I think it was a great time and had all the best extras
Cheryl
2025 年 7 月入住 10 晚
8/10 还可以
Tyra
与配偶出行
2025 年 7 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was very nice! My fiancé and I enjoyed our stay! Being such a big building with lots of windows. The upper floors get pretty warm and the A/C takes a while to cool it down. It was manageable. Still felt great after a long hot day. We weren’t bothered when our do not disturb sign was up. But our room was refreshed when the sign was taken down when we left for the day! The bed was very comfortable, along with a soft comforter! The breakfast that was included in our stay was very yummy. The staff was sure to make sure everything was fresh and full.
Tyra
2025 年 7 月入住 3 晚
2/10 糟糕
Melissa
与家人及幼儿出行
2025 年 7 月 31 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was gross. Mold in the bathroom, broken fixtures, the bed (which is NOT a Queen as advertised) had stains, and the carpet was disgusting. Not to mention the walls are paper thin, and the cleaning guy walked into our room unannounced way before our check out time. If you're looking for a hotel in the Buffalo area, keep looking.
Melissa
2025 年 7 月入住 1 晚
8/10 还可以
Patricia
与家人出行, 团体旅客
2025 年 7 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very helpfull.
Patricia
2025 年 7 月入住 1 晚
10/10 超赞
Kelly
2025 年 7 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent value. Best stay I've had in a long while.
Kelly
2025 年 7 月入住 1 晚
4/10 很差
Christmas
与家人及幼儿出行, 与家人出行
2025 年 7 月 31 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
False advertisement
Dirty low quality rooms
Very disappointing
Rdfund me!!
Christmas
2025 年 7 月入住 2 晚
8/10 还可以
Regina
团体旅客
2025 年 7 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay
Regina
2025 年 7 月入住 2 晚
2/10 糟糕
Casey
团体旅客, 商务旅客
2025 年 7 月 31 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was assigned room 315 then it had someone in it, next time different room 323 was assigned it smelled like litter box third room 313 smelled better but no key. Or room assisnment confirmation. Hauk the clerk said he would return with a key.. hasnt returned yet.. the a/c is out in the hotel, no mention of anything.. construction is going on on the first floor.
So no rooms on the courtyard or first floor was what I was told. 2 dirty towels are in the room. They hold $250.00 for incidentals. The clerk says it is released when you check out. The sign says
Returned within 21 days.. who are you to believe here.. I will spend the extra money and stay with Hilton next time.. after all of this hastle... Im not happy at all and will request a refund..
Casey
2025 年 7 月入住 1 晚
8/10 还可以
Rog
2025 年 7 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tr
Rog
2025 年 7 月入住 1 晚
8/10 还可以
LUCIO
与家人出行
2025 年 7 月 30 日
满意:清洁度、员工和服务、服务设施
The air conditioner was loud and very annoying. Otherwise, the room was fine.
LUCIO
2025 年 7 月入住 2 晚
6/10 一般
Steve
与家人出行, 商务旅客
2025 年 7 月 30 日
不满意:员工和服务,清洁度
Liked interior. Too dirty. Bathroom unclean.
Steve
2025 年 7 月入住 1 晚
2/10 糟糕
Athena
与家人出行, 商务旅客
2025 年 7 月 30 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I picked this property because of its vicinity to the airport but this stay was horrendous. They hire too young people that have no experience in hospitality. Shower was malfunctioning and making a loud sound, neighbor across the hall loud including the one above. It seemed like it was a motel instead of a hotel. Instead of switching my room the boy said “I can switch it but the room is going to be dirty” EXCUSE ME! I left! To get a refund of the nights unused was like cat and mouse as the same boy was pretending as if the manager was not around. Would defy not recommend. Oh and the hold on my card didn’t come off for 2 weeks- $225! Never again
Athena
2025 年 7 月入住 3 晚
8/10 还可以
Kent
2025 年 7 月 30 日
.
Kent
2025 年 7 月入住 1 晚
10/10 超赞
Beatriz
与配偶出行
2025 年 7 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tremenda!!
Beatriz
2025 年 7 月入住 1 晚
2/10 糟糕
Ashmoon,kissimee
与家人出行
2025 年 7 月 30 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
No AC in several rooms and was given 1 fan. Staff came promptly when asked to fix AC and unclog drains. There was no early check in option even though we requested early check in and late check out. Staff promised something but didn’t communicate it to the other team members or make notes for team members to follow through with.
Breakfast are is very small and choices are scrambled eggs toast for non meat option.
Ashmoon
2025 年 7 月入住 3 晚
2/10 糟糕
Ashmoon,kissimee
与家人出行
2025 年 7 月 30 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There is no early check in even though the hotel has a sign in the lobby to see early check has a $25 fee. There was no late check out option either.
The rooms are not properly maintained. The AC didn’t work in 4 (202, 204, 212, 270) out of 11 rooms booked and the bath tubs in 5 bathrooms had to be unclogged the same day we checked in. Theses are things house keepers should let management know ASAP so that it can be fixed. Sabrina the Hotel manager is very knowledgeable and professional I wish I could say the same for the Maintenance Manager. Although not rude his attitude was its an old hotel undergoing remodeling.
The pool are was never cleaned for the entire 4 day stay because there was a blue gum some one spat out and it was there Thursday and in the exact spot Sunday morning.
Ashmoon
2025 年 7 月入住 2 晚
2/10 糟糕
Rasheed,kissimee
与家人出行
2025 年 7 月 30 日
满意:清洁度
不满意:住宿条件和设施,服务设施
The rooms are not properly maintained. The AC didn’t work in 4 out of 11 rooms booked and the bath tubs in 5 bathrooms had to be unclogged the same day we checked in. Theses are things house keepers should let management know ASAP
The pool are was never cleaned for the entire 4 day stay because there was a blue gum some one spat out and it was there Thursday and in the exact spot Sunday morning.
Rasheed
2025 年 7 月入住 1 晚
8/10 还可以
Joyce
与配偶出行
2025 年 7 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Checkout was busy so we just left at 11am.
Everything else was fairly seamless.
Joyce
2025 年 7 月入住 1 晚
2/10 糟糕
Janie
团体旅客
2025 年 7 月 28 日
不满意:清洁度、服务设施、住宿条件和设施
Walked through the front door and saw throw up on the floor. Noises crowds in lobby. Spots and trash and the rugs throughout the hotel. Ordered grub hub for food and went to the sunroom the eat their were flies all over my food. Trash not emptied.
Janie
2025 年 7 月入住 3 晚
6/10 一般
Ashleigh
2025 年 7 月 28 日
满意:清洁度
I am very dissatisfied with their lack of accessibility for a person who is disabled with impaired mobility . The booking description of the room read Accessible- However, the room I was booked into was the furthest from the front desk AND had stairs in the room plus the bathroom did not have a walk/roll in shower. The description of this room needs to be changed. I would definitely not recommend this hotel to anyone who is movility impared.
Ashleigh
2025 年 7 月入住 2 晚
8/10 还可以
Dario
2025 年 7 月 28 日
满意:清洁度
It's okay
Dario
2025 年 7 月入住 2 晚
4/10 很差
Garyce
与家人及幼儿出行
2025 年 7 月 28 日
满意:服务设施
不满意:清洁度、员工和服务、住宿条件和设施
I was very disappointed because I originally booked a room with 2 beds and a pullout. I arrived at 1:30am. Check in and I Get to the room and the pullout wasn't there. I go downstairs to speak to the staff and the gentleman told me he was going to write my room number down and I will have it in my room later in the day. I go about my business. I return later in the evening to no roll-out bed. I call the front desk and they told me they didn't have any available. Now I'm furious. Then my son found another kids shorts between the headboard.