「The place was clean, rooms looked as they were updated recently, bathrooms looked like they were renovated recently. Counter staff helped me get connected to Internet and were friendly.」
「VERY, VERY upset with both Expedia and My Place Hotel. Reserved the handicap room, got confirmation of success and was told this was not booked on checkin. So, I have 2 parents (88 & 89) with walkers afraid of elevators and I have to take them to the 3rd floor. Could not even get a ground floor room. Will never come back here again. NO effort was even taken to do anything different.
And now we find a 2 inch blood stain on the carpet in our room 3 different spots. If this was not a...
「We were not too happy about this hotel. The rooms are very outdated. The furniture was old and needed a good cleaning. There was that divider in the middle of the room with ONE chair to sit at. The television had a blue tint so you could not tell what any colors should be. The ice machine in the hallway was broken. We went out for the day and left the Do Not Disturb on the door only to come back to the room to the refrigerator being turned off and we had perishable food in it. We noticed...
「Second bed in room didn't have a mattress, very uncomfortable.
Booked room for 2 adults and 2 kids. They charged us for two adult breakfasts?
Staff was very unfriendly, manager/owner never showed me the courtesy of calling me as requested.」
「Nice, clean property. Not luxurious but very comfortable. Decent free breakfast and the staff is very friendly and accommodating. I’ve stayed at this property 5 times while visiting family in the area and always have a good experience.」
「Fire alarm went off around midnight and as people were exiting building the staff person sat behind desk. You had a hard time even seeing him back there. Never came outside the whole time fire dept was there. We had no guidance on what was happening or even where to stand or go. Ladder truck went up to roof so we know there must have been a reason. Everyone was wondering after trucks left where staff was. No staff in lobby at all. Again no guidance at all that it was ok to come back in. We did...