家庭三人房, 无烟房, 庭院景观 | 庭院景观

关于哥古萨汽车旅馆的点评

2 out of 5
哥古萨汽车旅馆
370 W. Rio Vista Ave, Burlington, WA

点评

6.8
10 分 - 超赞。73 条好评,共有 329 条点评" "
8 分 - 还可以。95 条好评,共有 329 条点评" "
6 分 - 一般。70 条好评,共有 329 条点评" "
4 分 - 很差。46 条好评,共有 329 条点评" "
2 分 - 糟糕。45 条好评,共有 329 条点评" "

7.0/10

清洁度

7.6/10

员工和服务

7.2/10

服务设施

6.4/10

住宿条件和设施

7.0/10

环保

点评

8/10 还可以

Orlando

满意:清洁度、员工和服务、服务设施、住宿条件和设施
A little old but well maintained . Price is ok as nd very convenient for a short walk to the food store and pharmacies.
2024 年 5 月入住 1 晚
Therese Lundvall, General Manager 于 2024年05月13日 的回复
Dear Orlando,We appreciate that you took the time to leave us a review regarding your recent stay with us. You have been very forthright in your assessment, and we celebrate our 62nd Anniversary in June! We hope that we will be your choice for lodging the next time you are in Burlington.

10/10 超赞

Ana

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Front desk is very courteous.
2024 年 4 月入住 1 晚
Therese GM 于 2024年04月23日 的回复
Dear Ana,Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in Burlington.Safe Travels!

6/10 一般

Laiken

满意:员工和服务
不满意:住宿条件和设施
2024 年 4 月入住 1 晚
Therese GM 于 2024年04月19日 的回复
Dear Laiken,Thank you for leaving a rating.

4/10 很差

Rebecca

满意:员工和服务
不满意:清洁度
2024 年 4 月入住 1 晚
Therese GM 于 2024年04月19日 的回复
Dear Rebecca,Thank you for leaving a rating.

10/10 超赞

MARK

满意:员工和服务,清洁度
2023 年 11 月入住 7 晚
Therese Lundvall, General Manager 于 2024年02月6日 的回复
Dear Mark,We are delighted to receive a 5-star rating from you! We hope to have you as our guest again, the next time you are coming to Burlington, WA.

8/10 还可以

Amy

带宠物出行
满意:清洁度、员工和服务、住宿条件和设施
I stayed here for about a week in the room that accommodates pets. The room was not updated at all but it was cozy and had all of the amenities that I needed. I do feel that the room may have fleas. We come from colorado where we don't have fleas so I knew it wasn't my pet but it was clear there were. I think that rooms for pets should not have carpet. Especially in states that are known to have fleas. I love the in room coffee. There was no mention of the train, so it was a surprise when it went by. Startled all of us. Maybe the charge was a little high for the fact the you may be awakened by a train every night.
2023 年 10 月入住 5 晚
Therese GM 于 2023年11月4日 的回复
Dear Amy,We appreciate your review and that you took the time to let us know of your recent experience. Although we found no evidence of fleas in the room, we took care to have it treated, as our guests' comfort (2 and 4 legged!) is paramount to us.

10/10 超赞

Arthur

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Therese GM 于 2023年09月29日 的回复
Dear Arthur,We appreciate your rating! It delights us to know that we provided a great stay for you.Thank you for taking the time to let us know.

6/10 一般

Abel

商务旅客
👍
2023 年 9 月入住 1 晚
Therese GM 于 2023年09月28日 的回复
Dear Abel,Thanks for the thumbs up! We enjoy hearing that we provided a positive stay for you.

8/10 还可以

Tmima

团体旅客
满意:员工和服务,清洁度
The room smelled like smoke and the curtain rod was not connected to the wall so it kept falling down. The room was clean and the receptionist was very nice.
2023 年 9 月入住 1 晚
Therese GM 于 2023年09月28日 的回复
Dear Timima,Thank you for letting us know the positive things about your stay, and where we can focus on improving. Our goal is to provide a great value during guest visits, so we do hope you will give us another opportunity!

4/10 很差

Nathan

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very run down, not worth the price at all. There was what appeared to be fecal matter on the wall in the bathroom...
2023 年 9 月入住 1 晚
Therese GM 于 2023年09月28日 的回复
Dear Nathan,Thank you for letting us know of your recent visit with us. I apologize that your stay was not as good as it should have been. We take all our guest comments to heart, whether we find the conditions mentioned or not.

4/10 很差

Nathan

well used old hotel, overpriced for the property but i get it.
2023 年 8 月入住 1 晚
Therese GM 于 2023年08月17日 的回复
Nathan,Thank you for your review. Yes, we are celebrating being open since 1962! I do understand your disappointment in our rates for Rush Cup Weekend- the entire area is full due to the soccer tourney and normally we do not have such high rates...beats the 350.00+ rates at the other hotels, though!

8/10 还可以

Jerry

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施
It was a nice experience but way to pricy for what you get. No real negative comments to share.
2023 年 8 月入住 1 晚
Therese GM 于 2023年08月16日 的回复
We appreciate your review, Jerry. Thank you for taking the time to let us know of your experience.

8/10 还可以

Gerald

与家人出行
满意:服务设施,清洁度
Room clean, bed comfortable. No hairdryer(no response to office when called). Noisy pipes in wall.
2023 年 7 月入住 1 晚
Therese Lundvall, General Manager 于 2023年07月31日 的回复
Dear Gerald,Thank you for letting us know about your recent stay with us. We will address your comments and appreciate hearing from you.

8/10 还可以

Jay

满意:清洁度、员工和服务、住宿条件和设施
Friendly and helpful.
2023 年 7 月入住 2 晚
Sincerely, Therese Lundvall, General Manager 于 2023年07月31日 的回复
Dear Jay,I am delighted to hear that our team was friendly and helpful and made your stay more enjoyable!

10/10 超赞

Scott

2023 年 7 月入住 1 晚
Therese GM 于 2023年08月17日 的回复
Dear Scott,We appreciate your 5-star rating! Thanks for taking the time to let us know we succeeded in providing a great stay for you.

6/10 一般

jacquelynn,Nanaimo

满意:员工和服务
不满意:住宿条件和设施,清洁度
2023 年 7 月入住 1 晚
Therese Lundvall, GM 于 2023年07月25日 的回复
Jacquelyn,Thank you for your rating!

10/10 超赞

Andrea

满意:清洁度、员工和服务、住宿条件和设施
Nice big room
2023 年 7 月入住 1 晚
Sincerely, Therese Lundvall, General Manager 于 2023年07月31日 的回复
Dear Andrea,We love the 5-star rating and hearing that our large rooms made your stay enjoyable.Thanks for letting us know!

4/10 很差

Phil

不满意:住宿条件和设施,清洁度
2023 年 7 月入住 1 晚
Therese L GM 于 2023年07月24日 的回复
Phil,Thank you for leaving a rating.

8/10 还可以

David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay
The hotel is an older hotel, but quite comfortable and clean. Unfortunately the pool was closed and I wanted to swim, so didn't get to do that. This place, in spite of the address, is right beside the I5 main highway so it is noisy, but inside the room, it is significantly muffled. The rooms open out to a lovely garden courtyard at the back.
2023 年 7 月入住 2 晚
Therese Lundvall, General Manager 于 2023年07月18日 的回复
Thanks for you review and comments, David! We appreciate what our guests have to say.

6/10 一般

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
OK for the price.
It was in a really busy spot, but for the most part, it was clean and decent. Add a nice back door that went out to the courtyard to the nice swimming pool we wanted. But it was padlocked for some reason. We didn't get to go to the pool.
2023 年 6 月入住 2 晚
Therese GM 于 2023年07月6日 的回复
Dear Kathleen,Thank you for staying with us and leaving a review. We regret that our pool is shut down and will be removed this year. We have not listed it as an amenity for a couple of years and have removed all references and photos that we have access to. We will be replacing it with some exciting additions to our beautiful landscaped courtyard.

10/10 超赞

brian

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Just an average older motel
2023 年 6 月入住 2 晚
Therese Lundvall, GM 于 2023年06月30日 的回复
Brian,Thank you for your 5-star rating. We celebrated our 60 year anniversary last year, and are proud of our long history in Skagit Valley!

6/10 一般

Barbara

2023 年 6 月入住 4 晚
Therese Lundvall, GM 于 2023年06月28日 的回复
Dear Barbara,Thank you for your rating.

10/10 超赞

Jesus

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Everything is good
2023 年 6 月入住 1 晚
Therese Lundvall, General Manager 于 2023年06月26日 的回复
Dear Jesus,Thank you for your review! We are delighted that everything with your stay was good.

10/10 超赞

Jonathan

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Quiet, clean, modern, affordable. I had a great stay.
2023 年 6 月入住 1 晚
Therese Lundvall, General Manager 于 2023年06月16日 的回复
Jonathan,We are delighted that your stay earned such an awesome review and rating!We hope that we see you again soon.

8/10 还可以

Zac

满意:员工和服务,清洁度
Nice place to stay
2023 年 6 月入住 1 晚
Therese Lundvall, General Manager 于 2023年06月12日 的回复
Zac,Thanks for your review! We hope to see you again.

8/10 还可以

Kirk

2023 年 6 月入住 2 晚
Therese Lundvall, General Manager 于 2023年06月6日 的回复
Dear Kirk,Thanks for the rating! We hope to see you again.

10/10 超赞

Teresa

满意:清洁度、员工和服务、住宿条件和设施
We enjoyed our one night stay, thank you. Dinner recommendation was excellent. Bed was comfortable. Room clean and well appointed. Loved that we had an end room it was quiet.
2023 年 5 月入住 1 晚
Therese Lundvall, General Manager 于 2023年05月22日 的回复
Teresa,Thank you so much for your kind words! We work hard to provide a delightful stay for our guests and it sounds like all our departments succeeded. I will share your review with the team, so they know their efforts are appreciated. We hope that in your future visits to our area, we can be your trusted lodging provider.

4/10 很差

Cheri

不满意:员工和服务
2023 年 3 月入住 2 晚
Therese General Manager 于 2023年04月24日 的回复
I'm not sure how you left a review when your reservation was cancelled and you were not a guest here?!?

10/10 超赞

KIM

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and affordable, convenient to lots of restaurants and stuff to do.
2023 年 1 月入住 1 晚
Therese Lundvall, General Manager 于 2023年01月23日 的回复
Dear Kim,Thank you so much for your wonderful review. We hope that we have an opportunity to serve your lodging needs again in the future.Safe Travels!

10/10 超赞

Kimberly

满意:清洁度、员工和服务、住宿条件和设施
2022 年 12 月入住 1 晚
Therese, General Manager 于 2023年11月20日 的回复
Dear Kimberly,We appreciate the 5-star rating! Thank you for being our guest and letting us know we provided a great stay.

10/10 超赞

Tim

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I didn't like that no one was in the office after 11pm
Therese Lundvall, General Manager 于 2022年12月8日 的回复
Tim,Thank you for your review. We appreciate comments from our guests.

10/10 超赞

Gina

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient, Friendly, Helpful
This is a very nice Motel very conveniently located right next to the freeway it has been refurbished and it's absolutely beautiful the rooms are very comfortable and nicely decorated the amenities were top notch all of the equipment worked well and was in brand new condition and the staff was very friendly
2022 年 12 月入住 3 晚
Therese Lundvall, General Manager 于 2022年12月6日 的回复
Dear Gina,What a wonderful review! We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel the next time you visit our area.

8/10 还可以

Richard,Langley

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a door that opened to the pool area. It was a very pleasant green space.
2022 年 12 月入住 1 晚
Therese Lundvall, General Manager 于 2022年12月5日 的回复
Dear Richard,We are delighted that you were pleased with the lovely courtyard area we have. It's a hidden gem, since it can't be seen from the road!We hope to see you again.

8/10 还可以

Ray

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
2022 年 11 月入住 1 晚
Therese Lundvall, General Manager 于 2022年11月21日 的回复
Dear Ray,Thanks for letting us know we provided a good place for your stay!

6/10 一般

Sujin

2022 年 11 月入住 1 晚

2/10 糟糕

Grace

满意:清洁度
不满意:员工和服务
2022 年 10 月入住 1 晚
Therese Lundvall, General Manager 于 2022年11月1日 的回复
Grace,We were not able to have you as our guest, since you did not satisfy our age requirement. I understand your disappointment at not being able to have a big party here, but we will not accept your review since it is very biased.

6/10 一般

Apollonia

与配偶出行
满意:员工和服务
Staff is very friendly and helpful. We found some hair on the bedding, and the front desk lady promptly provided new sheet and pillow cases and help us changed. Front desk and dining area is nicely updated which created a bigger disappointment when we saw our room which was still quite dated (fridge and microwave is brand new though). The staff told us that the owner is slowly upgrading the place.
2022 年 10 月入住 1 晚
Therese Lundvall, General Manager 于 2022年10月20日 的回复
Dear Apollonia,We appreciate you taking the time to provide us with such detailed feedback about yourstay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

4/10 很差

Vanessa

满意:服务设施,员工和服务
不满意:清洁度
2022 年 10 月入住 1 晚

10/10 超赞

Helen

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
Excellent
2022 年 9 月入住 3 晚
Therese Lundval, General Manager 于 2022年10月4日 的回复
Dear Helen,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and we are looking forward to having you again as a guest in the future.

10/10 超赞

Martien

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was goed verzorgd, nette kamer, ontbijt goed, rustige omgeving. Vriendelijk personeel.
2022 年 8 月入住 1 晚
Therese Lundvall, General Manager 于 2022年09月6日 的回复
Dear Martien,Thank you for letting us know that you found our hotel and staff to be pleasant! We are delighted that you chose us to be your place to stay while you were visiting Burlington.We hope to see you again, the next time you visit America and are in this area.

4/10 很差

Alicia

不满意:清洁度、服务设施、住宿条件和设施
2022 年 8 月入住 1 晚

8/10 还可以

Walter

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cocusa Motel was okay...
Dog friendly rooms available, so stayed at this motel. Nothing remarkably good or bad. Pool closed for the season. Within walking distance of grocery store. Included breakfast included instant oatmeal, cereal, hard-boiled eggs, pop tarts, coffee, juices, milk, and assorted to go items...
2022 年 8 月入住 2 晚
Therese Lundvall, General Manager 于 2022年08月18日 的回复
Dear Walter, Thank you for your review. We value your comments and hope that our continuing improvements will make your next stay even better!

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 1 晚
Therese Lundvall, General Manager 于 2022年07月25日 的回复
Dear Guest, Thank you for leaving us a rating! We hoe to see you again soon.

8/10 还可以

Lyle

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good solid old motel. Quite well kept. Friendly helpful staff.
2022 年 7 月入住 2 晚
Sincerely, Therese Lundvall General Manager 于 2022年07月23日 的回复
Dear Lyle, What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 一般

Caleb

与配偶出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The hot water wasn’t consistently hot, the pool was closed, advertised as having breakfast but all it was was pop tarts and granola bars
2022 年 7 月入住 1 晚
Therese Lundvall, General Manager 于 2022年07月18日 的回复
Dear Caleb, Thank you for leaving us a review and rating. I am sorry that you did not see the cereal, milk, yogurt, hard-boiled eggs, oatmeal, juice, tea, coffee, pies and other assorted pastries that we offer for breakfast. We have these available from 6Am to 10Am daily. We would be delighted to show you our breakfast area in the future.

10/10 超赞

Debra

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great spot, lovely gardens- your ground room opens up onto them Upper rooms have a deck. Great staff!
2022 年 7 月入住 1 晚
Therese Lundvall, General Manager 于 2022年07月18日 的回复
Dear Debra, We appreciate your lovely review and rating! Thanks for letting us know that you appreciated our beautifully landscaped courtyard area and awesome team! We hope to see you again the next time you are visiting Burlington.

8/10 还可以

Jacob

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Very well kept property, with friendly staff.
2022 年 7 月入住 1 晚
Therese Lundvall, General Manager 于 2022年07月14日 的回复
Dear Jacob, Thanks for your rating! We hope we can make your stay even better the next time you are in Burlington.

10/10 超赞

Paul

满意:清洁度、员工和服务、服务设施
Just needed a place to sleep.
2022 年 7 月入住 1 晚
Therese Lundvall, General Manager 于 2022年07月13日 的回复
Dear Paul, Thank you for your rating and review. We are glad to hear we provided what you were looking for!

10/10 超赞

Rudranath

2022 年 7 月入住 2 晚
Therese Lundvall, General Manager 于 2022年07月14日 的回复
Thanks for your rating! We love hearing from our guests that they had a great stay.

6/10 一般

Laura Lee

满意:员工和服务
Front desk and breakfast room were very nice! Breakfast was simply prepackaged foods. The landscaping was exceptional. The pool and rooms although clean are very old. They are in the process of upgrading the hotel.
2022 年 7 月入住 1 晚
Therese Lundvall, General Manager 于 2022年07月14日 的回复
Dear Laura, Thank you for your review and comments. We appreciate that you noted our landscaping in particular! It is hard to find hotels that have such a lovely courtyard area for guests to enjoy.