WiFi、床单

关于北德州果冻石公园的点评

3 out of 5
北德州果冻石公园
2301 S Burleson Blvd, Burleson, TX

点评

9.0

非常棒

10 分 - 超赞。63 条好评,共有 96 条点评" "
8 分 - 还可以。22 条好评,共有 96 条点评" "
6 分 - 一般。6 条好评,共有 96 条点评" "
4 分 - 很差。3 条好评,共有 96 条点评" "
2 分 - 糟糕。2 条好评,共有 96 条点评" "

9.4/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

9.0/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Joyce

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚

10/10 超赞

Felix

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Better than expected
I was aware the resort was kind of "rustic" in the sense of a natural park/water park - cabin, but to our surprise, it exceeded our expectation, our room was ample, clean and great. The staff was uber-kind and attentive to our needs, we were provided an informative package with all the activities and amenities they offer, I wish I had more time than just the weekend to explore the area; we all had fun. This is a family resort so expect pets and kids around.
2023 年 9 月入住 2 晚
Management 于 2023年09月24日 的回复
Thank you so very much for your wonderful review. We are constantly striving to make things better and it's great to hear that we are doing a good job. We hope you will come back to see us soon.

8/10 还可以

Jun Kyung

满意:清洁度
2023 年 8 月入住 2 晚
Management 于 2023年08月10日 的回复
Thank you so much for the good review! We are happy that you enjoyed your stay. Please come and see us again soon!

2/10 糟糕

Debra

与家人及幼儿出行
不满意:住宿条件和设施,员工和服务
A/C did not work facility said they would have a/c guy come out, they never showed. Fouton/couch was junk with springs sticking out everywhere. No place to sit. Screen on screened in porch had holes everywhere so didn’t work to keep bugs out.
2023 年 7 月入住 4 晚
Jorge P 于 2023年08月23日 的回复
Thank you for your feedback and please know that we are working on the issues that you encounter during your stay. I have shared you review with our each proper departments to take of the issues at hand. Please accept our apologies for your inconvenience that you encountered during your stay.

10/10 超赞

Marvel

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My stay at Jellystone Park
This was a very comforting visit. Everyone was friendly and helpful. The atmosphere was welcoming and the room was awesome. The only downside is The reception for the TV and cellphones wasn't the best. But overall it was an awesome visit!
2023 年 7 月入住 2 晚
Management 于 2023年07月19日 的回复
Thank you so much for the good review. We hope you will come to visit us again in the future!

10/10 超赞

Jaime

与家人出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
really good
2023 年 6 月入住 2 晚
Management 于 2023年07月3日 的回复
Thank you so very much for the wonderful review. We hope you will come and stay with again soon.

10/10 超赞

Christine

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Family girls trip
I'm so happy this popped up on my search, we've always wanted to stay and never had. My family last min said they would come early so I needed more room. It was just the ladies of the family so the open space of the premium 2 queens with bunks worked perfectly! We had room to have meals, visit, play cards, sleep... We went for walks safely, were close to needed stores etc. If we were to have other family with us, we would opt for the bigger cabin with separate rooms but this was ideal for what we wanted! We were also connected (like a duplex) to a family who allowed their kids to scream & cry non stop. Thankfully they were only there 2 nights, it was not enjoyable but another reason we would choose a larger one next time. The staff are all unbelievably amazing here, I couldn't believe how fabulous everyone treated us. We were even given a tour for our next family gathering. Definitely a place we all want to go back to!
2022 年 10 月入住 6 晚

8/10 还可以

Samantha

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 3 月入住 3 晚

8/10 还可以

karen

满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our cabin because it had a porch and chairs. We didn't like being against the road, tons of traffic noise.
2021 年 10 月入住 5 晚

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Even better than expected!
Even better than expected! I booked a rustic cabin online and when we arrived found that it was too close to the highway for us to rest well, so we decided to upgrade to a premium cabin much further away from the highway. We were luckily able to upgrade through the resort because hotels.com couldn’t be more unhelpful and unprofessional. Both women in the office were so helpful, kind, and professional! And the premium cabin was much larger and nicer than expected!
2021 年 10 月入住 1 晚
Reservation 于 2021年10月13日 的回复
I am glad to hear everything worked out for you both and that your stay with us was a great experience. We look forward to you both returning for more fun. Thank You Reservation

10/10 超赞

Donnie

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Professional and enjoyable
Very well organized and professional. This place is great for kids! I plan to bring my grandchildren in the future! Cabins have very low ceilings for someone like me that is 6'4", but it wasn't a problem. Great place!
2021 年 9 月入住 2 晚
Kimberly 于 2021年09月23日 的回复
Good afternoon Donnie, We appreciate your feedback and hope to see you and your grandkids real soon. Thanks for choosing NTX Jellystone. Have a great day !!

10/10 超赞

Katya

2021 年 9 月入住 3 晚

8/10 还可以

Claressa

与家人出行, 团体旅客, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 1 晚

10/10 超赞

Janna

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jellystone in Burleson is really a destination in and of itself!! Bring the family, grandchildren…and stay For a couple of days- you will be happy you did!
2021 年 8 月入住 2 晚
Reservations 于 2021年08月31日 的回复
Thank you for 5 out of 5 stars. We are so happy you enjoyed your stay and hope you will come to visit us again many times in the future!

10/10 超赞

Brian

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 2 晚
Reservations 于 2021年08月10日 的回复
Brian, Thank you for the 10 out of 10 rating. Please come back and see us again real soon!

4/10 很差

真实旅客

与家人及幼儿出行
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
The staff was of no help and couldn't answer any questions. It was like pulling teeth to find out anything. We got into the park around 1:30pm. When we pulled up to the check in station, we stayed there for 5 minutes while the staff was inside, no one came to check us in so we pulled into the main store, who sent us back to the ranger station, after we finally got checked in they told us where the bunk was gave us a map and sent us on the way. We pulled into our area started to unpack and realized we were not given a key card. So back to the ranger station, then they finally told us we could not receive a key till 4! The whole trip was like this, never any clear direction.... We normally love going to Jellystone parks and regularly go to the one in Tyler TX. That's why we tried this one even though it was a 3 hour ride, never again.
2021 年 8 月入住 2 晚
Reservations 于 2021年08月6日 的回复
We are very sorry for all of the problems you encountered during your visit to us and will work with the employees in those areas to improve our Customer Service. Your review has posted as anonymous, so we do not have any way to contact you. We hope you will give us a chance in the future to provide you a good experience.

8/10 还可以

Kimberly

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 7 月入住 2 晚
Reservations 于 2021年07月27日 的回复
We are sorry you could not give us 10 out of 10. Please give us a chance in the future to improve our score. Have A Great Day!

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall it was great
2021 年 7 月入住 1 晚
Reservations 于 2021年07月26日 的回复
Thank you for letting us know how we did during your stay! We hope to see you again in the future!

10/10 超赞

真实旅客

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Much activities with much acreage amd plenty to do!!
2021 年 7 月入住 3 晚
Reservations 于 2021年07月7日 的回复
We are so happy that you enjoyed our Park. Please come back to see us soon!

4/10 很差

真实旅客

与家人出行, 团体旅客
满意:住宿条件和设施,服务设施
不满意:员工和服务,清洁度
2021 年 6 月入住 2 晚
Reservations 于 2021年07月7日 的回复
We are very sorry that you could not give us a 5 out of 5. Please consider giving us another chance in the future.

8/10 还可以

真实旅客

2021 年 5 月入住 2 晚
Reservations 于 2021年07月7日 的回复
We are very sorry you could not give us a 5 out of 5. Please consider giving us another chance.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a great experience with Rustic Creek Ranch!! Cabin was exactly how explained on the picture! I had the cabin from 23rd-26th stormed 2 of the 3days but it was cozy, and serene. Thank you definitely will be back
2021 年 5 月入住 3 晚
Reservations 于 2021年07月7日 的回复
We are very pleased that you had a wonderful stay at our Park. Please come and see us again in the future!

6/10 一般

真实旅客

满意:清洁度
I liked the rustic feel, but it was too close to the freeway.
2021 年 4 月入住 2 晚
Reservations 于 2021年05月19日 的回复
We are glad you enjoyed the feel of our Park. Depending on which type of cabin you rented it is possible to rent one farther from the freeway. We hope you will give us another chance in the future. Have A Great Day!

10/10 超赞

Jordan

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This place was awesome, budget friendly, clean, and the room was way nicer than the Hilton hotel or Lux hotel we stayed in the prior days
2021 年 4 月入住 1 晚
Reservations 于 2021年05月19日 的回复
Thank you so much for the Great Review. Please come back and see us soon.

10/10 超赞

Robert

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cabins and Yogi and Boo Boo, Oh My!
Rustic Ranch Resort is located next to North Texas Jellystone Park. This resort was fantastic! We had a very comfortable cabin. All the staff we met was friendly, courteous and helpful. There is a small store and food options onsite. NTJP is a family oriented Yogi Bear themed RV park located next to this resort. It’s convenient to I-35 and only 20 miles from downtown Fort Worth and the Stockyards and 25 miles from Dallas. It’s worth the drive if you’re planning a trip to the area. Even though we didn’t get to stay as long as we liked. We’re going back - soon.
2021 年 4 月入住 2 晚
Reservations 于 2021年05月19日 的回复
Thank you for the Fantastic Review! We hope you will come back to see us soon!

10/10 超赞

Bobby

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was amazing so much fun stuff to do with the kidds
2021 年 3 月入住 1 晚
Reservations 于 2021年05月19日 的回复
Thank you so much for the Wonderful Review. We hope you will come back to see us soon!

10/10 超赞

Crystal

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 3 月入住 3 晚
Reservations 于 2021年05月19日 的回复
Thank you so much for the Good Review! We hope you will come back and see us soon!

10/10 超赞

真实旅客

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked renting the golf carts to cruise around in. They made t really convenient. I didnt like that the pool wasnt heated when I was told they would be.
2021 年 3 月入住 2 晚
Reservations 于 2021年03月16日 的回复
We are glad you enjoyed your stay!

10/10 超赞

Dominique

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Very comfortable and clean. Didn’t disappoint. Great family fun!
2021 年 3 月入住 2 晚
Reservations 于 2021年03月16日 的回复
We are so glad you enjoyed your stay!

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
This was during the snow/ice storm Texas was getting and with a lot of people out of power. We booked for 2 days and when we pulled into the parking lot, they came out to let us know up front that they had rolling black outs about every 45 minutes. The people were so friendly and accommodating and did their best to get us a cabin with electricity, heat and water. Definitely will return again in better weather to take advantage of everything there is to do there.
2021 年 2 月入住 2 晚
Reservations Manager 于 2021年03月2日 的回复
Hello Anonymous, Thank you for the kind words, our staff appreciates you saying they are doing a great job, and so do I. We are happy that we could be there for you and your family. We look forward to making more memories with you all in the future. Magda Wilcox

10/10 超赞

Megan

团体旅客
满意:客房舒适度,清洁度
2020 年 9 月入住 1 晚

10/10 超赞

Jeff,Haltom City, TX

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Great for all ages. Super clean, really nice. Great amenities as well.
2020 年 9 月入住 2 晚

10/10 超赞

Kitrina

与家人出行
满意:客房舒适度,清洁度
Great family getaway!
The rustic branch was so much more than expected. It truly is fun for any age and there is so much to do that that comes with the price of the cabins. This makes this very affordable. I intend to go back again. It was clean, the beds were comfortable, and the staff was exceptional
2020 年 8 月入住 2 晚

10/10 超赞

Ashley

与家人出行
满意:客房舒适度,清洁度
2020 年 7 月入住 1 晚
Pattie 于 2020年07月14日 的回复
Thank you so much for your good review! We hope to see you again soon!

10/10 超赞

Teresa,Bedford

与家人出行
满意:服务设施,清洁度
I liked everything but coulc not find a working ice machine
2020 年 2 月入住 1 晚
Reservations 于 2020年02月28日 的回复
Hi Teresa, I am so sorry but we do have ice for purchase in our Store. We hope you will come back to see us soon!

8/10 还可以

gary

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rustic creek ranch
Cabins were very nice and roomy. Heater an ac units are loud when they come on but overall a peaceful stay
2020 年 2 月入住 2 晚
Management 于 2020年02月23日 的回复
Thank you for coming and staying at our Park. Please consider us in the future.

8/10 还可以

真实旅客

与家人出行
满意:服务设施,清洁度
Overall my stay at this property was more than pleasing. The staff at the resort were more than welcoming and very helpful when checking out. I definitely recommend staying at this resort because the cabin was clean, well put together, and the experience as a whole was very positive.
2020 年 2 月入住 1 晚
Staff 于 2020年02月15日 的回复
Thank you for staying with us! We appreciate your feedback! Come back and see us soon!

8/10 还可以

真实旅客

满意:住宿条件和设施,清洁度
Cabins where beautiful and highly recommended this property
2019 年 10 月入住 1 晚
Reservations North Texas Jellystone 于 2019年11月3日 的回复
Thank you so much for your kind words. We hope you come back to visit us soon.

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the resort feel instead of regular hotel room
2019 年 10 月入住 1 晚
Yogi 于 2019年10月16日 的回复
Thank you so much! Please come back and see us soon.

8/10 还可以

Shayne

2019 年 9 月入住 2 晚

8/10 还可以

Kristin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 4 晚
Yogi 于 2019年10月16日 的回复
Thank you for coming to see us. Please consider coming again soon!

6/10 一般

Adrian

2019 年 8 月入住 1 晚

6/10 一般

真实旅客

与家人及幼儿出行
不满意:服务设施,员工和服务
The property needs some updates and some tender loving care. One of the pools you couldn't use. It looked like it was working, but when I asked they said they were waiting for the inspectors to come. The only other pool, the hot tub was broken. It was 100 degrees and there was only one pool. The room was the nicest thing. I was pleasantly surprised after seeing the filthy bath houses. The room needed things done though. The bathroom floor was higher than the bedroom quarters. I tripped on it several times. It could be a nice place. I think it caters to campers more than anything else. You would ask people that work there a question and most of the times they would say I don't know.
2019 年 8 月入住 1 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jellystone Park
This is a Jellystone Park.
2019 年 6 月入住 1 晚
Ryan Vallejo 于 2019年06月4日 的回复
Yes ma'am we are a Jellystone Park

10/10 超赞

Michelle

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fun short stay
Had a great time even though we did not stay long. The children already want us to make a trip back to enjoy more.
2019 年 5 月入住 1 晚
Ryan Vallejo 于 2019年05月28日 的回复
Thank you very much for taking the time to post a review, we really appreciate it and really enjoy hearing about your stay. Hope to see you again soon.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 5 月入住 1 晚
Ryan Vallejo 于 2019年05月28日 的回复
Thank you for your review, we value your input.

8/10 还可以

真实旅客

2019 年 5 月入住 1 晚
Ryan Vallejo 于 2019年05月28日 的回复
Thank you for your response.

8/10 还可以

Leslie

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 2 晚
Ryan Vallejo 于 2019年05月28日 的回复
We value your response

10/10 超赞

Tasha

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 1 晚
Magda 于 2019年02月18日 的回复
Tasha, We are so excited to see your Great Review of our property. We look forward to seeing you again in the future! Have A Great Day!

10/10 超赞

Charles

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I'll be back
Our stay was nothing short of amazing. Very clean room and the prices are on point!
2019 年 2 月入住 1 晚
Magda 于 2019年02月18日 的回复
Charles, It is very gratifying to read your Great Review! We strive hard to make every customer's stay a wonderful experience. We look forward to seeing you again in the not too distant future. Have A Great Day!