Oakland California State University East Bay Hotels

"Best hotel breakfast around"

"Please do not stay here. Not only is the management terrible, but the rooms are filthy, musty, and poorly maintained. I even had to switch rooms during my stay. We originally stayed at the La Quinta in Galt because my daughter, who is a photographer, had events around San Francisco. We decided to move to Oakland thinking it would be closer and more convenient. Looking back, leaving Galt was a huge mistake. The La Quinta in Galt was gorgeous, clean, and had an amazing staff. This location was the complete opposite. When I checked in, my state ID was expired. I understand policies are policies, but I have never had an issue using it before — I even flew to NYC with it. I asked if they could simply change the reservation to my daughter’s name since she was also staying with me, but the staff refused. The supervisor was rude, dismissive, and completely unhelpful. At 1 a.m., exhausted and overwhelmed, I ended up on the phone with Hotels.com in tears trying to fix the situation. Having worked for Marriott in my 20s, I was honestly shocked by the lack of customer service and compassion. After more than an hour, Hotels.com finally spoke with the hotel manager, who agreed to cancel and rebook the reservation under my daughter’s name. Unfortunately, the problems didn’t stop there. The hotel smelled strongly of smoke, the room was dirty, and the curtains were literally shredded. Please save yourself the stress and spend your money somewhere else."

"Great and friendly family staff members. I have been lodging here for a very long time.👍"

"Ok hotel a bit dated"

"Very clean no bugs"

"I was put in room 220 on the end. It was quiter than a lot of their rooms but keep in mind freeway road noise is constant. But its easy to get a good night's sleep. This room didn't get neighbors smoking and talking outside my room door. Other rooms get that issue."

"La propiedad estaba sucia, olía a cigarros, las camas estaban sucias. No habían limpiando. Pedimos cambio de habitación y el hombre fue muy rudo nos gritó. Abandonamos la habitación porque mis hijos estaban tosiendo y ahora mi hija está con tos. Fue horrible no volvería nunca."

"Overall, this place has seen better days. The exterior of the property is pretty rundown, one might even say dingy. Parking is very tight and the small lot and if the back lot was used I'm not sure how cars would get in and out. As the picture show, they definitely provided some upgrades in the rooms. While these were not exactly like putting lipstick on a pig, they were superficial at best. The air conditioner/heating unit was old and loud. There were places on the walls that looked worn and scratched. The bed frame itself was a creaky, metal frame reminiscent of something you might find in your grandparents basement."

"It was a simple process and a great property. "