2/10 Terrible
Kevin
2 Dec 2022
Do not stay here. Badly treated by Owners.
Booked for 4 nights at 70 euros per night - requested a quiet room and were the only guests in the hotel. From about 9pm till 3am you are kept awake by the loudest of music from bars and clubs nearby. Impossible to sleep even with earplugs. Then from 3am you hear all the noise from people and cars leaving the area from the parking lot opposite. Decided to check out after a terrible night which we did but the hotel owners absolutely refused to offer any refund at all for our 3 unused nights so they even made clear euro 210 profit out of our misery. Despite phone calls from Hotels.com they still refused. We moved to the Doubletree by Hilton which was great. Do not stay at this hotel. They should warn guests about the noise but instead they trick you by only allowing non refundable bookings so you’re stuck.
The front desk staff admit all guests complain about the noise and they are under instruction to state absolutely no refund.
The noise from the clubs is very, very loud and evidently is same every night. We were there on Sunday in November so imagine what it’s like in high season.
Deluxe room 15 year old AC / heating doesn’t work. Bathroom is tiny and smelly. Rooms badly need renovations.
Despite Google reviews 4 days ago no response from Owners.
The noise problem may not be their fault but it certainly isn’t the fault of the paying guests. We never asked for anything other than some refund for our 3 unused nights in an otherwise empty hotel.
Kevin
Stayed 4 nights in Nov 2022





























