Room 302 can’t online no wifi signal in room. I need to walk out the hallway to online. I used my own 4G sim card to online. If room 301,303,304 are better. I spoke with their front desk manager Mr. Jason. He said that he will restart the wifi router, but still no signal in room 302. By the way, more than 20 ants in bathroom washing place and the long wood table.
真实旅客
2019 年 7 月入住 2 晚
2/10
I am so disappointed about the hotel cairns. I have 2 bookings for 4 nights. The first 2 nights i stay in room 206, it is so noise by their restaurant Treasure court. I heard the dishes sound and their staff talking between 7-10pm. I can’t sleep well. Couple customers went to treasure court complain with them. Including china & western customers. I requested room change and the front desk staff said he will change for me on next day and ask me pack up my baggages. The next day after my cruise trip. I went to front desk counter and get my room, but Mr. Jason front desk manager told me that his colleague didn’t leave him a note. So that, he can’t switch room for me due fully booked.
My second booking room 302 can’t online no wifi in room. I need to walk out the hallway to online. I used my own 4G sim card to online.
I spoke with their front desk manager Mr. Jason. But i still can’t online right now. I am so disappointed.
Because the room are too old and too small
The gym very small and very weak air con
真实旅客
2017 年 5 月入住 2 晚
6/10
只是合格吧
CHI YUEN
6/10
breakfast is not really good, the room design is easy to affected if the parking space is loudly
真实旅客
10/10
Extensive renovations make the property look bad. Rooms are old but property is priced accordingly.
Glenn
2025 年 7 月入住 1 晚
6/10
Jesse
2025 年 7 月入住 3 晚
10/10
よかった
Miyuki
2025 年 7 月入住 4 晚
6/10
Would have been a grand old lady in its day- and I do think they are working on restoration work at present. It’s ok for an overnight stay whilst transiting and it’s very handy to resturaunts and shops. It’s just a bit tired and dated but the tarrif reflects that.
David
2025 年 6 月入住 1 晚
6/10
renzell
2025 年 6 月入住 2 晚
10/10
Good gym compared to other hotels in the area
Sam
2025 年 6 月入住 3 晚
8/10
It’s starting to age
Dave
2025 年 3 月入住 1 晚
2/10
The property is so run down, it's literally falling apart and noisy with all the work happening around the pool.
The room itself is old and have not been renovated since the 70s and smells like it as well. The issues I faced are quite comical, 2 out of the 4 lights weren't working so the room was quite dark, the tv had no antenna so the picture was cutting out all the time and the volume on the remote was the channel and the channel was the volume. The sink drain had no cover so I lost my razor blade in it and the water pressure was no more than a light trickle.
How expedia rated this rat hole as a "7.4 & Good" is beyond me, you should be embarrassed with yourself.
Luckily I only had an overnight business stay, I feel sorry for the tourist and honeymooners that are staying at this place.