汉堡动物园

Good location, nice staff, good service.Room is nice and clean. But used room card and a old city map were find in wardrobe.

The staff was extremely helpful from the minute I checked in( I checked in at 9am but they still gave me a room as they knew I have a 13 hours flight and nn need for me to wait till 3 pm, very considerate). The restaurant and cafe they recommended are excellent and very patient to explain me the direction. The only little thing is the bathroom floor, there was a dirty, sticky finger prints on the floor. Didint know why they were there and it’s too obvious that they shouldn’t have missed it.

員工很友善 房間又大又乾淨 有電梯 對飯店走廊的隔音好 但窗戶的隔音稍差半夜聽到窗戶樓下路人講話聲音 稍微欠佳的是入住的時候 櫃檯沒有人 只留了一張幾分鐘後回來的牌子 本來以為等一下就好但等了很久都沒人回來 如果這樣應該ㄧ開始就要請客人打電話給櫃檯人員 以及房間的門是用類似木框配紙片窗，木框品質不佳一直掉下來 且釘子都外露 有安全疑慮 不過整體來說還是不錯的住宿