「I experienced a major issue when my room flooded due to a faulty tap. However, the general manager was very professional, offering a sincere apology and compensation for a future stay. This was my third time staying here, and it was the first time I've ever had a problem. My only suggestion for the hotel is to respond more promptly to urgent issues like this, rather than waiting until the following day to resolve them.」
「I requested an Airport Pick Up however, the travel company they work with is rubbish. The driver came 40 minutes late. Secondly, he came with pick up truck to pick up from airport as an insult.」
「It was my first time in Nigeria and Africa. So I was concerned with all that was being said in the news.
When I got to the BON it was the safest place, the security inside and outside the hotel.
Next its the ambiance the smiling welcoming faces. The seamlessness of checking in. The rooms were spacious and clean.
I stayed for 13 days. It was the best. The management was outstanding. Any concerns was addressed immediately and delt with. The breakfast buffet was included. I sat down and the the...
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