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Reviews of Copper King Convention Center, Ascend Hotel Collection

3.5 out of 5
Copper King Convention Center, Ascend Hotel Collection
4655 Harrison Ave, Butte, MT

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1001 reviews" "
Rating 8 - Good. 177 out of 1001 reviews" "
Rating 6 - Okay. 61 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Erin; Front Office Manager on 18 May 2024
Thank you for staying with us, Ryan! It was our pleasure to welcome you to the Copper King.

2/10 Terrible

Shauna

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had to extend the stay - first night through Expedia was 50$ less per night. I assumed they would match the rate . Very unwilling to match Bed was so uncomfortable Frame of bed cut my calf getting out of the bed .
Stayed 1 night in May 2024
Response from Erin; Front Office Manager on 17 May 2024
Please accept my sincere apologies for your experience. This is most unusual for our hotel- I will ensure to pass along your feedback. We hope for an opportunity to properly host you in the future!Kindly,

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Erin; Front Office Manager on 17 May 2024
Thank you, Curtis! It was our pleasure to host you at the Copper King.

10/10 Excellent

DelRay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and its close to my daughter ❤️
Stayed 2 nights in Jan 2024
Response from Erin; Front Office Manager on 17 May 2024
Thank you, DelRay! It was our pleasure to welcome you to the Copper King and we hope to do so again soon.

8/10 Good

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, great amenities
Stayed 1 night in Mar 2024
Response from Erin; Front Office Manager on 17 May 2024
Thank you, T! It was our pleasure to host you here at the Copper King.

10/10 Excellent

Patricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handicapped accessible
Stayed 1 night in May 2024
Response from Erin S., Front Office Manager on 14 May 2024
Thank you choosing Copper King for your recent stay in Butte, America! It was our pleasure to welcome you and we hope to do so again soon.Kindly,

6/10 Okay

Patricia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Pool is nice right off the rooms... the only thing i didnt like not knowing there os a 250.00 incental fee when u check on.
Stayed 1 night in May 2024
Response from Erin; Front Office Manager on 8 May 2024
Thank you for choosing Copper King for your recent stay in Butte, America! Our sincere apologies, our authorization hold is placed on all reservations at Check-In and subsequently released upon Check-Out. We hope to welcome you again in the future!Kindly,

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Really nice safe place. Butte is a great place
Stayed 1 night in May 2024
Response from Erin; Front Office Manager on 8 May 2024
Thank you, Christopher! It was our pleasure to welcome you to the Copper King hotel and we hope to host you again soon.Kindly,

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from Erin S., Front Office Manager on 1 May 2024
Thank you, Veronica! It was our pleasure to welcome you to the Copper King hotel. We hope to host you again soon.Kindly,

8/10 Good

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and loved the place
Stayed 4 nights in Mar 2024
Response from Erin; Front Office Manager on 29 Apr 2024
Thank you so much, Rosemary! It was our pleasure to welcome you to the Copper King.Kindly,

10/10 Excellent

Breeze

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub was super clean, we will definitely stay there again
Stayed 1 night in Apr 2024
Response from Erin S., Front Office Manager on 27 Apr 2024
Thank you, Breeze! It was our pleasure to host you. We hope to welcome you back again soon!Kindly,

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean with an average cost!
Stayed 1 night in Apr 2024
Response from Erin S., Front Office Manager on 27 Apr 2024
Thank you, Susanne! It was our pleasure to welcome you to the Copper King.Kindly,

10/10 Excellent

Karen, Hobart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy bed! Room was very clean as well as the hotel. Mountain view!
Stayed 1 night in Apr 2024
Response from Erin; Front Office Manager on 24 Apr 2024
Thank you, Karen! It was our pleasure to host you at the Copper King. We hope to welcome you again in the future!Kindly,

2/10 Terrible

Joseph

no one is at the front desk to check in
Stayed 1 night in Apr 2024
Response from Erin S., Front Office Manager on 24 Apr 2024
On behalf of the hotel please accept my sincere apologies as this is very unusual for our team. I will ensure to follow up with our front desk and we hope for an opportunity to properly host you in the future!Kindly,

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erin; Front Office Manager on 20 Apr 2024
Thank you, Jeremy- it was a pleasure hosting you at the Copper King!

10/10 Excellent

Simonne

We enjoyed everything about our stay at the Copper King. We had a lovely supper at the attached restaurant snd enjoyed our included breakfast befor heading out
Stayed 1 night in Apr 2024
Response from Erin; Front Office Manager on 15 Apr 2024
Thank you so much for staying with us, Simonne! We hope to welcome you back soon.Kindly,

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erin S., Front Office Manager on 17 Apr 2024
Thank you, Rebecca! It was our pleasure to host you at the Copper King.Kindly,

8/10 Good

Joe

Stayed 1 night in Apr 2024
Response from Erin; Front Office Manager on 5 May 2024
Thank you, Joe! It was our pleasure to welcome you to the Copper King and we hope to welcome you back soon.Kindly,

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erin; Front Office Manager on 15 Apr 2024
Thank you, Janet- it was our pleasure to host you at the Copper King hotel. We hope to welcome you again soon!Kindly,

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and it was so quiet. The breakfast was fantastic. They had fresh cut up fruit and hot dishes and so much variety to chose from. Staff was great and very friendly. We loved this place and hated to leave. We highly recommend this place and we would definitely stay here again. A special thank you sent to Erin.
Stayed 1 night in Apr 2024
Response from Erin S., Front Office Manager on 11 Apr 2024
Dear, SylviaIt was a pleasure to host you at our hotel and we thank you for your kind review! My absolute best wishes and we hope to welcome you again in the future.Kindly,

8/10 Good

Liana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Good pool and hot tub. Convenient to activities in Butte area.
Stayed 1 night in Apr 2024
Response from Erin S., Front Office Manager on 9 Apr 2024
Thank you for staying with us, Liana! It was our pleasure to welcome you to the Copper King.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility
Stayed 1 night in Apr 2024
Response from Erin S., Front Office Manager on 9 Apr 2024
Thank you for staying with us, Wayne! It was our pleasure to host you.

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before
Stayed 1 night in Apr 2024
Response from Erin S., Front Office Manager on 9 Apr 2024
Thank you, Judy! It was our pleasure to host you. We hope to welcome you back to the Copper King soon!Kindly,

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and how clean the facility is.
Stayed 1 night in Apr 2024
Response from Erin; Front Office Manager on 6 Apr 2024
Thank you so much, Jeremy- it was our pleasure to welcome you to the Copper King!

4/10 Poor

Darren

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room had trash under table and bathroom floor was dirty. Every loud environment overall and below average breakfast.
Stayed 1 night in Mar 2024
Response from Erin S., Front Office Manager on 29 Mar 2024
Dear Darren,Please accept my sincere apologies on behalf of the hotel as this is most unusual for our team. We hope for an opportunity to properly host you in the future and thank you for your feedback.Kindly,

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Erin; Front Office Manager on 26 Mar 2024
Thank you, George! It was our pleasure to welcome you to the Copper King. We hope to see you again soon.Kindly,

6/10 Okay

Michael

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Erin; Front Office Manager on 26 Mar 2024
Thank you for choosing Copper King for your recent stay in Butte, America! We hope to welcome you again soon.Kindly,

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Not sure why we got the indoor pool view. I would have preferred the outdoor view. Don’t say you have kids I think is the difference…really nice place, good restaurant inside. We used the laundry, the gym was crappy but got the job done. Only some cardio and a crappy cable machine that’s on its last leg, no dumbbells. We walked to Walmart about .7 mile away which was nice.
Stayed 1 night in Mar 2024
Response from Erin S., Front Office Manager on 20 Mar 2024
Thank you for choosing Copper King for your recent stay in Butte, America! Our sincere apologies for your experience with our fitness room. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests, and we hope for an opportunity to properly host you in the future!Kindly,

10/10 Excellent

Natalia

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property was very clean and taken care of. The pool was very clean along with the rooms too. The food in restaurant was amazing and just all around great service!! We will be going back!!
Stayed 1 night in Mar 2024
Response from Erin S., Front Office Manager on 20 Mar 2024
Thank you, Natalia! It was our pleasure to host you.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Nice breakfast
Stayed 1 night in Mar 2024
Response from Erin S., Front Office Manager on 20 Mar 2024
Thank you, Cindy- it was our pleasure to welcome you to the Copper King!

10/10 Excellent

Merrill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms and great breakfast buffet
Stayed 1 night in Mar 2024
Response from Erin; Front Office Manager on 12 Mar 2024
Thank you, Merrill! We take great pride in our Copper King hotel and are thrilled you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Noah

Stayed 1 night in Mar 2024
Response from Erin; Front Office Manager on 9 Mar 2024
Thank you, Noah- it was our pleasure to welcome you to the Copper King!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Feb 2024
Response from Erin; Front Office Manager on 26 Feb 2024
Thank you, Andrea! It was our pleasure to welcome you to the Copper King.

8/10 Good

Leona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Erin S., Front Office Manager on 23 Feb 2024
Thank you, Leona! It was our pleasure to welcome you to Copper King.

10/10 Excellent

Garth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice overall and the staff was friendly and professional.
Stayed 1 night in Feb 2024
Response from Erin; Front Office Manager on 20 Feb 2024
Thank you so much, Garth! It was our pleasure to welcome you to the Copper King.

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean, family friendly
Overall a good stay. Very clean and comfortable. Erin the manager was very helpful when I discovered I apparently had 2 reservations unintentionally. Nice pool for kids
Stayed 1 night in Feb 2024
Response from Erin; Front Office Manager on 18 Feb 2024
Thank you so much, Noelle! It was my pleasure to assist you and we hope to welcome you back soon.Kindly,

8/10 Good

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic- even had a fridge and microwave! And it was immaculate. My only issue was with germs. At breakfast I saw unsupervised children licking their fingers, then using the serving utensils, and in some cases their fingers, to serve themselves. I would rather pay more to stay and not worry about getting sick.
Stayed 1 night in Feb 2024
Response from Erin; Front Office Manager on 18 Feb 2024
Thank you for choosing Copper King for your recent stay! Please accept my apologies on behalf of the hotel for your experience in our breakfast room. I will ensure to pass this along to our team. We hope for an opportunity to properly host you in the future!Kindly,

10/10 Excellent

Leslie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and kind to my large dog.
Stayed 1 night in Feb 2024
Response from Erin; Front Office Manager on 16 Feb 2024
Thank you so much, Leslie! It was our pleasure to welcome you and your lovely pup. We hope to see you again soon!Kindly,

10/10 Excellent

Nikki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love this place for staying in Butte, the staff is great the location is great and there is an amazing restaurant on site. Stayed twice in the last month and this would be my first choice every time!
Stayed 1 night in Feb 2024
Response from Erin; Front Office Manager on 14 Feb 2024
Thank you so much, Nikki! It was our pleasure to host you.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with friendly staff, no concerns. Would highly recommend.
Stayed 1 night in Feb 2024
Response from Erin; Front Office Manager on 14 Feb 2024
Thank you, Paul! We hope to welcome you back to the Copper King again soon.

6/10 Okay

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent however if I were to stay again I would not want a room next to the pool. Way too loud!!
Stayed 3 nights in Feb 2024
Response from Erin; Front Office Manager on 14 Feb 2024
Thank you, Dee! Please accept my apologies on behalf of the hotel for your experience near our pool. We hope for an opportunity to properly host you in the future!

10/10 Excellent

Teresa, Davenport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool area, it was really open and inviting. The restaurant was great and there was good access to everything that we wanted around us. It was very quiet at night, which was great. We will for sure stay here when we visit the town again.
Stayed 2 nights in Feb 2024
Response from Erin; Front Office Manager on 14 Feb 2024
Thank you so much, Teresa! It was our pleasure to welcome you to the Copper King and we hope to welcome you back again soon.

8/10 Good

Jaylynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again definitely. The room was amazing, than we expected! Love the 2 bedrooms with 1 and a half bath option! And the pool was huge we enjoyed it. The hotub could be bigger. Wasnt to impressed by the restaurant. But we will be back!
Stayed 1 night in Feb 2024
Response from Erin; Front Office Manager on 14 Feb 2024
Thank you so much, Jaylynn! It was our pleasure to host your family.

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Erin; Front Office Manager on 14 Feb 2024
Thank you, Joshua! We hope to see you again soon.

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, need better pillows
Every thing was amazing there. The pool area was awesome. Pool water could have been warmer, but awesome area for the kids and to hangout and unwind. Pillows could use some upgrading, way too soft.
Stayed 1 night in Feb 2024
Response from Erin; Front Office Manager on 10 Feb 2024
Thank you for choosing Copper King for your recent stay! It was our pleasure to host you and we hope to welcome you back soon.Kindly,

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and housekeepers were very kind and helpful. Room was clean and the shower was awesome. Pool area was clean and quiet. Really enjoyed my stay, thank you!
Stayed 1 night in Feb 2024
Response from Erin; Front Office Manager on 10 Feb 2024
Thank you so much, Felicia! It was our pleasure to welcome you to the Copper King.Kindly,

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was fast and easy, room was great! Will stay again.
Stayed 1 night in Jan 2024
Response from Erin S., Front Office Manager on 6 Feb 2024
Thank you, Shane. It was our pleasure to host you and we hope to welcome you back soon!

10/10 Excellent

Theresa

Stayed 1 night in Feb 2024
Response from Erin S., Front Office Manager on 20 Mar 2024
Thank you, Theresa! We hope to welcome you back soon. Kindly,

10/10 Excellent

Torie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Erin S., Front Office Manager on 6 Feb 2024
Thank you Torie, it was our pleasure to welcome you to the Copper King!

10/10 Excellent

DelRay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing. Good bed 🙂
Stayed 2 nights in Jan 2024
Response from Erin S., Front Office Manager on 6 Feb 2024
Thank you, DelRay! We hope to welcome you back to the Copper King soon.