Parking was a lot further than the hotel advertised. We had to walk 15 minutes uphill. The hotel is in a private apartment house, and we had to wait for someone to open front door. Had to walk up multiple steps before reaching small elevator. The hotel clerk left at 8 pm, and when we left in the morning there was not anyone at the reception. The mattress was old, lumpy, and hard, and room was very small, almost could not open door without hitting door. The shower hose also needed repair. Because of all these problems, the room was overpriced; however, the location was fantastic, only a 5 minute walk from Plaza Mayor and Monumental City.