Malacca City Butterfly and Reptile Sanctuary Hotels

"the kids pool big ,menu breakfast too simple and not many choices, average rating"

"Hotel is very close to the highy way, old a little bit. Needs maintenance. Staff very friendly. "

"For it’s price, the hotel is good"

"Terrible experience "

"The hotel feel quiet scary for first timer."

"CHECK IN ABOUT 8.30PM, ALL SHOP CLOSED, EVEN HOTEL COFFEE HOUSE ALSO CLOSED MENTIONED NO FOODS, ANNOT CONNECT TO WIFI, TRIED TO ORDER FOODS AND AFTER WAITING FOR 30MIN FROM 10.45PM, IT MENTIONED RESTURANT ALSO CLOSED"

"Ants and roaches can be found in the room"

"It’s alright. Last minutes needed to stay a place. It was good enough for 2 nights. "

"Very dirty, feel sandy on the floor. Worse still, there are dust or small black pieces on the beds everywhere. There are dust on bedframe too... The cleanliness quality has dropped significantly..."

"Can't watch tv No cattle No coffee and tea packets "

"Breakfast tasted like army food."

" Overall A great place to stay "

"Apartment is in good and clean condition. But common toilet was choked so 7 of us end up using only 1 master toilet😢"

"So far everything is ok except, during check in, housekepper did not throw garbage in the hotel room & during the rain, the room leaked (Junior Suite 720)."

"Front desk receptionist who attended to me at check-in was helpful and professional. Was given a room that has a nasty odour; like wet blankets left in a room. Room was changed to my request. Next room was ok, but air-conditioning was noisy. In the evening I asked another person at front desk if they could send someone to have a look at the aircon; nobody came. Gave up. I guess for the price I paid, couldn't expect much. Lucky it was only a night stay. Staff there is friendly. "

"This hotel is a good place to stay to be honest, very clean and secure. Breakfast have reasonable choices, area around hotel is quiet but it’s a safe spot to layover or stay for a few nights."

"Lack of security. 2 staff only or even 1 at the reception."

"Guest Service staff was helpful in checking in and arranging the Melaka River Cruise. F&B & Kitchen staff are helpful and friendly. Even though i ordered room service 5 minutes before their closing time, they agreed to cook and send it over to my room without showing sour face. Most of the time spend hanging around Melaka so i cant comment much about the hotel. The rooms are just nice to stay if you are not a fussy type whom just need a room to sleep. The hotel carpets and fitting are...

"Not bad for an old hotel. Rooms are clean and the staff are pleasant and helpful."