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关于拜伦湾英吉尼亚假日酒店的点评

3.5 out of 5
拜伦湾英吉尼亚假日酒店
5-37 Broken Head Rd, Byron Bay, NSW

点评

8.2

很好

10 分 - 超赞。157 条好评，共有 384 条点评" "
8 分 - 还可以。143 条好评，共有 384 条点评" "
6 分 - 一般。48 条好评，共有 384 条点评" "
4 分 - 很差。28 条好评，共有 384 条点评" "
2 分 - 糟糕。8 条好评，共有 384 条点评" "

8.2/10

清洁度

8.4/10

员工和服务

8.6/10

服务设施

7.8/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay! As good as i stayed in an Hotel apartment! Cooking utensils are good.
2019 年 6 月入住 1 晚
Keoni 于 2019年07月18日 的回复
Thankyou for the 5/5 review. We are glad to hear you had an excellent stay and hope to see you soon!

4/10 很差

shangjen

不满意：清洁度、员工和服务、客房舒适度
房間有動物的味道，沙發上有屎味
2018 年 7 月入住 1 晚

10/10 超赞

Adam Darren

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We will definitely visit this park again. It was perfect for us
2024 年 4 月入住 4 晚
Ingenia 于 2024年04月30日 的回复
Hi Adam Darren,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 还可以

Shannon

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Ingenia 于 2024年04月30日 的回复
Hi Shannon,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Gayle

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely property and friendly staff Short 10 min walk to the beach from the back of the property
2024 年 4 月入住 1 晚
Ingenia 于 2024年04月30日 的回复
Hi Gayle,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 还可以

Megan

与配偶出行
满意：员工和服务
Wasn’t quite as good as photos indicated - we didn’t go cheapest as we thought we’d pay a litte more for a nicer stay. While comfortable there was mould on the bathroom ceiling and the cornice above the kitchen sink - which can be a health issue and made me wonder about the air conditioner too
2024 年 4 月入住 2 晚
Ingenia 于 2024年04月5日 的回复
Hi Megan,Thank you for providing your feedback after your recent stay at Byron Bay.We are glad to hear that you enjoyed your stay with us. We appreciate your feedback and have let our team know of your experience. Warm Regards,Ingenia Holidays Team

10/10 超赞

Brianna

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay
2024 年 3 月入住 6 晚
Ingenia 于 2024年03月27日 的回复
Hi Brianna,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 还可以

Xiaolu

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Ingenia 于 2024年03月26日 的回复
Hi Xiaolu,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 还可以

Sam，Brisbane

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ingenia Holidays Cabins and Camp site at Byron Bay is well located a short drive from Byron Bay. The facilities are good, with a lovely pool and picturesque surrounds and a 10 minute walk to the beach.
2024 年 3 月入住 2 晚
Ingenia 于 2024年03月12日 的回复
Hi Sam,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 还可以

Rosemary

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean property, value for money. Park quiet in the evening. Lovely walk to the local beach
2024 年 2 月入住 1 晚
Ingenia 于 2024年03月8日 的回复
Hi Rosemary,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Anna

2024 年 1 月入住 3 晚
Ingenia 于 2024年03月27日 的回复
Hi Anna,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Nathan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Park was ideally suited to explore byron bay. Bus stop was directly outside the park. Tallow beach was 7min walk away. Overall a lovely site with friendly staff.
2024 年 1 月入住 5 晚
Ingenia Holidays 于 2024年01月30日 的回复
Hi Nathan,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Simon

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent accommodation and great atmosphere
2024 年 1 月入住 5 晚
Lauren 于 2024年01月16日 的回复
Hi Simon,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 还可以

James

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
不满意：清洁度
Dirty but livable
Stay was fine. Room floors were really not cleaned. The basin drain was slow but I just took it apart and fixed it instead of calling maintenance. Room layout was good and location was good. Nice walk to the beach
2023 年 12 月入住 2 晚
Lauren 于 2024年01月2日 的回复
Hi James,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Julie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Would definitely stay again in quiet place
Stayed in lovely little studio, well equipped with kitchen utensils and cleaning products. Lovely and quiet as I was at back of site. Loved seeing all the birds, but not hearing them at 5am as the walls are very thin. Bus stop right outside the site, although buses very infrequent, but OK if you plan ahead. Also quite a walk to shops as the "local shop" advertised is just a few items in reception which you could purchase
2023 年 12 月入住 4 晚
Lauren 于 2023年12月18日 的回复
Hi Julie,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 还可以

Dirk

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Schön gelegene große Anlage, praktischer, neuwertiger Bungalow zu entsprechenden Preisen.
2023 年 11 月入住 4 晚
Lauren 于 2023年11月22日 的回复
Hi Dirk,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Iida

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 5 晚
Lauren 于 2023年11月20日 的回复
Hi Lida,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Lyndell

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 2 晚
Lauren 于 2023年11月20日 的回复
Hi Lyndell,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 一般

Theresa

团体旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
The location is great. The bathroom sink had a drainage issue and the smell was through the place. It was terrible to breath in, we had to leave doors and windows open the whole time. There was cleaned mold on ceiling. Still an issue with mold.
2023 年 11 月入住 3 晚
Lauren 于 2023年11月17日 的回复
Hi Theresa,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.We appreciate your feedbackWarm Regards,Ingenia Holidays Team

10/10 超赞

Janice

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a lovely modern unit, very clean and convenient. A 10 minute walk to the beach. Very friendly informative staff. A little coffee shop at the front of the premises, to have breakfast. Loved it!!
2023 年 11 月入住 4 晚
Lauren 于 2023年11月14日 的回复
Hi Janice,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

William

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
The staff were friendly I liked the cabin and the grounds were well maintained.
2023 年 11 月入住 1 晚
Lauren 于 2023年11月7日 的回复
Hi William,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Sheridyn

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My cabin was terrific! Close to everything, pet friendly (I'll remember for next time) simple walk to the beach. Absolute nothing negative to say about my stay
2023 年 10 月入住 4 晚
Lauren 于 2023年11月7日 的回复
Hi Sheridyn,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Sasha

与配偶出行
满意：清洁度、员工和服务、服务设施
The location was great, a stones throw from a really quiet beach and less than a 10 minute drive from the main town in Byron Bay. The facilities at the property were great, fully catered kitchen, fridge etc in the cabins and was really handy having the laundry services on site too. Would recommend!!
2023 年 10 月入住 3 晚
Lauren 于 2023年10月27日 的回复
Hi Sasha,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are delighted to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Graham

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Lauren 于 2023年10月23日 的回复
Hi Graham,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

MARTA

满意：清洁度
It’s a little cozy paradise inside a container. All you need in a compact way. A wonderful bathroom and kitchen with all you need. Very convenient to visit the area.
2023 年 10 月入住 2 晚
Lauren 于 2023年10月23日 的回复
Hi Marta,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Suzanna

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely in love with this place! Brilliant staff. Cannot recommend more highly.
2023 年 10 月入住 2 晚
Lauren 于 2023年10月20日 的回复
Hi Suzanna,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 还可以

Zeljka

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
The property was clean and kid friendly. The swimming pool was good too. The playground is a bit outdated and could use some swings. The cafe on site was amazing the food and coffee were excellent.
2023 年 10 月入住 2 晚
Lauren 于 2023年10月9日 的回复
Hi Zeljika,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Brenda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff and unit was great. Easy Uber ride into town and up to the lighthouse.
2023 年 10 月入住 2 晚
Lauren 于 2023年10月9日 的回复
Hi Brenda,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 一般

Alex

与家人出行
满意：服务设施，员工和服务
不满意：清洁度
We were initially placed in an older cabin (Superior 2 bedroom Villa) and it was absolutely filthy! The shower was so small, it was difficult to shower and the water went everywhere. The positives about this cabin were that it was spacious, had a full size (new) fridge, a good sized couch and very comfortable beds. We spent one night in this cabin then looked into alternative accommodation in the area. I spoke to the receptionist and the park manager was also in the office, they were both extremely apologetic about the state of the cabin and explained they have a staff shortage and we’re doing the best they could over the busy long weekend/school holiday period. They upgraded our cabin to a newer one (Superior Family Villa 2 bedroom) for the remainder of our stay and the manager immediately went and prepared it herself. This cabin was new, fresh and spotless. The bathroom was a good size, as was the shower. I would definitely recommend this cabin/villa. The park facilities were pretty good, it was nice to stay somewhere with more of a traditional caravan park feel, rather than a Big4 with water parks, etc. inside. It had the essentials to keep the kids entertained. The wifi wasn’t working the whole time we were there and the phone reception isn’t the best but I didn’t think either of these things were the worst because it kept the kids off their screens! Just something to consider if you needed it for work, etc. I would stay again because of the fantastic manager!
2023 年 10 月入住 3 晚
Lauren 于 2023年10月5日 的回复
Hi Alex,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are sorry to hear that we missed the mark on a few things during your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Sascha

满意：清洁度、员工和服务、住宿条件和设施
I could not recommend this stay highly enough ! The cabins are perfect for a little get away with all amenities, clean comfortable and private . The walk to the stunning beach is lovely . And the staff are beyond accommodating… just amazing . I have been a few times before and I will definitely be back 😊
2023 年 9 月入住 2 晚
Lauren 于 2023年09月25日 的回复
Hi Sascha,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Stephen

满意：清洁度、员工和服务、住宿条件和设施
Staff were excellent
2023 年 9 月入住 1 晚
Lauren 于 2023年09月25日 的回复
Hi Stephen,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Kylie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
So quiet considering it was completely booked up.
2023 年 9 月入住 2 晚
Lauren 于 2023年09月19日 的回复
Hi Kylie,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 还可以

Kelly

与家人出行, 团体旅客
满意：员工和服务、服务设施、住宿条件和设施
不满意：清洁度
Nice place to stay, reception staff absolutely lovely, the cleanliness of the cabin, could be alot better, the floors were dirty, and still had animal fur on the floor after i swept.
2023 年 9 月入住 3 晚
Lauren 于 2023年09月12日 的回复
Hi Kelly,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 还可以

Kirsty

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location. Easy to get into town.
2023 年 8 月入住 2 晚
Lauren 于 2023年08月29日 的回复
Hi Kirsty,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Pamela

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ver happy with the cabin that we stayed in.
2023 年 8 月入住 1 晚
Lauren 于 2023年08月29日 的回复
Hi Pamela,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Ana

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean. A bit far from Byron Bay’s CBD if not driving. Friendly staff. Privacy was great.
2023 年 8 月入住 2 晚
Lauren 于 2023年08月29日 的回复
Hi Ana,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Petra

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 2 晚
Lauren 于 2023年08月29日 的回复
Hi Petra,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Sherry

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great cabin. Comfy bed. Very clean.
2023 年 8 月入住 2 晚
Lauren 于 2023年08月29日 的回复
Hi Sherry,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Angela

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
Lauren 于 2023年08月29日 的回复
Hi Angela,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Kate

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was cosy and comfortable and a quick walk to the beach
2023 年 7 月入住 2 晚
Lauren 于 2023年08月29日 的回复
Hi Kate,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Gregory

2023 年 7 月入住 2 晚
Lauren 于 2023年08月29日 的回复
Hi Gregory,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Jessica

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location being close to byron centre. Room was clean and spacious for two. Staff went above and beyond to make our stay enjoyable.
2023 年 7 月入住 4 晚
Lauren 于 2023年08月29日 的回复
Hi Jessica,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 还可以

Lachlan

与配偶出行
满意：服务设施
a lovely little shack to make your home for a week or two, the only issues i had noticed with it is that the bathroom has no actual drain apart from in the shower, this can cause a lot of overspill from the shower and can flood the bathroom alittle bit, leaving a really gross mold like smell. other than that, pretty good
2023 年 7 月入住 4 晚
Lauren 于 2023年07月27日 的回复
Hi Lachlan,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Leonie

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great location
2023 年 7 月入住 1 晚
Lauren 于 2023年07月20日 的回复
Hi Leonie,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 还可以

Helmut

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great Park, loved the beach shack accommodation and staff were great
2023 年 7 月入住 2 晚
Lauren 于 2023年07月12日 的回复
Hi Helmut,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Kevan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The room has enough space for the whole family. It is clean and facilities look almost new. Except that the indicators of oven and grill are no longer visible which make itdifficult and dangerous to use.
2023 年 6 月入住 7 晚
Lauren 于 2023年07月3日 的回复
Hi Kevan,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay. We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Portia

满意：清洁度、员工和服务、住宿条件和设施
Lovely place to stay. Staff are friendly.
2023 年 6 月入住 2 晚
Lauren 于 2023年07月3日 的回复
Hi Portia,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Checking out Byron Bay
2023 年 6 月入住 2 晚
Lauren 于 2023年06月13日 的回复
Hi Michael,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Luis

2023 年 6 月入住 2 晚
Lauren 于 2023年06月30日 的回复
Hi Luis,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 超赞

Michael

带宠物出行
满意：清洁度、员工和服务、住宿条件和设施
It's so down to earth apmasphere and the birds are just great to listen to in the morning.very and staff from the top to the bottom are so helpful.
2023 年 5 月入住 4 晚
Lauren 于 2023年06月5日 的回复
Hi Michael,Thank you for taking the time to provide us with your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team