住宿正面

关于美利亚瑞科雷塔广场酒店的点评

4.5 out of 5
美利亚瑞科雷塔广场酒店
Posadas 1557, Buenos Aires, Capital Federal

点评

8.8

超赞

10 分 - 超赞。355 条好评,共有 639 条点评" "
8 分 - 还可以。201 条好评,共有 639 条点评" "
6 分 - 一般。54 条好评,共有 639 条点评" "
4 分 - 很差。18 条好评,共有 639 条点评" "
2 分 - 糟糕。11 条好评,共有 639 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

9.0/10

服务设施

8.6/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Janice,Hong Kong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice neighbourhood.
Very helpful reception staff who provided information we need. Nice neighbourhood and we felt safe to move around. Though there is no metro station nearby, the hotel is located very close to the cemetery which is within walking distance. The hotel itself is very nicely decorated and comfortable.
2018 年 2 月入住 1 晚
hotel 于 2018年07月20日 的回复
Dear guest, Thank you very much for choosing us so many times for your visits to Buenos Aires. It is always a pleasure to welcome you. we are very happy that you always enjoyed our service and we look forward to welcoming you in your next visit in Buenos Aires. Regards, General Manager

10/10 超赞

Luis

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Emmanuel Mansilla - Guest Relations 于 2024年05月2日 的回复
Estimado Sr. Luis, muchas gracias por haberse alojado en nuestro boutique hotel. Le esperamos pronto.

4/10 很差

Francisco

与家人出行
满意:住宿条件和设施,清洁度
不满意:员工和服务
The service of the receptionist was very bad
2024 年 4 月入住 2 晚
Emmanuel Mansilla - Guest Relations 于 2024年04月29日 的回复
Dear Mr. Francisco, Thanks for your e-mail. We would like to know about your stay and the problems you had. We will thank you any other information you can share with us. Best regards,

10/10 超赞

anne

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Un hotel au charme unique situé idéalement avec un personnel chaleureux , aux petits soins et très professionnel. C’est un hôtel qui offre un service impeccable au niveau concierge et restauration et une attention aux clients qui me surprend particulièrement par rapport aux autres hôtels 5* que j’ai tous fait à Buenos Aires . Les petits déjeuners sont variés et copieux et servis dans un cadre très stylé .
2024 年 4 月入住 2 晚
Emmanuel Mansilla - Guest Relations 于 2024年04月29日 的回复
Nous sommes très heureux d'entendre vos commentaires. Cela signifie que nous avons fait un excellent travail !!!Ceci est et sera votre maison à Buenos Aires.Cordialement,Relations avec les clients.

8/10 还可以

Herman

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Esta basico para pasar una noche
2024 年 4 月入住 1 晚
Emmanuel Mansilla - Guest Relations 于 2024年04月16日 的回复
Gracias por compartir su opinión. Que pena que no haya disfrutado mas de nuestro boutique hotel.

10/10 超赞

Leslie,Marina Del Rey

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Staff was great!!!
2024 年 3 月入住 1 晚
Emmanuel Mansilla - Guest Relations 于 2024年04月16日 的回复
Dear Leslie, Many thanks for your comments !!!We will be waiting for you next time. Regards,

8/10 还可以

Maria Salome

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Love this area of BA!
2024 年 4 月入住 3 晚
Emmanuel Mansilla - Guest Relations 于 2024年04月15日 的回复
Many thanks for your scoring. We will be waiting for you next time. Regards,

10/10 超赞

Kieran

满意:清洁度、员工和服务、住宿条件和设施
Fantastic staff, lovely decor, great location, awesome City
2024 年 1 月入住 1 晚
Emmanuel Mansilla - Guest Relations 于 2024年04月8日 的回复
Many thanks for your scoring !!!We will be waiting for you next time.Best regards,

10/10 超赞

Nathalie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Emmanuel Mansilla - Guest Relations 于 2024年04月5日 的回复
Thank you for the time to share us your opinion with us. Also, thanks for your scoring.It was a pleasure to welcoming you in the future. Best Regards,

8/10 还可以

Michael

2024 年 3 月入住 2 晚
Emmanuel Mansilla - Guest Relations 于 2024年04月5日 的回复
Thank you for the time to share us your opinion with us. Also, thanks for your scoring.It was a pleasure to welcoming you in the future. Best Regards,

10/10 超赞

Svend

满意:清洁度、员工和服务、住宿条件和设施
Old school charm with great service and easy walking to great restaurants and boutique shops
2024 年 2 月入住 3 晚
Emmanuel Mansilla - Guest Relations 于 2024年04月5日 的回复
Mr. Svend, Thank you for the time to share us your opinion with us. Also, thanks for your scoring.It was a pleasure to welcoming you in the future. Best Regards,

10/10 超赞

george

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Emmanuel Mansilla - Guest Relations 于 2024年03月25日 的回复
Muchas gracias por su puntuación. Le esperamos pronto.

10/10 超赞

Jorge Arturo

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todo súper bien muchas felicidades
2024 年 3 月入住 1 晚
Emmanuel Mansilla - Guest Relations 于 2024年03月18日 的回复
que grato escuchar sus comentarios. Es una alegría enorme haber superado sus expectativas.Los esperamos pronto!!

4/10 很差

Jonathan,Brossard

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Emmanuel Mansilla - Guest Relations 于 2024年03月18日 的回复
Estimado Jonathan, gracias por el tiepo para darnos su opinión. Le esperamos pronto.

8/10 还可以

Yolanda

满意:清洁度、员工和服务、服务设施、住宿条件和设施
El baño muy chico
2024 年 3 月入住 1 晚
Emmanuel Mansilla - Guest Relations 于 2024年03月13日 的回复
Gracias por el tiempo para darnos su opinión. En el caso del Baño, es pequeño como el resto del hotel. Somos categoría boutique. Saludos cordiales.

10/10 超赞

BENJAMIN

2024 年 3 月入住 2 晚
Emmanuel Mansilla - Guest Relations 于 2024年04月5日 的回复
Gracias por sus comentarios acerca de su experiencia. Mos pone muy feliz escuchar que ha sido una estadía placentera. Quedamos a su disposición para futuras reservas. Cordialmente,

10/10 超赞

Heather Arin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff are charming and helpful. This hotel smells devine: you will breathe in a special fragrance that is elegant and fresh. The location is fabulous! We walked everywhere and felt safe as two women. The breakfast omelettes and fresh fruit were so delicious.
2024 年 3 月入住 3 晚
Emmanuel Mansilla - Guest Relations 于 2024年03月13日 的回复
Many thanks for all your comments. It is very kind from you. I hope to welcoming you again in the future.

10/10 超赞

Christine M

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
Loved our stay at this hotel. Special thanks to Tomas, who was so very helpful and kind. After stowing our bags when we arrived early, he recognized that my husband’s CPAP machine would require a transformer, he was proactive in securing this for us. He is an absolute treasure!
2024 年 3 月入住 2 晚
Emmanuel Mansilla - Guest Relations 于 2024年03月7日 的回复
Many thanks for your comments!!!! It means we did great!!! Will be our pleasure to welcoming you again in the future. Regards,

8/10 还可以

John,Ashland

满意:住宿条件和设施,员工和服务
Gym is very small and equipment is not very good. Lost water on a busy Saturday afternoon. Overall I cannot recommend this property
2024 年 2 月入住 4 晚
Guest Service 于 2024年03月5日 的回复
Dear Mr. John: We apologize about the unexpected water supply situation, solved in four hours by our staff team. Regarding the gym size, the same is according to the general size of our Boutique Hotel. We are sorry we were not up to your expectiations.

10/10 超赞

Jose Luis

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
La atencion del personal y los desayunos. Espectacular.
2024 年 2 月入住 2 晚
Guest Service 于 2024年03月3日 的回复
Muchas gracias Sr. Jose Luis por sus comentarios y puntuación! Esperamos verle nuevamente y feliz retorno a su hogar!

10/10 超赞

adele

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
As this was our first time in Argentina, we deeply appreciated all the attention and care that the staff gave us. I love the authentic furnishings and the history behind this hotel. To us, this hotel felt like home. We stayed there twice on our trip. Thank you Melia Recoleta. You are the best!
2024 年 2 月入住 1 晚
Guest Service 于 2024年02月24日 的回复
Thank you very much Mrs. Adele for your comments as well as your rating about out little boutique Hotel, home of Evita Peron during the years 40s. Comments like that, inspire us even more in order to improve our service and quality. Hope to see you again soon!

4/10 很差

Dale

2024 年 2 月入住 1 晚
Emmanuel Mansilla - Guest Relations 于 2024年03月25日 的回复
Estimado huésped, lamentamos no haber superado sus expectativas. Desea explayarse mas acerca de su descontento?Quedo a sus servicios.

10/10 超赞

luis antonio

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Miy buena atencion y una gran ubicacion, su personal muy atento y siempre dispuesto a ayudar
2024 年 2 月入住 3 晚
Guest Service 于 2024年02月13日 的回复
¡Muchas gracias Sr. Luis Antonio por sus comentarios y puntuación! Fue un gran placer haber contado con Ud. entre nuestros huéspedes. Le esperamos para una próxima visita en nuestro Hotel en su estadía en Buenos Aires y feliz viaje de retorno!

10/10 超赞

Joseph

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great area to stay in. Near lots of restaurants. Glad it was recommended to us!
2024 年 2 月入住 3 晚
Guest Relations 于 2024年02月9日 的回复
Many thanks for your comments!!!! It means we did great!!! Will be our pleasure to welcoming you again in the future. Regards,

10/10 超赞

Stephen

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a very nice boutique hotel in a quiet neighborhood near many parks and small shops and cafes. The hotel has a nice small bar with food service along with nice breakfast. The front desk staff was very attentive and registration was quick. We stayed here one night before transferring to the nearby cruise port for our two week cruise out of Buenos Aires.
2024 年 2 月入住 1 晚
Guest Relations 于 2024年02月9日 的回复
We are very glad to hear your comments. It means we did a great job!!!Best regards, Guest Relations.

10/10 超赞

HECTOR FERNANDEZ GALAN

2024 年 1 月入住 2 晚
Emmanuel Mansilla - Guest Relations 于 2024年03月25日 的回复
Estimado Sr. Fernandez, le agradecemos en gran manera su puentuación. Nos es muy grato saber que hemos alcanzado sus expectativas. Atte.,

10/10 超赞

stephen

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Nice comfortable place with helpful courteous staff.
2024 年 1 月入住 2 晚
Emmanuel Mansilla - Guest Relationsa 于 2024年02月2日 的回复
We are very glad to hear your comments. It means we did a great job!!! We will be waiting for you in the future. Best regards, Guest Relations.

10/10 超赞

Leslie

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfecto!
Mara at front desk sweet & efficient. Concierges extremely helpful with luggage, getting an Uber & taxi. Loved the rain shower hot water. Comfy bed & pillows & linens. Breakfast included was a full range of everything, including an omelet station.
2024 年 1 月入住 2 晚
Guest Relations 于 2024年02月9日 的回复
Many thanks for your comments!!!! It means we did great!!! Will be our pleasure to welcoming you again in the future. Regards,

10/10 超赞

stephanie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was super helpful and friendly
2024 年 1 月入住 3 晚
Emmanuel Mansilla - Guest Relations 于 2024年02月2日 的回复
Many thanks for all this comments. Your happiness is our main aim.

6/10 一般

Andres

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
This hotel is rated 5 stars but doesn't meet that category. The rooms are small and the bathroom also relatively small. There is construction on a building next door which is very noisy and goes on all day. The breakfast room is in a cellar and quite dark. Service was, however, exemplary. We were overcharged to pay on arrival but this was later adjusted and a refund given.
2024 年 1 月入住 2 晚
Emmanuel Mansilla - Guest Relations 于 2024年02月1日 的回复
Dear Mr. Andres, thanks for the time to give us your opinion, however you choose a boutique hotel and all our rooms, breakfast and terrace, are french style and not as big as american style. Like you said yourself, our priority is the service of our staff, wich we consider rated as 5 stars. Wi will be waiting to welcoming you again. My Apologies for the invonvenient of the next building. It is something we cant manage. Best regards,

10/10 超赞

Santiago Javier

满意:清洁度、员工和服务、住宿条件和设施
Muy recomendable
2024 年 1 月入住 3 晚
Emmanuel Mansilla - Guest Relationsa 于 2024年01月31日 的回复
EStimado Santiago, muchas gracias por tan buena puntuación. Nos alegra mucho haber cumplido tus expectativas. Te esperamos pronto.

10/10 超赞

Janise

与配偶出行
满意:住宿条件和设施
Me gustó mucho el hotel, la suite muy bonita, el Desayuno rico. Buenas recomendaciones del concierge
2024 年 1 月入住 3 晚
Emmanuel Mansilla - Guest Relationsa 于 2024年01月31日 的回复
Estimada Janise, Muchas gracias por brindarnos tu experiencia en nuestro boutique hotel. Le esperamos pronto !!

2/10 糟糕

真实旅客

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not Melia
If you know Melia as high class hotel be aware this is not it. Old, smelly, bad service, queues and poor breakfast. Nothing you usually expect from Melia. We tried to upgrade the room at least and they asked to pay 400 usd for the upgrade per day even though the price difference on hotels was 50 usd and booking the new extra room of the higher category here was 250 usd. They said the system does not allow to do upgrade with other price. However when we needed to extend for one more night they willingly gave us same rate as on hotels so they save on commission and even gave us free upgrade just for that night, thank you very much. No more trust to Melia unfortunately.
2024 年 1 月入住 2 晚
Emmanuel Mansilla - Guest Relationsa 于 2024年01月30日 的回复
Dear Mr. / Mrs.It is very sad to hear this comments. We will do a research about all what you said, but we need more information about your stay, such us dates and room number. With that information we can check the records of your stay. I give my apologise I can do more by now. I will be waiting for your reply if you can enlarge it. Regarding the up grade, depending what kind of room you like to move to, be cause for example, from the standar room to the Royal Suite room can be up to 600 usd different, and sometimes, even more. I tell this, just to clarify this issue. Best Regards, and I will be at your service.

10/10 超赞

David

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Emmanuel Mansilla - Guest Relationsa 于 2024年01月24日 的回复
Estimado David, muchas gracias por tu puntuación. Esperamos con ansias recibirte nuevamente en el futuro. Atte.,

10/10 超赞

Kathi,Rockledge

满意:住宿条件和设施,员工和服务
Excellent hotel in a beautiful area. Fabulous and reasonably priced food. The staff is professional and very accommodating. I am returning again after my cruise and greatly look forward to my stay. Thank you, Meliá Recoleta!!
2024 年 1 月入住 2 晚
Emmanuel Mansilla - Guest Relations 于 2024年01月24日 的回复
Many thanks for your comments!!!! It means we did great!!! Will be our pleasure to welcoming you again in the future. Regards, Guest Relations

10/10 超赞

Pedro

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Emmanuel Mansilla - Guest Relations 于 2024年01月10日 的回复
Muchas gracias por tan buena puntuación !!Le esperamos pronto. atte.

6/10 一般

Cynthia

Every time we came back to our room the door was open, even though we had checked it prior to leaving. It was very disconcerting. Check in was very slow and seemed to take forever. While the location was great I’m struggling to understand the five star rating. Not impressed with the breakfast and they served terrible gluten free bread. Buenos Aires has excellent gluten free bakeries. We also stayed at Magnolia Hotel in Palermo which was only 3 stars but we liked it much better.
2024 年 1 月入住 2 晚
Emmanuel Mansilla - Guest Relations 于 2024年01月8日 的回复
Dear Mrs. Cynthia, So sorry to hear this comments. It will be taken into account shortly. It is a very bad news for us to received this king of experiences. I give my apologies in the name of the whole staff. I hope we have a second chance to reverse this experience.We are waiting for you again.Regards

8/10 还可以

Tara

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Emmanuel Mansilla - Guest Relationsa 于 2024年01月31日 的回复
Estimada Tara, gracias por brindarnos su opinión acerca de su experiencia en nuestro hotel.Saludos cordiales.

8/10 还可以

Alexandra

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
El gimnasio una farsa es un cuartito con aparatos minúsculo
2023 年 11 月入住 3 晚
Emmanuel Mansilla - Guest Relations 于 2023年12月28日 的回复
Estimada Alexandra, Nuestro hotel es de categoría Boutique, como se informa en la publicidad. Todas nuestras áreas son pequeñas. Lamento que no hayan sido de su agrado. Saludos cordiales.

10/10 超赞

Lucas

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Foi td otimo, com exceção do fato que precisamos trocar de quarto por problemas no ar condicionado.
2023 年 12 月入住 5 晚
Emmanuel Mansilla - Guest Relations 于 2023年12月28日 的回复
Prezado Sr. Lucas, obrigado pelos comentarios. Que pena ouvir a experiencia com ar acondicionado. Lamentamos muito. Os esperamos pronto !!Atenciosamente

10/10 超赞

Enrique

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Location. Staff. Good room
Good location. Friendly staff. Comfortably room
2023 年 12 月入住 3 晚
Emmanuel Mansilla - Guest Relations 于 2023年12月28日 的回复
Many thanks for your score !!It means we did it well.Regards,

10/10 超赞

CLAUDIA A

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 4 晚
Emmanuel Mansilla - Guest Relations 于 2023年12月28日 的回复
Estimada Claudia, gracias por su puntuación !!nos pone muy feliz. Le esperamos pronto.

10/10 超赞

David

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 3 晚
Emmanuel Mansilla - Guest Relations 于 2023年12月28日 的回复
Estimado David, gracias por su puntuación. Es un gusto saber que ha disfrutado de nuestro boutique hotel. Le esperamos pronto.Atte.

10/10 超赞

Ana Rosa

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Emmanuel Mansilla - Guest Relations 于 2023年12月28日 的回复
Estimada Ana Rosa, gracias por su puntuación. Es un gusto saber que ha disfrutado de nuestro boutique hotel. Atte.

10/10 超赞

Kay

与配偶出行
满意:住宿条件和设施,服务设施
A perfect stay in a lovely area. We particularly enjoyed the basement Jazz Club, visiting twice during our four night stay. Fantastic performances both days. The hotel is charming and the staff make you feel very welcome.
2023 年 11 月入住 4 晚
Emmanuel Mansilla - Guest Relationsa 于 2023年11月29日 的回复
Many thanks for such a good comments !!Will be a pleasure welcoming you in the future. Regards,

10/10 超赞

luciana

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ótimo atendimento , hotel clássico e atualizado
2023 年 11 月入住 3 晚
Guest Relations 于 2023年11月28日 的回复
Muito obrigado pelos cometarios !!!É muito grato para nos. Atenciosamente

10/10 超赞

GERALDO MAGELA

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente hotel. pessoal impecável. vale o custo benefício.
2023 年 11 月入住 4 晚
Guest Relations 于 2023年11月13日 的回复
Muito obrigado pelos comentarios !!Procuramos por vocé novamente. Atenciosamente

10/10 超赞

Juan Pablo

2023 年 10 月入住 4 晚
Guest Relations 于 2023年11月13日 的回复
Estimado Juan Pablo, muchas gracias por su opinión. Nos pone muy feliza que haya disfrutado de su estadía. Atte.,

10/10 超赞

Fidel

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cx
2023 年 10 月入住 3 晚
Emmanuel Mansilla - Guest Relations 于 2023年10月19日 的回复
Estimado Fidel, muchas gracias por tus comentarios. Quedamos a la espera de tu nueva reserva. Atte.

10/10 超赞

Emma M

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 4 晚
Emmanuel Mansilla - Guest Relationsa 于 2023年10月18日 的回复
Muchas gracias por tan buena puntuación !!Es un placer saber que ha tenido un estadía exitosa.