Canada - New England hotels from HK$602

"EXCELLENT customer service: loved how the staff comes in the evening to turn down bed, put out slippers, leave chocolates, and ensure purified water is available in the room."

"The free parking while we were in our trip and the shuttle were appreciated. The rooms are ok but the place overall is quite tired. Staff were great"

"Customer service was amazing, staff at front desk, valet, the restaurant and room service were all friendly, very helpful and kind. Room was a bit dusty, and furniture was pretty worn. As for amenities, one of the reasons we booked this hotel was because of the pool, hot tubs and spa. Online they make it sound like they have two heated pools, only one which children are allowed to use. During our 5 night stay we weren’t able to use the pool at all because everytime we tried both hot tubs and the pool were full of screaming children. They were so loud that you could hear them all the way down the hallways in the sauna and steam rooms. We loved the customer service, and like to go up to Quebec in the winters for long weekends, but will not be returning to this hotel unless visiting with friends who have small children. Plenty of other very nice boutique hotels that are much more relaxing and equally well located in the old port area. But a big thank you for the staff for being so wonderful. "

"Overall nice hotel, but would benefit from some renovations in certain areas and a bit more cleanliness."

"Clean room, great location and staff"

"Most of the hotel was good. Staff was wonderful and helpful. The parking situation was extremely confusing and the rooms were so hot you could barely stand to sleep there. no ac. Those two things really damped the trip. "

"Highly recommend "

"First impression not very friendly "

"Clean room but very cold staff was nice heat was very low we had to call twice but in the end they fixed it , I must say it was during the storm so temperatures were veryyy low "