「Need more cleaning and maintenance. The lobby and reception is not welcoming. During the check, we need to find the staff. We did dine once for dinner and there are a lot flies.」
「The villa was nothing like what was shown on the Internet. It was filthy. They actually tried to give us an Airbnb on a back alleyway with dog feces in front of it. They told us the villa was being used by somebody else, even though we had rented it. We refused and asked them rectify the problem. Once we got in the villa. The sewer drain was clogged, there were bugs, there was blood on a sheet, the place was just dirty and clearly not disinfected. The one bright spot was the AC worked. There...