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“I liked the offer for children and the cultural offer”

“We were in Kakamega for work and during the weekend we moved to Rondo. This is a lovely and peaceful place, with an enchanting park were it is possible to see monkeys and listen to the songs of a variety of birds. We appreciated a lot the meals (I've asked for vegetarian meals and they was excellent) and the tea with a delicious piece of cake in the afternoons, taken directly to our small but beautiful cottage, despite the rain.”

“At one point I became very sick and the staff checked on me every few hours until I felt better. This was above and beyond my scope of expectations. The only downside to our stay was lack of reliability with the Wi-Fi in our rooms. Otherwise, we had no complaints.”

“I’ve stayed at Sheywe at least ten times with teams I have brought with me. But will not be going back. This last time proved to be the final straw. Toilets that were dirty and did not flush, cold water showers, food (chicken)!that was undercooked, making a team member sick. I love the staff and am friends with them, but I cannot risk our health. ”

“Freundliche Personal, ging auf der wünsche des Kunden ein. Am anfang wurde innerhalb des zeitrahmens für das Frühstück das Essen oder das Geschirr weg geräumt ohne Rücksprache mit dem Gast. Beim check out haben wir einen Drama erlebt.... Es würde behauptet das noch kenerlei Zahlung geleistet wurde.... Aufgrund dieser behauptung, müßte ich selbst nachweisen das die Rechnung von hotel. Com quasi expandia eingegangen ist bei COUNTY Comfort Hotel.... Das Personal ist wenn man gefragt hat……

“Det første som skjedde når vi kom dit var at resepsjonen prøvde å lure oss. Først påstod de at de ikke hadde en booking fra hotels.com og at vi måtte betale på nytt. Ettwr mye masing og fremvisning av resepsjon kom neste løgn om at de ikke hadde mottatt betaling fra hotels.com. Etter jeg ringte hotels.com sin kundesørvis kom etterhvert «sannheten» frem, de var ikke fornøyd med summen rommet var booket på og ville ha mer betalt. Vi fikk etterhvert bo der på bookingen vi hadde. Hotellet er……

“Excellent service and good food.”

“Hellenis Guest House is well managed. The staff is courteous and helpful. I would return again. Good value.”