This hotel charged me CAD$100 on Oct 2,2019(check-in, for deposit through visa) & promised me to return whole sum to my bank account. Until Oct 7,2019, I don’t receive any refund CAD$100 from hotel. I also sent e-mail to hotel General Manager about this case. But no reply from him. I hope hotel will help me making refund CAD$100 to my bank account as quickly as possible.
Jessica
2019 年 10 月入住 3 晚
10/10 超赞
Isabelle
与家人出行
2024年06月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a 2-bedroom suite and we totally were in love with the mattresses. Super comfortable. We appreciate having a kitchenette and a dining table. The pipe from the common bathroom did sound a bit loud though such that it woke us up when a family member used the toilet in early morning.
Isabelle
2024 年 5 月入住 1 晚
8/10 还可以
Holly
商务旅客
2024年06月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly and helpful, bed was comfortable but it was too high to for me to easily get in it. (I'm a 5'4" senior with short legs). Noticed the window curtains were worn and had holes in it and that the carpet beside the bed needed cleaning/washing. Otherwise decent room for the cost. Only 5-10 minutes drive to downtown which was great. They also have a free hot breakfast available (eg: omelets, sausage, etc). I'd stay there again.
Holly
2024 年 6 月入住 1 晚
6/10 一般
karan
与家人出行
2024年06月5日
不满意:员工和服务、服务设施、住宿条件和设施
Room carpet looked old and unclean.
karan
2024 年 5 月入住 1 晚
8/10 还可以
Nadia
商务旅客
2024年06月4日
满意:员工和服务,清洁度
Central to where I needed to be. A bit dated but they are doing renos