室外游泳池

关于芹苴喜来登酒店的点评

5 out of 5

点评

9.6

绝佳

10 分 - 超赞。480 条好评,共有 622 条点评" "
8 分 - 还可以。115 条好评,共有 622 条点评" "
6 分 - 一般。14 条好评,共有 622 条点评" "
4 分 - 很差。10 条好评,共有 622 条点评" "
2 分 - 糟糕。3 条好评,共有 622 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.4/10

服务设施

9.6/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

YI MING

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 2 晚

10/10 超赞

CHUAN LUNG

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 10 月入住 2 晚

10/10 超赞

Shaffee

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel accommodation is very good, the breakfast is very rich, the waiters are very good
2021 年 3 月入住 4 晚
Front Office Manager 于 2021年03月20日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Board Of Management

10/10 超赞

Chih wei

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
推薦入住
安全,舒適,方便的住宿環境,推薦入住,優先考慮
2021 年 3 月入住 1 晚
Front Office Manager 于 2021年03月8日 的回复
Dear Guest Chih wei, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Board Of Management

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 11 月入住 1 晚
Front Office Manager 于 2020年11月24日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vuong Quoc Tuan

6/10 一般

ShuHsin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 1 晚

10/10 超赞

YAN TING

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
地點好、交通方便,只是飯店配合的計程車司機都會繞路或開過頭,導致多收費用...
2019 年 9 月入住 1 晚
Vuong Quoc Tuan 于 2019年09月13日 的回复
Dear Mr/Ms.Yan Ting ! Thank you for your feedback describing both - the good and the bad of your stay. As such - we wish to apologize for any disappointments during your stay We are pleased that you had a pleasant stay with us. Your compliment and feedback are great encouragements for us to do better in the future. We look forward to welcoming you back in your next trip to Can Tho ! With warm regards, Nguyen Van Thai General Manager

10/10 超赞

SHIHCHE

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
CP值超高
環境很棒,游泳池讓人很放鬆,早餐也很棒
2019 年 3 月入住 1 晚
Vuong Quoc Tuan 于 2019年03月20日 的回复
Dear Mr/Ms.Shihche ! It was our great pleasure to be of your service and thank you for taking time to write us such a positive feedback and provided plenty of useful information for our future guests. We are delighted to read that you had enjoyed all aspects in our property and had wonderful time in our hotel.Your comments will be shared across all team member. We look forwards to welcoming you again to Can Tho in a near future. Warmest Regards, Vuong Quoc Tuan Front Office Manager

8/10 还可以

CHENG HSIEN

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 2 晚
Vuong Quoc Tuan 于 2019年01月9日 的回复
Dear CHENG HSIEN ! Warmest greetings from the Vinpearl Hotel Can Tho. We would like to express our gratitude for your recent experience with us. It was a very much pleasure to know that you have enjoyable your stay with us and to receive your very kind excellent comment on our hotel concept and services, as we continuously strive to provide impeccable services to you. Your valuable comments have been shared to our teams for recognition, it is also big encouragement to continue the good works. Thank you again for sharing your memorable moments, the team and I henceforth look forward to the pleasure of welcoming you back in the not too distant future. Wishing you and family all the best. Vuong Quoc Tuan Front Office Manager

2/10 糟糕

tzeming

满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
不愉快的住宿
此次共預訂4個雙人房2晚,辦理入住時,櫃檯說手續皆已完成並包含所有的早餐,但是第二天中午卻說有一間房只能住一天,經過出示訂房記錄才補辦第二天的住房卡。 第三天的早餐時,餐廳說明一間房不能用餐,經出示訂房記錄,又說必須支付一人的餐費。 由於飯店於12月31日辦理跨年倒數的售票活動,我們在入住時櫃檯已賣完,12月31日上午我們問櫃檯,櫃檯要我們問旅遊諮詢處,諮詢處又要我們問餐廳,餐廳又要我們到六樓的泳池吧台詢問,最後在泳池吧台買到票。 整個過程令人不愉快,員工的訓練非常不足,這次是我第二次入住,感受與上次差太多。
2018 年 12 月入住 2 晚
Chau Chi Cuong - Front Office Manager 于 2019年01月7日 的回复
Dear Tzeming, Thank you for conveying your feedback via Expedia.com we realized that this took time out of your day and for that I am very appreciative as it is through this valuable tool that we are able to gain first-hand feedback of our performance. I noted your rating were below what I consider to be acceptable. I am most concerned about the way our staff handle your request of the count down ticket purchase, which is not the service standards that we are thriving for. As for the breakfast, the room meal plan, we apologized for the miscommunication at first, our Duty Manager has attempted to solve the issue right then. Mr. Tzeming, please be rest assured that your comments were heard. We are very committed to guest satisfaction and the direct guest feedback is an important tool for our evaluation of our success, as well as an excellent focus for the team to improve in key areas for all guests. On behalf of our entire team here at Vinpearl Can Tho, thank you again for the feedback and we appreciate your business. My team and I look forward to the opportunity of welcoming you back again soon. Sincerely,

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很棒.
2018 年 12 月入住 1 晚
Chau Chi Cuong 于 2019年01月4日 的回复
Dear our Valued Guest We very much appreciate your comments regarding your stay at the Vinpearl Hotel Can Tho. We glad to know that you have good experiences with us and we are really love you comment regarding to our services and facilities. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Chau Chi Cuong Front Office Manager

2/10 糟糕

tzeming

满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
服務人員素質差
櫃台工作人員在我們入住時說一切都己辦好没有問题,第二天却說有一間房只訂一天,經出示訂房記錄才又續辦住宿。 第二天要参加飯店辦的跨年倒數,先説已滿額,又經過轉了三個單位才確定是到泳池吧台購票。 足證飯店的工作人員訓練不足。
2018 年 12 月入住 1 晚
Front Office Manager 于 2019年01月3日 的回复
Dear Tzeming, Thank you very much for taking time to highlight your service experience at our hotel. Please be assured that your review has been discussed at length with our team to understand the cause of the incidents in detail and subsequent corrective action taken. Guest feedback is important to us and is the key to the ensuring consistency of our product and services, and your comments have given us some insights on where improvement is required. We do hope that you will allow us the opportunity to be of service to you again in the distant future. I remain at your kind disposal should you require any assistance. Sincerely, Chau Chi Cuong Front Office Manager Vinpearl Hotel Can Tho

10/10 超赞

chien-feng

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 2 晚
Chau Chi Cuong 于 2018年12月18日 的回复
Dear chien-feng ! We very much appreciate your comments regarding your stay at the Vinpearl Hotel Can Tho. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chau Chi Cuong Front Office Manager

10/10 超赞

kunting

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常推薦
CP值最高的一間飯店,乾淨整潔,早餐非常豐盛,旁邊有shopping mall和美食餐廳,非常推薦
2018 年 12 月入住 1 晚
Chau Chi Cuong 于 2018年12月8日 的回复
Dear Kunting ! Thank you for taking the time to write this wonderful review. We are very delighted to read that you had enjoyed all aspects in our hotel. It is aways the pleasure of our friendly and kind staff to ensure that you, our guest, will have a comfortable and worry-free stay. We hope to have the opportunity to welcome you back soon. With our kindest regards from beautiful Vinpearl Hotel Can Tho, Warmest Regards, Chau Chi Cuong Front Office Manager

8/10 还可以

CHENG HSIEN

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 2 晚
Chau Chi Cuong 于 2018年11月10日 的回复
Dear Value Guest ! It was our greatest pleasure to have you here and thank you for taking time to write us such a positive feedback and provided plenty of useful information for our future Guests. We are delighted to read that you had enjoyed all aspects in our property and had wonderful time in our hotel.Your comments will be shared across all team member. We hope to see you again soon. Sincerely Chau Chi Cuong Front Office Manager

8/10 还可以

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
一切都很好,直到放在旅館內的行李箱被破壞為止,五星級的旅館不該有這樣的事情發生,還好沒有沒有什麼貴重東西可失竊的..
2018 年 10 月入住 3 晚
Chau Chi Cuong 于 2018年11月10日 的回复
Dear Value Guest ! It was our greatest pleasure to have you here and thank you for taking time to write us such a positive feedback and provided plenty of useful information for our future Guests. We are delighted to read that you had enjoyed all aspects in our property and had wonderful time in our hotel.Your comments will be shared across all team member. We hope to see you again soon. Sincerely Chau Chi Cuong Front Office Manager

10/10 超赞

Hon Wan Samson

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 1 晚
Vuong Quoc Tuan 于 2018年09月29日 的回复
Dear Value Guest ! It was our greatest pleasure to have you here and thank you for taking time to write us such a positive feedback and provided plenty of useful information for our future Guests. We are delighted to read that you had enjoyed all aspects in our property and had wonderful time in our hotel.Your comments will be shared across all team member. We hope to see you again soon. Sincerely Vuong Quoc Tuan Quản Lý Tiền Sảnh

10/10 超赞

chiao

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
完美的五星級飯店
飯店非常漂亮,是這一區最醒目的地標大樓,所以我們步行探索市區的時候不擔心迷路,很容易可以找到飯店,飯店人員非常熱心有禮貌,有耐心答覆我們關於旅遊的問題,房間非常的新穎乾淨,這次入住20樓,窗外就是超美的夜景,非常驚艷,浴室還貼心附有沐浴鹽,讓走了一天的我們能好好泡澡放鬆,晚上在泳池旁的bar喝杯調酒也很棒,風景很漂亮,飯店裡的公用廁所也超乾淨,提供擦手用的毛巾而不是衛生紙,環保加分,整天而已實在很棒,沒什麼好挑剔的!有機會一定會再來!
2018 年 2 月入住 1 晚
Mai Tram Nguyen 于 2018年03月8日 的回复
Dear Mr/Ms. Chiao, Thank you for your wonderful review regarding your last visit at Vinpearl Can Tho Hotel. It’s great to learn that you had enjoyed your stay and had a perfect stay in overall. I will pass on your kind compliment to all our team members who try to put their effort in everyway to serve our guests. Again thank you for choosing Vinpearl Can Tho Hotel and we look forward to welcoming you back very soon. Best regards Mai Tram Nguyen Front Office Director

10/10 超赞

Dingmin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常超值的飯店
房間寬敞新穎,高樓層視野極佳,早餐豐富多樣,最重要的是價錢低廉,非常棒的住宿體驗。
2018 年 2 月入住 1 晚
Mai Tram Nguyen 于 2018年02月13日 的回复
Dear Mr/Ms. Dingmin, Thank you for staying and taking time to share us your wonderful feedback regarding your last visit at Vinpearl Can Tho Hotel! I am delighted to learn that you enjoyed our hotel and had a perfect stay in overall. I will pass on your kind compliment to all our team members who try to put their effort in every way to serve our guests. Again thank you for choosing Vinpearl Can Tho Hotel and we look forward to welcoming you back very soon. Best regards Mai Tram Nguyen Front Office Director

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 1 月入住 4 晚
Mai Tram Nguyen 于 2018年01月26日 的回复
Dear Mr/Ms. Anonymous, Thank you for staying and taking time to share us your wonderful feedback regarding your last visit at Vinpearl Can Tho Hotel! I am delighted to learn that you enjoyed our hotel and had a perfect stay in overall. I will pass on your kind compliment to all our team members who try to put their effort in every way to serve our guests. Again thank you for choosing Vinpearl Can Tho Hotel and we look forward to welcoming you back very soon. Best regards Mai Tram Nguyen Front Office Director

10/10 超赞

Sheng-Ning

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
邊間的房間收不到WIFI訊號,如果可以改善會更好
2018 年 1 月入住 1 晚
Mai Tram Nguyen 于 2018年01月22日 的回复
Dear Mr/Ms, Sheng Ning, Thank you for staying and taking time to share us your wonderful feedback regarding your last visit at Vinpearl Can Tho Hotel! I am delighted to learn that you enjoyed our hotel and had a perfect stay in overall. I will pass on your kind compliment to all our team members who try to put their effort in every way to serve our guests. Again thank you for choosing Vinpearl Can Tho Hotel and we look forward to welcoming you back very soon. Best regards Mai Tram Nguyen Front Office Director

10/10 超赞

Han-Tsung

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Second time
C/P scores very GOOD.
2017 年 7 月入住 1 晚

8/10 还可以

I TING

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 6 月入住 1 晚

10/10 超赞

Saw Cheng

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice view of the Mekong River from hotel room
2024 年 4 月入住 1 晚

4/10 很差

TETSUHIRO

满意:住宿条件和设施,清洁度
不满意:员工和服务
Hotel staff (4 restaurant employees on the ground floor) were unable to introduce restaurant opening after 10:00 in their own hotel, which is easy to answer and they they should have been well trained to guide guests who checked in late. Very poor education level.
2024 年 4 月入住 1 晚

10/10 超赞

Justin,LYNNWOOD

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel
2024 年 4 月入住 2 晚

10/10 超赞

Khai

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 6 晚

8/10 还可以

Kristina,Santa Rosa

满意:清洁度、员工和服务、住宿条件和设施
Variety of foods selection. Friendly staffs and services
2024 年 3 月入住 3 晚

10/10 超赞

Bich

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and clean with exceptional service!
2024 年 2 月入住 1 晚

10/10 超赞

Fatma

2024 年 2 月入住 3 晚

10/10 超赞

Darryl,Beaumont

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, restaurant had great food, great location, friendly and attentive staff
2024 年 2 月入住 3 晚

10/10 超赞

Tuan

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
My room with riverside view and the helpful front desk and the receptionist staff place me on the 27th floor with an impeccable bird’s eye view of the river and the brilliance lights at night on the main street. Additionally, the breakfast buffet here is The BEST I have had for the range hotels like this there is so much selection of local flavors just wish I could eat more and not gaining weight. Special appreciation to: Nhi Hy, Ken Pham, Tình, Khoa, Huy, Lược, Thao, Vu, Truong and Thien Will be back!
2024 年 2 月入住 4 晚

4/10 很差

victoria phuongdai

2024 年 2 月入住 2 晚

6/10 一般

Brian

2024 年 2 月入住 4 晚

10/10 超赞

Phuong

满意:服务设施
Wonderful
2024 年 2 月入住 1 晚

10/10 超赞

Allen,MORROW

满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good
2024 年 2 月入住 2 晚

10/10 超赞

Eric

与家人及幼儿出行, 与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was pretty recent and the pool was a nice feature.
2024 年 2 月入住 1 晚

10/10 超赞

Danh

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very clean, the buffet breakfast is very tasty and many varieties, a big shout out for all the staff, they all very helpful, friendly and polite. We will definitely come and stay here again.
2024 年 2 月入住 2 晚

10/10 超赞

Claudia

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Camere molto spaziose e molto pulite, staff molto cordiale, colazione magnifica. Bellissima piscina.
2024 年 2 月入住 2 晚

10/10 超赞

Van

2024 年 1 月入住 3 晚

10/10 超赞

Miguel

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚

10/10 超赞

Tan

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and hygienic, beautiful scenery, all staff are happy and sociable 👍
2024 年 1 月入住 3 晚

10/10 超赞

Thanh

与家人出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent everything!
Huge rooms, comfortable beds. Very clean overall. Have nothing bad to say. Excellent place to stay if you’re traveling to Can Tho.
2024 年 1 月入住 1 晚

10/10 超赞

Tin

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚

10/10 超赞

Trung

与家人出行
Everything was amazing.
2024 年 1 月入住 2 晚

10/10 超赞

Ichiro

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚

6/10 一般

Emma

满意:清洁度、员工和服务、住宿条件和设施
Hotel was nice but the pool area was closed
The hotel is nice and quiet and the employees were friendly and welcoming. However, the hotel is located a little far from the city center. There’s not much to do in the area (except from visiting the floating market), and we were therefore very disappointed to find out that the pool area (including the pool lounge bar) was closed due to private company events on two of the three days/nights we stayed at the hotel. If we’d known in advance, we would probably have picked another hotel.
2024 年 1 月入住 3 晚

10/10 超赞

Juha

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 5 晚

10/10 超赞

Trung

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 6 晚