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Caramell Premium Resort

4.0 star property
Travelers find their ideal balance of relaxation and adventure surrounded by gardens, enjoying hot stone massages or exploring nearby hiking trails.

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Caramell Premium Resort sits near excellent hiking trails and bike paths. Guests start their day with breakfast before relaxing at ZEN SPA or swimming in the indoor pool. The property caters to families with yoga classes, a bowling alley, and high-speed WiFi throughout.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Double Room

Minibar, in-room safe, desk, soundproofing

Standard Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Detached private bathroom
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Premium Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2016
Bathrobes
Detached private bathroom
Hairdryer
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Plus

Minibar, in-room safe, desk, soundproofing

Premium Plus

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2016
Detached private bathroom
Deep-soaking bath
Hairdryer
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard connecting Family room

Minibar, in-room safe, desk, soundproofing

Standard connecting Family room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
2 bedrooms
2 bathrooms
  • 603 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium connecting Family room

Minibar, in-room safe, desk, soundproofing

Premium connecting Family room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2016
Separate bedroom
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, 1 Bedroom

Living room

Standard Suite, 1 Bedroom

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Detached private bathroom
Deep-soaking bath
Hairdryer
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite, 1 Bedroom

Minibar, in-room safe, desk, soundproofing

Premium Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2016
Separate bedroom
Detached private bathroom
Deep-soaking bath
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2017
Separate bedroom
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for VIP Suite

Minibar, in-room safe, desk, soundproofing

VIP Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
LCD TV
Renovated in 2016
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom

Minibar, in-room safe, desk, soundproofing

Presidential Suite, 1 Bedroom

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
LCD TV
Renovated in 2016
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Minibar, in-room safe, desk, soundproofing

Deluxe Suite

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
2 bedrooms
Private bathroom
Deep-soaking bath
Hairdryer
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
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About the area

Buk is home to Caramell Premium Resort. National Park Neusiedlersee-Seewinkel and Buk Football Field reflect the area's natural beauty and area attractions include Kristalytorony Kalandpark Bukfurdo and Bukfurdo Health and Adventure Centre. Travelling with kids? Consider Sonnetherme and Sarvar Arboretum. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Buk travel guide
Map
Európa Út 18, Buk, 9740

What's nearby

  • Kristalytorony Kalandpark Bukfurdo
    2 min walk - 0.2 km
  • Bukfurdo Health and Adventure Centre
    14 min walk - 1.3 km
  • Buk Football Field
    4 min drive - 1.8 km
  • Familypark
    53 min drive - 76.4 km
  • Seebühne Mörbisch am See
    59 min drive - 71.7 km

Getting around

  • Bük Station
    7 min drive
  • Budapest (BUD-Ferenc Liszt Intl.)
    165 min drive

Restaurants

  • Giovanni Pizza
    3 min drive
  • Vadásztanya Vendéglő
    4 min drive
  • Hordó Étterem
    2 min drive
  • Byk-Kebab&Pizza
    20 min walk
  • Kes Pub
    10 min walk

About this property

Caramell Premium Resort

Upscale family-friendly hotel
Consider a stay at Caramell Premium Resort and take advantage of free breakfast, a bowling alley and a terrace. Indulge in a body scrub, a Swedish massage and a manicure/pedicure at Zen Spa, the on-site spa. Yoga classes are offered at the gym; other things to do include hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An indoor pool and a children's pool
  • Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A front desk safe, tour/ticket information and concierge services
  • Massage treatment rooms, 6 meeting rooms and a computer station
Room features
All 142 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Free toiletries and hairdryers
  • Microwaves, daily housekeeping and desks

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  • Spa
  • All-inclusive
  • Free Wi-Fi
8.4 out of 10, Very good, 37 reviews
The price is HK$1,958
HK$2,136 total
includes taxes & fees
8 Mar - 9 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (HUF 2,000 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Bowling alley
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Bowling alley
  • Children's pool
  • Free children's club
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,535 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of HUF 8000 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 20 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HUF 17900.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: HUF 800.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: HUF 2000 per night
  • Pet fee: HUF 8000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: HUF 17900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number SZ19000048

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 4 stars.

Property is also known as

Hotel Caramell Buk
Caramell Premium Resort Superior Buk
Caramell Buk
Caramell Premium Superior Buk
Caramell Premium Superior
Caramell Premium Resort Buk
Caramell Premium Resort Hotel
Caramell Premium Resort Hotel Buk
Caramell Premium Resort **** Superior

Frequently asked questions

Does Caramell Premium Resort have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM to 6:00 PM.

Is Caramell Premium Resort pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of HUF 8000 per pet, per night. Service animals are exempt from fees.

How much is parking at Caramell Premium Resort?

Self-parking is available for HUF 2000 per night.

What time is check-in at Caramell Premium Resort?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Caramell Premium Resort?

Checkout is at 10 AM.

Does Caramell Premium Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Caramell Premium Resort located?

This family-friendly Buk hotel is within 1 mi (2 km) of Kristalytorony Kalandpark Bukfurdo, Bukfurdo Health and Adventure Centre and Buk Football Field. Szapary Castle is 2 mi (3.2 km) away.

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Reviews

Caramell Premium Resort Reviews

8.0

Very good

8.2

Cleanliness

6.6

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 17 out of 54 reviews
Rating 8 - Good. 23 out of 54 reviews
Rating 6 - Okay. 10 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

Reviews

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super essen,freundliches Personal ,sehr zufrieden
Stayed 2 nights in Dec 2025

8/10 Good

Alfred

Liked: Cleanliness
Nett. Gut. Essen wiederholt sich
Stayed 3 nights in Sep 2024

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem ein gelungener Aufenthalt. Das Hotel und die Wellnessbereiche sind sehr schön. Wir hatten drei Massagen gebucht: Preis-Leistung einfach super. Das Zimmer (Premium-Suite) sehr geräumig und sauber. Für mich persönlich sind die Matratzen zu hart. Die Speisenauswahl zum Frühstück und Abendessen ist sehr reichlich und es ist für jeden Geschmack was dabei. Die Speisen am Abendbuffet dürften heißer sein - diese waren oft lauwarm. Die Getränke sind extra zu zahlen, was auch völlig in Ordnung ist - was uns jedoch gestört hat, ist die Tatsache, dass eine Servicegebühr draufgeschlagen wurde. Über Trinkgeld würden wir gerne selber entscheiden.
Stayed 4 nights in May 2024

6/10 Okay

Peter

Disliked: Staff & service

Étterem és welness

A konyha nem tüntette fel pontosan az allergéneket, kifejezetten a Gluténra gondolok. A wellnesbe nem lehet cserélni a törölközőt sem a köpenyt, hiába vizes, csak 3 nap elteltével. “ szárítsuk meg a szobába “ mondták.
Stayed 2 nights in Jan 2024

8/10 Good

Renate

Liked: Cleanliness
Disliked: Staff & service
Das Essen war super, die beiden Poolbereiche waren auch super. Zimmer war ok, Bett leider unbequem, reichte aber für 2 Übernachtungen, Badezimmer war etwas in die Jahre gekommen. Duschtücher im Badezimmer fehlten, wurden aber auf unsere Bitte nachgeliefert. Gestört hat uns, dass man Bademantel und Badetuch nicht austauschen darf. Wir fragten bereits am 1. Tag danach, wurden leider abgelehnt. Über Nacht war noch immer alles nass, somit mussten wir am 2. Tag sehr betteln, um einen trockenen Bademantel und ein Badetuch zu bekommen. Das sollte in einem 4 Sterne Haus selbstverständlich sein. Leider gab es im Wellnessbereich auch keine Aufhänge-Möglichkeiten für Badesachen und Badetücher, keine Haken, somit waren auch fast alle Liegen belegt. Im Bereich ab 16 Jahren war im WC das Licht ausgebrannt, außerdem befanden sich dort sehr viele Kinder. Es war kein Bademeister in Sicht. Frühstück und Abendessen war spitze, leckere Speisen und große Auswahl. 2 junge Kellnerinnen waren etwas genervt, aber ansonsten war es super. Ich würde dem Hotel 3 Sterne geben. Hotel wäre schön, aber der Service von einem 4 Sterne Hotel fehlt leider.
Stayed 2 nights in Oct 2023

8/10 Good

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Literie hors d'âge. Douche pas top et éclairage moyen.
Stayed 3 nights in Jun 2023

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thermalurlaub in Ungarn

Super Küche, tolles Spa, sehr freundliches mehrsprachiges Personal
Stayed 3 nights in Aug 2022

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Zuvorkommendes Personal Standardzimmer OK für eine Nacht-für längeren Aufenthalt Premiumzimmer empfohlen (Sauberkeit)
Stayed 7 nights in Mar 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Algemein war Alles in Ordnung was zu bemängeln gibt ist das das Zimmer zu kalt war, es gabt für das Bad nur ein Handtuch, die Bademäntel waren teilweise zerrissen, die Liegen der Ruheräume waren Brett hart keine Auflagen
Stayed 2 nights in Oct 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skvělé jídlo a prázdné sauny

Skvělé jídlo - měli jsme polopenzi, snídaně i večeře byly luxusní. Sauny jsou menší, přesto nebyly moc obsazené, měli jsme soukromí. Pobyt určitě doporučuji. Milé prostředí, ochotný personál.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Overall very nice, good food, nice room, very nice pool area. Later on the hotel got crowded and there was a strange odor in the adult pool area, but otherwise everything was great.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Leider gibt es zu 4*plus in Ungarn im Vergleich zu Österreich sehr große Unterschiede......
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, leider ist das Hotel unterbesetzt, uns hat das Personal schon leid getan, wir waren 4 Tage im Hotel und unser Barkeeper war täglich von 10 bis 23 Uhr da
Stayed 3 nights in Aug 2019

10/10 Excellent

Markéta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
S tímto hotelem jsme velmi spokojeni, byli jsme zde opakovaně a další pobyt zde opět plánujeme.
Stayed 5 nights in Jun 2019

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Resort with good spa Nice rooms But is boring small village
Stayed 1 night in Jun 2019

8/10 Good

Cornelia

Liked: Cleanliness, property conditions & facilities, room comfort

Teures Hotel

Wir haben 6 Tage im Hotel verbracht. In unserem Preis war Halbpension inklusive. Die Getränke sind der absolute Abriss. Es werden noch 27% Trinkgeld drauf geschlagen. Die Bedienung war auch nicht freundlich. Ich reise sehr viel. Ich bin mir etwas anderes gewöhnt. Es wird geworben mit Fitnessraum. Der ist allerdings sehr klein. Ein Laufband: und das steht so schlecht, man hat gleich die Eingangstüre im Rücken hat. Das könnte man wirklich verbessern. Die Zimmer waren gut. Jedoch die Reinigung solala. Das wlan war super. Ich weiss halt nicht wie in Ungarn sonst so die Hotels sind. Ich war das erste Mal in Ungarn.
Stayed 6 nights in Mar 2019

8/10 Good

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel und Service waren gut. Leider waren während unseres Aufenthaltes das Dampfbad und die Infrarot Sauna außer Betrieb. Das trübte ein wenig die Stimmung. Frühstück und Abendbrot waren gut.Leider waren Abends die Speisen nicht immer warm.
Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Der Aufenthalt war im großen und ganzen nett, nur was man wirklich anbringen muss ist der Wellnessbereich, im Silent Spa bröckelt die Decken Fassade, die ganzen Mauern sind feucht, die Wand wo die liegen stehen macht sich der Schimmel breit! Der andere Spa Bereich ist da etwas besser, hier zeichnet sich das Personal an der Bar aus, sind mit 5 Tischen mehr als überfordert, lange Wartezeiten auf zwei Toast‘s und zwei Getränke! Der Saunabereich ist sehr groß, es gibt wirklich jegliche Auswahl an Saunas! Nur haben sie es in diesem Bereich nicht so mit der Sauberkeit, da müsste jemand abgestellt sein, der sich permanent darum kümmert! Wenn man den Österreichischen Wellness Standard gewohnt sollte man dieses Hotel auslassen! Jedoch wenn man sagt ich möchte einfach günstig Wellnessen dann ist man da genau richtig!
Stayed 2 nights in Jan 2019

8/10 Good

A

Liked: Cleanliness, staff & service, room comfort
A comfortable stay, slow but efficient room cleaning service, above average food, we will come again.
Stayed 4 nights in Dec 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wellnessurlaub

Sehr schönes Hotel mit österreichischen Standard. Das Buffet morgens und abends war sehr gut und die Auswahl war sehr groß. Abends gab es immer eine Liveband zum Abendessen. Am letzten Abend war leider der Musiker so laut dass wir nach kurzem Speisen wieder geflüchtet sind. Der Wellnessbereich ist für ein Hotel auch in Ordnung. Das Zimmer haben wir zu unserer vollsten Zufriedenheit bezogen, die Reinigung während des Aufenthaltes war jedoch nur sehr oberflächlich.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected much more from this hotel. It was a poor wellness area.
Stayed 3 nights in Nov 2018

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Spa - Wochenende!

Wir waren mit unserem sauberen Zimmer sehr zufrieden! Auch die Spa-Anlage war sehr gepflegt. Ein tolles Abendbuffet mit ansprechender Weinkarte hat unsere Reise abgerundet und das Frühstücksbuffet war sehr umfangreich und äußerst zufriedenstellend.
Stayed 1 night in Oct 2018

10/10 Excellent

bilal

Alles bestens
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Once it was ok, but no return..

Too small balcony, hugely overpriced beverages, shower sink was not stabil, food was ok, but nothing extraordinary, lot more international tv chanels than nationals, all around Buddha statues. As if you were not in Hungary.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes Hotel mit ausreichend Wellnessangebot

Zu kurz um viel zu erzählen, waren nur für eine Nacht dort, war aber alles super
Stayed 1 night in Jul 2018