The photos on Hotel.com were quite nice, but in reality they were fake. The actual apartment had outdated furniture and the walls are in need of a new coat of paint. There were NO pots or pans, NO glasses, NO cups and NO utensils. But only a very small fridge, a kettle and a microwave. Pavel the owner told us he would bring us some, but never returned to do so. The only positive of this apartment is its location, that's it. The day of our check-in we met an unfriendly young man who was more into himself and "his instructions" than into customer's service. When I had a question, he would quickly interrupt me and tell me to quote "Listen to what I have to tell you". I felt I was at the army being lectured by my superior. At first I thought that he was just a disgruntled employee, but I was shocked when he introduced himself as "Pavel the owner". Oh by the way, Pavel the owner never smiled once. At check-in he was nowhere to be found. We had to ask the retail shop next door to call his phone and we were told we were not the first to do so. We asked Pavel for a late check-out, he said "Not one minute more". We were punctually ready at 10:30 AM waiting to return his keys. But Pavel the owner was NOWHERE to be found. So again we had to ask the shop next door to call him. He answered the call, sounding half asleep and irritated. When he arrived I handed his keys, politely said thank you and goodbye. Pavel the owner never smiled once. I DO NOT RECOMMEND THIS PLACE TO ANYONE!
