Room 302 can’t online no wifi signal in room. I need to walk out the hallway to online. I used my own 4G sim card to online. If room 301,303,304 are better. I spoke with their front desk manager Mr. Jason. He said that he will restart the wifi router, but still no signal in room 302. By the way, more than 20 ants in bathroom washing place and the long wood table.
I am so disappointed about the hotel cairns. I have 2 bookings for 4 nights. The first 2 nights i stay in room 206, it is so noise by their restaurant Treasure court. I heard the dishes sound and their staff talking between 7-10pm. I can’t sleep well. Couple customers went to treasure court complain with them. Including china & western customers. I requested room change and the front desk staff said he will change for me on next day and ask me pack up my baggages. The next day after my cruise trip. I went to front desk counter and get my room, but Mr. Jason front desk manager told me that his colleague didn’t leave him a note. So that, he can’t switch room for me due fully booked.
My second booking room 302 can’t online no wifi in room. I need to walk out the hallway to online. I used my own 4G sim card to online.
I spoke with their front desk manager Mr. Jason. But i still can’t online right now. I am so disappointed.
Because the room are too old and too small
The gym very small and very weak air con
真实旅客
2017 年 5 月入住 2 晚
6/10 一般
CHI YUEN
2017 年 3 月 18 日
不满意:员工和服务、住宿条件和设施、客房舒适度
只是合格吧
只是合格吧
CHI YUEN
6/10 一般
真实旅客
2016 年 10 月 25 日
满意:客房舒适度,清洁度
close to city center
breakfast is not really good, the room design is easy to affected if the parking space is loudly
真实旅客
10/10 超赞
Miyuki
与家人出行
2025 年 7 月 8 日
满意:清洁度
よかった
Miyuki
2025 年 7 月入住 4 晚
6/10 一般
David
与配偶出行
2025 年 7 月 4 日
满意:员工和服务,清洁度
Would have been a grand old lady in its day- and I do think they are working on restoration work at present. It’s ok for an overnight stay whilst transiting and it’s very handy to resturaunts and shops. It’s just a bit tired and dated but the tarrif reflects that.
David
2025 年 6 月入住 1 晚
10/10 超赞
Sam
2025 年 6 月 10 日
Good gym compared to other hotels in the area
Sam
2025 年 6 月入住 3 晚
8/10 还可以
Dave
与配偶出行
2025 年 6 月 5 日
满意:清洁度
It’s starting to age
Dave
2025 年 3 月入住 1 晚
2/10 糟糕
Gilbert
商务旅客
2025 年 6 月 2 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The property is so run down, it's literally falling apart and noisy with all the work happening around the pool.
The room itself is old and have not been renovated since the 70s and smells like it as well. The issues I faced are quite comical, 2 out of the 4 lights weren't working so the room was quite dark, the tv had no antenna so the picture was cutting out all the time and the volume on the remote was the channel and the channel was the volume. The sink drain had no cover so I lost my razor blade in it and the water pressure was no more than a light trickle.
How expedia rated this rat hole as a "7.4 & Good" is beyond me, you should be embarrassed with yourself.
Luckily I only had an overnight business stay, I feel sorry for the tourist and honeymooners that are staying at this place.
Gilbert
2025 年 5 月入住 1 晚
8/10 还可以
vincent
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
vincent
2025 年 5 月入住 2 晚
4/10 很差
Shawn
2025 年 5 月 24 日
Shawn
2025 年 5 月入住 5 晚
10/10 超赞
Olivia
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay very convenient
Olivia
2025 年 5 月入住 2 晚
10/10 超赞
Gregory
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice large rooms, very helpful staff. Some work is going on but very good location and I will be happy to stay there again.
Gregory
2025 年 5 月入住 1 晚
10/10 超赞
Corinne
与配偶出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved it, super cute room, location was excellent
Corinne
2025 年 4 月入住 1 晚
4/10 很差
Daniel,Penrith
2025 年 4 月 19 日
不满意:清洁度、服务设施、住宿条件和设施
The place unfortunately is a s**t hole. The hotel is very old and not up to a Ramada standard. Wooden blinds couldn’t keep much light out at all. Was greeted my 2 cockroaches in the bathroom. Room booked wasn’t available on check in so was downgraded (partially my fault due to a late reservation). The place needs to be gutted or demolished.