Burnaby Harry Jerome Sports Centre Hotels

"Ok hotel. Somewhat dated. "

"Great place to stay. We arrived late and in the dark and the host came out and showed us around the property and the suite. This was above and beyond our expectations. It was truly appreciated. "

"The room is clean and renovated, and it is very spacious. There is a convenient shuttle that goes from the hotel to downtown Vancouver and free breakfast buffet in the mornings. However, I do wish that more information or reminders were relayed about these amenities, especially during time of check-in. We were not notified about the free shuttle until we asked about the hotel van parked outside, and by then it was our last night. I’m excited to see what the hotel will look like after renovations are completely finished."

"Great personal service."

"Very unpleasant experience. The restaurant was closed for a “private event” when we had otherwise planned to eat there. Needed two beds, and the reservation said Queen with pull out couch was available (maybe hotels.com error over the property itself). Instead they gave us a king room and said no rollaway or extra sheets were available. What kind of hotel has no extra sheets?! There was a bag of trash outside of our door, room was otherwise clean. The staff was very unhelpful and just kept saying no no we’re fully booked - okay well you booked us here too, so we did expect the room as noted and basic services. We weren’t even offered any kind of luggage cart as we struggled with our multiple bags. "

"Plenty of free parking. Comfortable beds in the rooms. Responsive heating/ air conditioning. Building is older and would benefit from a little tlc, but didn't impact my stay. "

"Great place in a picturesque neighbourhood walking distance to Deep Cove shops and harbour. We were very comfortable staying with two adults and two kids. Hosts were helpful and very friendly. "

"Communication with host was great, really appreciated the responsiveness! The studio was clean and comfortable. I also appreciated the Nespresso coffee!"

"Nice and clean"