赞

Florence

满意:清洁度、员工和服务、住宿条件和设施
Dommage le soir un peu dangereux
2024 年 5 月入住 2 晚
Redouane 于 2024年05月20日 的回复
Bonjour Florence,Merci pour votre retour. Nous sommes désolés d'apprendre que vous vous êtes senti en danger le soir. Votre sécurité est très importante pour nous. Nous espérons que cela change trés bientôt.Bien à vousRedouane

10/10 超赞

Nicolas

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚
Hany 于 2024年05月22日 的回复
Well, what can we say - 5/5?! We're blushing! Thanks for your feedback, great to hear you enjoyed your stay so much! We can't wait to welcome you back to the 'hood again soon!

10/10 超赞

Dennis

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚
Hany 于 2024年05月22日 的回复
Thanks for your review, so pleased to hear the location worked well for you, and you had a perfect stay - that's what we like to hear! Hope to see you back soon!

10/10 超赞

Michelle,Bodenheim

与家人及幼儿出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Familienfreundlich
2024 年 5 月入住 1 晚
Redouane 于 2024年05月19日 的回复
Hallo Michelle,Bedankt voor je feedback! We zijn verheugd te horen dat je ons hotel gezinsvriendelijk vond. We streven ernaar een omgeving te creëren die gastvrij en comfortabel is voor gasten van alle leeftijden.We hopen jou en je gezin binnenkort weer te mogen verwelkomen voor een ander aangenaam verblijf!Met vriendelijke groet,Redouane

10/10 超赞

Pieterjan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great one night stay! Very comfortable room. Friendly and helpful staff. Great food options and lovely rooftop bar!
2024 年 5 月入住 1 晚
Redouane 于 2024年05月19日 的回复
Hi Pieter,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us, even if it was just for one night. It's wonderful to know that you found your room comfortable and appreciated the friendliness and helpfulness of our staff.We're also glad you liked our food options and had a chance to enjoy the rooftop bar. We look forward to welcoming you back for a longer stay next time!Best regards,Redouane

10/10 超赞

Akash

与配偶出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Room decor was not nice and size was on smaller size, staff was fantastic and breakfast as well. Roof top service was not great.
2024 年 5 月入住 2 晚
Redouane 于 2024年05月19日 的回复
Hi Akash,Thank you for your honest feedback. We're glad to hear that you found our staff fantastic and enjoyed the breakfast. We apologize that the room decor and size did not meet your expectations and that the rooftop service was not up to par. We appreciate your comments and will work on these areas to improve the overall experience for our guests. We hope to have the opportunity to welcome you back and provide a better stay in the future.Redouane

10/10 超赞

Clemence

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Je recommande cet hôtel, que ce soit pour la qualité et le service
2024 年 5 月入住 1 晚
Yassine 于 2024年05月11日 的回复
Bonjour Clémence,Merci beaucoup pour votre feedback, c'est toujours agréable de savoir que nos guests aient apprécié leur séjour et notre hôtel :)En espérant vous revoir bientôtThe Hox Team

10/10 超赞

Kat

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay at the Hoxton. Booked a roomy corner- amazing views and very fun, cool design. Breakfast was delicious and bars were nice in evening (go to rooftop bar for fab views) Easy to walk to Grand Place etc. A great stay!
2024 年 5 月入住 3 晚
Yassine 于 2024年05月7日 的回复
Hello kat,Thanks for your amazing review!We're glad to know you liked our place and enjoyed your stay!We hope you'll come back soon ;)Take careThe Hox Team

8/10 还可以

Fredrikke

满意:清洁度、员工和服务、住宿条件和设施
Nice hotell. Interesting interior design, and beautiful view from the 21st floor. I would have liked the addition of more continental breakfast alternatives in the hotel restaurant - other than that, a really nice stay.
2024 年 5 月入住 3 晚
Manu 于 2024年05月6日 的回复
HI Fredrikke, Thank you for sharing your experience! It's fantastic to hear that you enjoyed the hotel's unique interior design and the stunning view from the 21st floor. Your feedback regarding the breakfast options is duly noted, and we'll certainly take it into consideration for future improvements. We're delighted that overall you had a pleasant stay, and we hope to welcome you back again soon!

8/10 还可以

Julie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 4 晚
Redouane 于 2024年05月7日 的回复
Bonjour Julie,Nous somme ravi d'apprendre que vous avez passé un bon séjour ! Si vous avez besoin de quoi que ce soit d'autre ou si vous avez des commentaires sur votre expérience, n'hésitez pas à nous le faire savoir.Redouane

10/10 超赞

Kenny

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hôtel récent, très bien aménagé et un service au top. Chambres avec vue sur la ville, bien insonorisées et avec tout le nécessaire. A proximité de la ville et du jardin botanique, accessible facilement à pieds ou en transports en commun.
2024 年 5 月入住 2 晚
Redouane 于 2024年05月5日 的回复
Bonjour Kenny,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our recently renovated hotel.It's fantastic to know that you found our accommodations well-appointed and our service top-notch. We strive to create a comfortable and memorable experience for all our guests, and it's incredibly rewarding to hear that we succeeded in doing so for you.We're delighted that you appreciated the stunning city views from your room and that you found it to be quiet and well-equipped with everything you needed. Additionally, we're glad that our convenient location near the city center and the botanical garden made exploring the area easy for you.Your kind words mean a lot to us, and we can't thank you enough for choosing to stay with us. If your travels bring you back to the area, we would be honored to welcome you back for another wonderful stay.Redouane

8/10 还可以

Yasuhito

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Redouane 于 2024年05月4日 的回复
Hi Yasuhito,We are glad to hear that everything went smoothly during your stay! If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Redouane

10/10 超赞

Andrea

2024 年 4 月入住 1 晚
Hany 于 2024年05月22日 的回复
Thanks for your review, so pleased to hear the location worked well for you, and you had a perfect stay - that's what we like to hear! Hope to see you back soon!

10/10 超赞

Frank

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was missing the opportunity to eat something late at night…
2024 年 4 月入住 1 晚
Laurence 于 2024年05月1日 的回复
Hello Frank, Thank you so much for taking the time to share your feedback with us and for these amazing 5*! :) Craving a little snack? Please note that our restaurant is closed as from 10pm, however it is possible to get some snacks at the Reception 24hours a day :) We hope to see you around very soon Laurence

10/10 超赞

Luis,Etobicoke

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel, room and restaurants are very nice, in particular the reception staff (all of them!) were very friendly and accommodating, a true pleasure dealing with them! I would happily stay there again!
2024 年 4 月入住 3 晚
Yassine 于 2024年05月1日 的回复
Hi Luis,Thanks for your amazing feedback about our place and our staff members!It's always a pleasure to know when our guests had a good service from usWe hope to see you again soon ;)Take careThe Hox Team

8/10 还可以

Paula

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel. Fantastic bathrooms. Excellent helpful staff. Great position, close to both transport and the botanic gardens.
2024 年 4 月入住 3 晚
Redouane 于 2024年04月29日 的回复
Hi Paula,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our hotel lovely. It's wonderful to know that you appreciated our fantastic bathrooms, excellent and helpful staff, as well as our convenient location near both transportation options and the beautiful botanic gardens. We hope to welcome you back again soon for another fantastic stay! Redouane

10/10 超赞

Sophie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Amélie 于 2024年04月29日 的回复
Hello Sophie,Nous sommes ravi.e.s de savoir que votre experience hox vaut un 5* :)Merci pour ça et on espère avoir le plaisir de vous revoir bientôt.

10/10 超赞

Fabian

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great room, super friendly staff and fantastic restaurants.
2024 年 4 月入住 2 晚
Manu 于 2024年04月27日 的回复
Hi Fabian, I'm thrilled to hear you had a wonderful stay and found the beds comfortable! If there's anything else I can assist you with or if you have any feedback to share, feel free to let me know. We're here to make your experience exceptional!

10/10 超赞

Etienne

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 3 月入住 3 晚
Redouane 于 2024年04月24日 的回复
Bonjour Etienne,On est ravi d'entendre que tout était parfait lors de votre séjour ! Votre satisfaction est notre priorité absolue. Si vous vous retrouvez dans la région, nous serions ravis de vous accueillir à nouveau.Redouane

10/10 超赞

Berkan,Istanbul

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alles war hervorragend. Besonders die lobby und top roof bon dem Hotel war sehr sehr schön
2024 年 4 月入住 4 晚
Yassine 于 2024年04月14日 的回复
Hallo Berkan,Vielen Dank für Ihr schönes Feedback :)Wir freuen uns zu wissen, dass Sie Ihren Aufenthalt genossen habenThe Hox Team

10/10 超赞

Esra

与家人出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
.
2024 年 4 月入住 1 晚
Yassine 于 2024年04月15日 的回复
Thanks for your review Esra! We're glad you liked our placeWe hope to see you again very soonTake careThe Hox Team

10/10 超赞

Eileen

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful night in the Hoxton, we would have loved to stay longer. An amazing warm welcome from the reception team when we arrived a bit early with a tried baby, our room was ready. Nothing seems too much trouble for the staff. Beautifully clean and amazing decoration, funny little extra touches and attention to detail. The only problem we encountered was a lack of options for food for our 1 year old in both restaurants- the staff tried their best to help with this.
2024 年 4 月入住 1 晚
Laurence 于 2024年04月14日 的回复
Hey Eileen, Once more thank you so much to you and your family for choosing us for your stay in Brussels.We a delighted to learn that you had a pleasant moment with us.If ever your travel brings you and your family back in Brussels , give us a shout :) Laurence

10/10 超赞

Chii

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Manu 于 2024年04月13日 的回复
Hello Chii thanks for this great score! we hope you loved your stay and we would be happy to see you again!

10/10 超赞

Pascal

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very stylish rooms with a great view. The personnel gave us a friendly welcome. Very high level of cleanliness in general.
2024 年 4 月入住 1 晚
Redouane 于 2024年04月5日 的回复
Hey Pascal, Thank you so much for chosing us for your stay in Brussels and for taking the time to provide such a detailed feedback. We are so delighted to learn that you are a fan of our 70s design and décor, great to hear that the team took good care of you .We'll look forward to seeing you back soon!Redouane

10/10 超赞

Nastasja

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great experience!
2024 年 3 月入住 3 晚
Hox Team 于 2024年04月2日 的回复
Lovely feedback! Many thanks

10/10 超赞

Léna

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Top
2024 年 3 月入住 1 晚
Hox Team 于 2024年04月2日 的回复
Many thanks )

10/10 超赞

MANUEL

2024 年 3 月入住 3 晚
Manu 于 2024年04月1日 的回复
Hi Manuel, Thanks you for this great score. We are so happy that you had a great stay in The Hoxton Brussels.Looking forward to welcoming you back!

10/10 超赞

ian

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Nice place. Good value
2024 年 3 月入住 1 晚
Manu 于 2024年04月1日 的回复
Hi Ian, so happy that you enjoyed your time in The Hoxton Brussels. We would love to welcome you back!

10/10 超赞

Ma Nita

与家人出行
满意:住宿条件和设施,员工和服务
Service and amenities in the Hotel are excellent. One of the highlight of my trip in Brussels.
2024 年 3 月入住 3 晚
Yassine 于 2024年03月25日 的回复
Hi Nita,Thanks a lot for this amazing feedback! It's always good to know when our guests had a good time and a good service from us :)Hope to see you soonThe Hox Team

10/10 超赞

Chloe

满意:清洁度、员工和服务、住宿条件和设施
Clean room, lovely decor and friendly staff! Also in a great location we would stay here again when back in Brussels.
2024 年 3 月入住 1 晚
Manu 于 2024年03月24日 的回复
HI Chloe, thank you for this great review! We are so happy to hear that you enjoyed the decor, the cleanliness and the friendly staff. We looking forward to welcome you back in The Hoxton Brussels!

10/10 超赞

Harpreet

满意:清洁度、员工和服务、住宿条件和设施
All nice all is very good no1
2024 年 3 月入住 2 晚
Yassine 于 2024年03月21日 的回复
Thank you so much Harpreet, so good to know you had a good time with us ;)Take careThe Hox Team

10/10 超赞

Laura

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Manu 于 2024年03月18日 的回复
HI Laura, how great to see you loved your stay! We hoop to welcome you again in The Hoxton Brussels!

10/10 超赞

Mercy

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay at the hoxton. Awesome service from everyone at the hotel.
2024 年 3 月入住 3 晚
Manu 于 2024年03月13日 的回复
Hi Mercy, We are thrilled with your super review! How nice to read that you had an awesome service in the hotel. Hopefully we have the pleasure to welcome you back!

10/10 超赞

Jon

满意:清洁度、员工和服务、服务设施、住宿条件和设施
City escape! Excellent service and relax surroundings.
2024 年 3 月入住 4 晚
Redouane 于 2024年03月11日 的回复
Hi Jon,Great to hear you loved The Hoxton and it surpassed your expectations - that's always nice to know! Pleased to hear that you find relaxing atmosphere . Hope to see you back with us soon!Redouane

10/10 超赞

Anita

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
hotel was so lovely, the room was clean and had sufficient supplies for us and the staff were really helpful! my only critique is that there aren’t any shops close to the hotel, they’re quite a walk but nonetheless i would recommend this hotel if you’re in Brussels
2024 年 3 月入住 2 晚
Yassine 于 2024年03月8日 的回复
Hi Anita!Thank you so much for your feedback!It's always good to know our guests had a good time and a good service from our staff members.Indeed, the closest shops are about 10 minutes walking from the hotel, sorry about thatWe hope to see you again soon ;)The Hox Team

10/10 超赞

Akirabha

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place. Easily walkable from the city center and nice interior design.
2024 年 3 月入住 2 晚
Redouane 于 2024年03月4日 的回复
Hey there, Thank you so much for chosing us for your stay in Brussels and for taking the time to provide such a detailed feedback. We are so delighted to learn that you like design and decor and the location worked so well for you. We'll look forward to seeing you back soon! Redouane

10/10 超赞

zina

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My son and I love Brussels, we stayed at The Hoxton for a few days and it may well be our new favorite! Great vibe in the lobby and common areas; lots of room to sit and work, have a coffee or meeting; the hotel is within walking distance from Brussels Nord and the metro - Rogier and Botanique; staff are professional and most helpful when needed, yet discreetly out of sight. Hope to be back soon.
2024 年 2 月入住 5 晚
Yassine 于 2024年03月4日 的回复
Hello Zina!Thank you so much for your lovely feedback :)We are so happy to know that The Hoxton Brussels is now you favorite place.It's so good to know about our staff members providing you a good service and of course, we can't wait to have you back here as well ;)Take care!The Hox Team

10/10 超赞

Joseph

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay and excellent service
2024 年 2 月入住 5 晚
Manu 于 2024年02月26日 的回复
Hi Joseph, Lovely to see that you had a great stay! We love to see you again for a next occasion!

8/10 还可以

Minh

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Laurence 于 2024年02月26日 的回复
Hello Minh, Thank you so much for staying with us at the Hoxton Brussels. :) We are so happy to learn that you had a pleasant and enjoyable Hox experience.Please give us a shout whenever your travel brings you back in Brussels Laurence

10/10 超赞

Keith

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Super amazing and dog friendly
Isabell at check in was incredible, we have travelled the whole world and never been made to feel so welcome. What an amazing hotel and a real team dynamic, the values of one big family really shine through and it felt like we were staying with family. A beautiful hotel with gorgeous rooms and service. Will definitely go back with our dog Rosco
2024 年 2 月入住 1 晚
Amélie 于 2024年02月25日 的回复
Keith,Thank you so much for this wonderful review. We were really happy to welcome you for the first time with your lovely Rosco ! It is a real pleasure to know that you felt home with us :)Give us a shout next time you are planning to visit Brussels ;) See you next time !- Amélie

10/10 超赞

Quantin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Yassine 于 2024年02月22日 的回复
Hey Quantin,Thank you for your review, we're glad to know you liked your stay and the hotel :)Take care ;)The Hox Team

8/10 还可以

Viviana

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Yassine 于 2024年02月19日 的回复
Hi Viviana!Thanks for your review!We hope you had a good stay and you made it home well ;)Hope to see you soon!The Hox Team

10/10 超赞

Joris

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Redouane 于 2024年02月16日 的回复
Well, what can we say - 10/10?! We're blushing! Thanks for your feedback, great to hear you enjoyed your stay so much! We can't wait to welcome you back to the 'hood again soon!

10/10 超赞

Jagtar

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The welcome was warm and efficient. The upgrade was provided without asking. The staff were all very very polite and friendly.
2024 年 2 月入住 1 晚
Manu 于 2024年02月13日 的回复
Hi Jagtar! Thanks for your review, great to hear you loved your time with us. Lovely to know the team were all on point and able to help too! See you back in the 'hood soon!

10/10 超赞

Sarah

2024 年 1 月入住 1 晚
Manu 于 2024年02月13日 的回复
Sarah, well, what can we say - 10/10?! We're blushing! Thanks for your feedback, great to hear you enjoyed your stay so much! We can't wait to welcome you back to the 'hood again soon!

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 7 晚
Laurence 于 2024年02月9日 的回复
Hey there, Thank you so much for your stay at the Hoxton Brussels and for this amazing 10/10 feedaback. We do work hard to make our guests experience memorable so please do not hesitate to provide further details related to your recent experience. We hope to see you around very soon

10/10 超赞

Christoffer

2024 年 2 月入住 1 晚
Yassine 于 2024年02月9日 的回复
Thank you so much Christoffer for your review.We hope you made it home well and hope to see you soon ;)Take care!The Hox Team

10/10 超赞

Max

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Laurence 于 2024年02月7日 的回复
Hello Max, Thank you so much for taking the time to share your feedback with us. We are so happy to learn that you had a pleasant and authentic Hox experience.Please do feel free to share any additional comments you might have since we continously work hard to improve the quality of our services. We hope to see you around very soon.