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Reviews of Campanile Troyes Sud - Buchères

3 out of 5
Campanile Troyes Sud - Buchères
52 Avenue Des Martyrs Du 24 Aout 1944, Bucheres, Aube

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 68 reviews" "
Rating 8 - Good. 31 out of 68 reviews" "
Rating 6 - Okay. 12 out of 68 reviews" "
Rating 4 - Poor. 3 out of 68 reviews" "
Rating 2 - Terrible. 4 out of 68 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay with good parking facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend, especially for the food!
We didn’t expect a lot due to previous reviews, and price, but we were so pleased with this hotel. The staff were so helpful and friendly. The gentleman on reception spoke excellent English, and the waiting staff were so polite! The room is basic, but exceptionally clean and functional. We had a disabled room that catered to our needs and requests 100%. The room was comfy and warm (it was -7° outside)! The bed SO comfy and lovely pillows. Also ample parking (including disabled parking).I've left the best till last: THE FOOD! Well what can we say, absolutely devine! You would expect the same at a 5☆ restaurant! We travel a LOT through Europe and have never experienced this standard of cuisine without paying through the nose. We will 100% stay again, if not just for the Staff service and food!
Stayed 1 night in Jan 2024

8/10 Good

Brian

Stayed 1 night in Dec 2023

10/10 Excellent

Alan

Stayed 1 night in Oct 2023

8/10 Good

Martin

Stayed 1 night in Sep 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Sami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just don't do it
Without doubt the worst hotel I've ever stayed in. We got up early so we could leave asap. The room smelled bad of mould. Dirty brown carpet. A spring mattress which felt damp when you lay on it. The bathroom was meh. The window had an outside shutter that couldn't be opened because there was no curtains. So the room was in permanent darkness. It didn't feel very safe as there was premier classe hotel just facing us, and the resident looked like they were permanently living there. Lots of guys hanging out on balconies. We were glad we had a dog with us. The receptionist was okay for check in, she spoke English to us. But the receptionist on leaving was very rude. I guess she didn't want any interaction with un satisfied customers. We didn't get breakfast because the place stank everywhere. So in closing, if you're driving and stuck for a place to stay, just sleep in your car on the side of the road, it would be more comfortable.
Stayed 1 night in Aug 2023

6/10 Okay

Hilary

Liked: Cleanliness
Not usual standard for this hotel group.
On arrival, a rather sharp lady, ‘yes!’ No other greeting. I had driven hundreds of miles and was very tired( 80 hears old). Menu limiting due to the structure of choices. I chose a plat but could not have a desert. Wine chosen was not available yet on the menu card. Had to request water. Only one large towel in the bathroom. Disappointing overall.
Stayed 1 night in May 2023

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for overnight stop. Restaurant was handing for evening meal and good value. Good range at breakfast
Stayed 1 night in Mar 2023

8/10 Good

Andrew

Stayed 1 night in Feb 2023

10/10 Excellent

Daniel

Stayed 1 night in Jan 2023

10/10 Excellent

Julie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jan 2023

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient position if you are travelling to southern France for stopover.
Stayed 1 night in Dec 2018

10/10 Excellent

Les, Exeter, Devon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in quiet area but close to motorway.
Have stayed here several times and always enjoyed it. The staff are friendly and very helpful. The food in the restaurant is also excellent.
Stayed 1 night in Sep 2018

8/10 Good

cathy, Manchester, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop-over hotel
An excellent stop over hotel on my journey from Manchester to Burgundy. Room was clean and quiet and restaurant served good quality food at a reasonable rate. Would use again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, hotel ...
Hotel experience was great ... But ... I booked a family room (2 adults and 2 children) with Expedia and the hotel only had a room for 3 (2 adults and 1 child) booked in my name; I had tried to confirm my booking with Expedia but never got a reply - the hotel had also sent an email to Expedia realising there was a discrepancy but they also never received a reply .... Very poor customer service from Expedia.

8/10 Good

Roberttifosi

Liked: Cleanliness, staff & service, room comfort
Overnight stay
Complete face lift from last year, excellent place to stay. I have used this Campanile on all my journey's to the South of France & will continue to stay. Also stay on return journey. My son also stays on his journey south.

6/10 Okay

Brent, Wales

Liked: Cleanliness, property conditions & facilities
Nice Hotel, close to motorway. Good Restaurant.
perfectly adequate hotel and good restaurant. Expedia booking was in error (I booked for 2 adults and 3 children) and we had to purchase extra room, this is a known issue with Expedia that the Hotel have raised with them. If booking for over 3 you must get an extra room. I have also emailed Expedia about this.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
ok overall, but not great!
Room for 3 with only 2 towels in the bathroom Free wifi not working

10/10 Excellent

JCass, NW England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight excellence
We booked in for an overnight stay while driving through France. I booked for 2 adults 3 children but the manager only received notification from Expedia for 2 adults. The manager was excellent and provided an adjoining room at no additional charge. The rooms were clean, modern and well appointed and perfect overnight stay. The location close to the motorway is excellent and on the same road is a supermarket, fuel and various shopping centres and restaurants. I would definitely us it again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel at a reasonable price.
The hotel was easy to find and as a part of the Campanile chain, reliable.

6/10 Okay

john, Southern England

Overnighter
Chain hotel, ok for stopover.Adequate,clean and basics provided.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
hotel in suburbs of large town
place is being updated so is partly a building site

8/10 Good

lady, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Good value for one night stop. Food good and plentiful. Public areas smart and bedrooms beginning to be updated.

8/10 Good

Roger, Shrewsbury, Shropshire, UK

Liked: Cleanliness, staff & service, room comfort
Campanile - all that you could and should expect
For those familiar with Campanile this offers all that you would expect. It is not one of the re-furbished hotels but the beds have had the upgrade and are very good. The restaurant was slightly above the average and offered a good range at very reasonable prices

6/10 Okay

Verified traveller

Nothing vegetarian on the menu
As a vegetarian, using the Campanile chain quite regularly, I have witnessed a diminishing vegetarian offer on the dinner menu. This year they didn't even have any token vegetarian dish. Such a shame - next time I will probably check into a different hotel.

6/10 Okay

Marius

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Simone

Stayed 1 night in Feb 2024

8/10 Good

Anne-Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Très propre, accueille sympathique. Par contre une chaleur dans les chambres. C'est trop. Pas bien pour la planète !!
Stayed 1 night in Jan 2024

8/10 Good

HELENE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Mathieu

Disliked: Property conditions & facilities
Pas digne d’un campanile
Stayed 1 night in Dec 2023

8/10 Good

marie claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RAS
Stayed 1 night in Nov 2023

8/10 Good

Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
petit dej avec saucisses mais pas d'œufs brouillés
Tout était très bien sauf au petit déjeuner ou on nous propose saucisses et lard grillé mais sans les oeufs brouillés qui vont avec. dommage
Stayed 2 nights in Nov 2023

8/10 Good

Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

MARTINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
bel etablissement
Stayed 1 night in Oct 2023

10/10 Excellent

Michel

Stayed 1 night in Oct 2023

8/10 Good

grenat

Stayed 1 night in Sep 2023

8/10 Good

Gérard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet établissement est correct, personnel sympathique, et bien entretenu. Le petit déjeuner est correct, pour le dîner manque de choix.
Stayed 2 nights in Aug 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne situation pour nous qui faisions la route du champagne. Hotel confortable, propre et au calme. Petit déjeuner copieux
Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from La direction on 21 Jul 2023
Merci pour votre venue. Nous espérons pouvoir vous accueillir à nouveau

6/10 Okay

Clemens, romanshorn

Liked: Staff & service
Praktisch eingerichtet für eine Nacht. Zimmer war sauber jedoch die Umgebung könnte einen Besen vertragen. Somit ist der erste Eindruck negativ.
Stayed 1 night in Jun 2023
Response from la direction on 21 Jul 2023
Merci pour votre message. Nos réceptionnistes sont à votre disposition en cas de besoin pour répondre à vos demandes

8/10 Good

COLETTE

Stayed 1 night in Jun 2023
Response from La direction on 21 Jul 2023
Merci pour votre séjour parmi nous et pour cette bonne appréciation. Nous espérons pouvoir vous accueillir à nouveau dans notre établissement

10/10 Excellent

Thérèse

Stayed 1 night in Jun 2023
Response from La direction on 21 Jul 2023
Une cliente satisfaite une équipe comblée !Notre mission est accomplie. Merci pour votre venue dans notre établissement

10/10 Excellent

Roland

Stayed 2 nights in May 2023
Response from La direction on 21 Jul 2023
Nous sommes ravis d'avoir pu donner entière satisfaction à votre venue.Au plaisir de vous accueillir lors d'un prochain séjour

6/10 Okay

ziyu

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2023
Response from La direction on 21 Jul 2023
Nos réceptionnistes sont à votre disposition pour répondre à vos demandes lors de votre séjour. N'hésitez pas, notre priorité est la satisfaction de nos clients

2/10 Terrible

Sabrina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
A fuir !!
Nous avons séjourné en famille (2 adultes, 1enfant de 3ans). En arrivant nous avons remarquer des taches sur notre couverture, je me suis rendu à la réception pour la changer. La réceptionniste a dit qu’elle ferait le nécessaire. Au retour du restaurent la couverture n’a pas était changer mais juste RETOURNER!!! De plus le petit n’avais pas de couverture proprement dit à part une couverture polaire/laine (vraiment pas agréable) sans housse. J’ai demander une simple housse de couette pour qu’on puiser lui mettre sur la couverture. A notre retour la même couverture en plus sur notre lit mais pas de housse.
Stayed 1 night in May 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Thanh Quang

Stayed 2 nights in Apr 2023

10/10 Excellent

M Roderick

Stayed 1 night in Mar 2023