Search Aparthotels in Caguas

"Everyone is friendly and helpful. Clean room "

"The Royal Sonesta is the to go to hotel for us. It is perfectly situated that you can go for a walk and find stores. The staff is friendly and accommodating especially at the buffet and lobby entrance. Rooms are clean and bed comfortable."

"Really great location about 10-15 min uber from Old San Juan. Can walk but would take like 40ish min and on highway. Pools are great! Restaurants and food in hotel fabulous. Will definitely come back. "

"Clean roon"

"Great location, staff and amenities. The pool was also lovely, only a short walk to the beach. You can also rent bicycles, beach chairs and umbrellas at the front desk for free which was nice. "

"Absolutely love this hotel!!! "

"The hallway on the first floor has open ceilings with exposed black mold and you can immediately smell it. As soon as you exit the elevator on upper floors you can smell the mold infestation. We left immediately and did not choose to stay in these conditions. The hotel is in desperate need of repairs and updates. It could be a nice place but has not been maintained. I would sleep outside under a tree before I would spend any time in this hotel. We probably won’t be refunded. They have not refunded me for my stay even though we did not stay here. "

"First room wasn’t cleaned from toothpaste on the mirror to white spots on the picture above the bed (headboard) and the doors keypad had wires hanging out. Second room was ok. Room Doors are hard to open and balcony doors as well I cut my finger on the because of how bad they are to open and close. Pool bar bartenders are slow and not friendly the pool bar closes way to early. Only place to get food was by the pool. Small coffee and breakfast bar in lobby but not open long enough. No restaurant in the hotel. Only one elevator in the main lobby worked so waiting for the elevator was long. When at the pool I had to go to the bathroom and the pool bathroom was being cleaned witch is great but not when the cleaning lady is just talking on her phone and tells you to go to the lobby bathroom then when you get to the lobby bathrooms they’re also being cleaned. I had to go to my room and pee. Very inconvenient. "

"Excellent place, near all "