2/10 很差
Savanna
伴侶同遊
2025 年 9 月 7 日
不滿：整潔度、職員與服務和住宿狀況
Very poor service. I made my reservation in the afternoon and called to say that I would be checking in late, after 11 p.m. They told me that was fine and that they would wait for me. I arrived at the property and there was no one there. I tried calling the property's number and a confused young receptionist answered because no one had notified him of my arrival. Even worse, the phone number belongs to another hotel. The young man kindly asked me if I could go to his hotel and he would try to sort it out, which he did. In the end, I had to leave Hotel Roma and go to Hotel Al Pino Verde. So, if you're looking for a place to stay, it's better to go to Al Pino Verde, and if you arrive at night, the young man at reception will surely help you with your stay. I was very disappointed with the experience but grateful that a young man with an exhausting work schedule was able to help me.
Savanna
於 2025 年 9 月住了 1 晚