露台

关于奥华尼西酒店的点评

4 out of 5
奥华尼西酒店
25 Edinburgh Ave, Canberra, ACT

点评

8.8

超赞

10 分 - 超赞。599 条好评,共有 1000 条点评" "
8 分 - 还可以。240 条好评,共有 1000 条点评" "
6 分 - 一般。91 条好评,共有 1000 条点评" "
4 分 - 很差。44 条好评,共有 1000 条点评" "
2 分 - 糟糕。26 条好评,共有 1000 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

9.0/10

环保

点评

8/10 还可以

Wen

2023 年 12 月入住 1 晚
Nitya 于 2024年01月2日 的回复
Hi Wen,Thank you for taking a moment to share your wonderful experience at Ovolo Nishi. We hope you’ll visit us again soon.Many thanks,Nitya

10/10 超赞

Yating

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店设计不错,酒店附属的餐厅也不错。
2019 年 11 月入住 2 晚

10/10 超赞

Haiyan

满意:清洁度、员工和服务、住宿条件和设施
侘寄风
侘寄风格酒店...
2019 年 9 月入住 1 晚

8/10 还可以

Steven

满意:清洁度、员工和服务、住宿条件和设施
Hip Design Hotel
A great design hotel in common areas as well as the rooms. Staffs were friendly and helpful! However, the selection of their restaurant still have space for improvement. Their 7 AUD Fresh cold-pressed Apple or Orange juice still came from packing rather than fresh-squeezed 😅
2019 年 7 月入住 2 晚
Rachel 于 2019年07月31日 的回复
Hey Steven, Thanks for your review, I'm glad you found our staff to be helpful during your stay, we think they're pretty great too!! We've updated our restaurant offerings again, and have some fresh OJ in our brekky offerings now too. We hope to see you back again soon! Cheers, Rachel

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 3 月入住 1 晚
Nicole 于 2018年04月18日 的回复
Hello! Nothing speaks louder than 5 stars with no comments. Loved loved everything our about our stay right?? Thanks and we're looking forward to seeing you again!

10/10 超赞

WENPING

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Peter

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cosy ambience earthy with lots of wood
2024 年 4 月入住 1 晚
Nitya 于 2024年04月19日 的回复
Hi Peter,Thank you for taking a moment to share your wonderful experience at Ovolo Nishi. We are so pleased to hear you found everything to your liking. We look forward to welcoming you back again soon.Regards,Nitya

8/10 还可以

Claire

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love staying here for the quiet rooms and styling. Some elements are getting a little tired and stay seemed a little unsure off themselves at times. Love the free mini bar but missed bubbles on arrival that we've had before.
2024 年 3 月入住 1 晚
Nitya 于 2024年04月3日 的回复
Hi Claire,Thank you for taking a moment to share your experience at Ovolo Nishi. We are so pleased to hear you found hotel and styling to your liking. We look forward to welcoming you back again soon.Regards,Nitya

6/10 一般

Natalie

与家人及幼儿出行
满意:员工和服务,清洁度
Overall a lovely stay however the walls were quite thin and we could hear the others snoring, loud breathing and children crying right behind our bed.
2024 年 3 月入住 1 晚
Nitya 于 2024年04月3日 的回复
Hi Natalie,We appreciate your taking the time to leave a valuable feedback. We’re delighted to hear that your overall stay was amazing. We’re sorry to hear about the noisy neighbours. Unfortunately, things can sometimes happen that are out of our control however we have 24 hours guest service team who can assist if you require quite room. We look forward to seeing you again soon.Regards,Nitya

10/10 超赞

Sean

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Property, location and room was excellent, as was reception staff. Service team in the breakfast restaurant were terrible - not trained, undirected and extremely poor service.
2024 年 3 月入住 1 晚
Nitya 于 2024年04月3日 的回复
Hi Sean,Thank you for taking a moment to share your wonderful experience at Ovolo Nishi. We are so pleased to hear you found hotel, location and room to your liking.We apologize that our breakfast service was below average. Food and Beverage manager has been notified to address this with his team. We look forward to welcoming you back soon.Regards, Nitya

10/10 超赞

Brian

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the design of the public areas and the room design. The bed was very comfortable I enjoyed the choices for the breakfast.
2024 年 2 月入住 1 晚
Nitya 于 2024年03月8日 的回复
Hi Brian,Thank you so much for taking the time to leave us wonderful feedback. We’re thrilled to hear that we made a good impression on you and you loved the design of room.We hope you’ll visit us again soon.Many thanks,Nitya

6/10 一般

Michael

2024 年 3 月入住 2 晚
Nitya 于 2024年03月25日 的回复
Hi Michael, Thank you for taking out time to rate your stay at Ovolo Nishi. We look forward to welcoming you back at Ovolo Nishi for a wonderful experience. Regards,Nitya

10/10 超赞

Kevin,COCKBURN CENTRAL

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
Nitya 于 2024年02月18日 的回复
Hi Kevin,Thank you so much for taking the time to leave an excellent rating. We look forward to welcoming you back at Ovolo Nishi. Regards,Nitya

10/10 超赞

Melinda,MOSMAN

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Nitya 于 2024年02月8日 的回复
Hi Melinda,Thanks for sharing your wonderful rating. Regards,Nitya

10/10 超赞

Abraham

2024 年 1 月入住 1 晚
Nitya 于 2024年02月1日 的回复
Thank you for excellent rating Abraham. We look forward to welcome you back soon.

8/10 还可以

Lanh

2024 年 1 月入住 4 晚
Nitya 于 2024年02月1日 的回复
Hi Lanh,Thank you for taking out time to rate your stay at Ovolo Nishi. We look forward to welcoming you back soon.Regards,Nitya

10/10 超赞

Rhonda

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Great hotel. Great atmosphere.
2024 年 1 月入住 1 晚
Nitya 于 2024年02月1日 的回复
Hi Rhonda,Thank you for taking a moment to share your wonderful stay experience at Ovolo Nishi. We are so pleased to hear you found {everything to your liking. We look forward to welcoming you back again soon.Regards,Nitya

6/10 一般

Mark

满意:员工和服务
Room was too small for price you pay. Some of the services didn’t work. Problem with t.v and no proper seating in room.
2024 年 1 月入住 1 晚
Nitya 于 2024年01月25日 的回复
Hi Mark,Thank you for recent review. We regret that we did not deliver our usual standard of service. I would recommend you to book original sun or creative sun room for future. These rooms have lot of space.We hope to see you again in the near future.Regards,Nitya

10/10 超赞

Dane

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Nitya 于 2024年01月25日 的回复
Hi Dane,We are so grateful for your wonderful 5-star rating! We look forward to welcoming you back again soon.Many thanks,Nitya

10/10 超赞

Lauren

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Nitya 于 2024年02月8日 的回复
Hi Lauren,Thanks so much for taking the time to leave us an rating, it's much appreciated!Regards,Nitya

10/10 超赞

Murray

2024 年 1 月入住 1 晚
Nitya 于 2024年02月8日 的回复
Hi Murray,Thanks for sharing your excellent five star rating. Regards,Nitya

10/10 超赞

Dan

满意:清洁度、员工和服务、住宿条件和设施
Bar needs to let everyone know before closing. Last call! We were sitting there and couldn’t order anymore drinks after 10pm.
2023 年 12 月入住 2 晚
Rose 于 2024年01月12日 的回复
Hi Dan,Thank you for sharing this review, our policy is to call last drinks with customers seated in the bar. Unfortunately, it was overlooked on the night that you were in the bar. I have passed it on to our Food and Beverage team. Our apologies.Kind regards,

10/10 超赞

真实旅客

满意:客房舒适度,清洁度
Great service and cool hotel
Great customer service and stylish hotel with amazing bar
2024 年 1 月入住 2 晚
Nitya 于 2024年01月11日 的回复
Hi,Thank you so much for your incredibly kind words and for awarding us a five-star rating! We look forward to welcoming you back again soon.Many thanks,Nitya

6/10 一般

SHAHID

满意:员工和服务,清洁度
Room was average but had a good view. There was a problem with the light switches, the lights could not be turned off. The front desk staff came to our room to resolve the issue but were unable to and no one from maintenance was available. We had planned to sleep early because of a long day ahead of us so it was quite inconvenient to sleep with lights on. However, the reception staff was very helpful, they gave us another room where we moved all our stuff. Lost valuable time that we could have used to rest.
2024 年 1 月入住 1 晚
Nitya 于 2024年01月12日 的回复
Hi Shahid,Thank you for taking a moment to share your experience at Ovolo Nishi. Our team is so glad to hear that you was finally resolved and you had a great stay. We look forward to seeing you again soon.Kind regards,Nitya

8/10 还可以

Lisa

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely place
Great location, quiet, loved the lollies at the reception and the welcome plus the birds sounds piping through the hallways
2024 年 1 月入住 1 晚
xNitya 于 2024年01月11日 的回复
Hi Lisa,Thank you so much for your incredibly great feedback and for awarding us a good rating! We look forward to welcoming you back again soon.Many thanks,Nitya

2/10 糟糕

Ji Hoon

2024 年 1 月入住 2 晚
Nitya 于 2024年01月25日 的回复
Hi Ji, Thank you for taking out your time to rate the hotel however we would appreciate if you could provide us with details for the low rating. Look forward to hearing from you soon.Kind regards,Nitya

10/10 超赞

Brett

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great ambience and the receptionstaff especially the gentleman on the counter was fantastic, helpful and friendly
2023 年 12 月入住 1 晚
Nitya 于 2024年01月5日 的回复
Hi Brett,Thank you for taking a moment to share your wonderful experience at Ovolo Nishi. We are so pleased to hear you found guest service team friendly and helpful. We look forward to welcoming you back again soon.Kind regards,

10/10 超赞

Melanie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Nitya 于 2024年01月3日 的回复
Hi Melanie,Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!Many thanks,Nitya

10/10 超赞

Chi-Lieng

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very happy, would stay here again
2023 年 12 月入住 3 晚
Nitya 于 2024年01月3日 的回复
Hi ChiLieng,Many thanks for the 5-star rating. We wish you many more years of happiness and look forward to seeing you again soon. Regards,Nitya

10/10 超赞

Rachel

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Nitya 于 2024年01月2日 的回复
Hi Rachel,Thank you for taking a moment to provide us with an excellent rating. We hope you’ll visit us again soon.Many thanks,Nitya

10/10 超赞

Bob,Bairnsdale

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
But loud night club music
2023 年 12 月入住 1 晚
Nitya 于 2024年01月3日 的回复
Hi Bob,Many thanks for the 5-star rating. We hope you’ll visit us again soon.Regards,Nitya

10/10 超赞

Nujhat

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 3 晚
Nitya 于 2024年01月3日 的回复
Hi Nujhat,Many thanks for the wonderful 5-star rating. We hope you’ll visit us again soon.Many thanks,Nitya

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Rupak Kattel-Assistant Front Office Manager 于 2023年12月20日 的回复
Dear Guest,We sincerely appreciate your wonderful ratings of our hotel and it brings us immense joy to see that you had a pleasant stay with us.We look forward to welcoming you back again in the near future.Best regards,

10/10 超赞

Nerida

2023 年 12 月入住 1 晚
Rupak Kattel-Assistant Front Office Manager 于 2023年12月20日 的回复
Hi Nerida,Thanks for taking the time to share your feedback with us and we're glad to see that you enjoyed your stay.Hope to see you soon.Regards,Rupak KattelAssistant Front Office Manager

8/10 还可以

Vicki

满意:清洁度、员工和服务、住宿条件和设施
The location is good, you can park for free out the front if you get up before 6 am and move your car. Great to have the Palace theatre in the building, and walking around the lake is also good.
2023 年 12 月入住 2 晚
Rupak Kattel-Assistant Front Office Manager 于 2023年12月20日 的回复
Dear Vicki,We sincerely appreciate your wonderful ratings of our hotel and it brings us immense joy to see that you had a pleasant stay with us.We look forward to welcoming you back again in the near future.Regards,

10/10 超赞

Andrew

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Nitya 于 2023年12月7日 的回复
Hi Andrew,Thank you so much for the 5-star rating!. We look forward to seeing you again soon.Regards,Nitya

10/10 超赞

Stuart

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The facility is funky, modern, conveniently located, and the staff were extremely friendly. I'm looking forward to my next stay.
2023 年 12 月入住 1 晚
Nitya 于 2023年12月7日 的回复
Hi Stuart,Thank you for taking a moment to share your wonderful experience at Ovolo Nishi. We’re thrilled to hear you found everything to your liking. We look forward to welcoming you back again soon.Regards,Nitya

10/10 超赞

Steven

满意:清洁度、员工和服务、住宿条件和设施
Nitya 于 2023年12月7日 的回复
Hi Steven,Thank you so much for the 5-star rating!. We look forward to welcoming you back again soon.Regards,Nitya

8/10 还可以

Natascha

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stylish, friendly staff, architecture is very interesting.
2023 年 11 月入住 3 晚
Rupak Kattel-Assistant Front Office Manager 于 2023年12月20日 的回复
Dear Natascha,Thank you so much for your wonderful review and kind words about Ovolo Nishi. We truly appreciate your feedback and are delighted to hear that you had such a positive experience during your stay with us.We take great pride in creating an exceptional atmosphere at Ovolo Nishi, and we are thrilled to hear that you found it to be unlike any other hotel. We aim to provide our guests with a memorable and inspiring experience, and we are glad that we were able to achieve that for you.Thank you once again for your kind words and for choosing Ovolo Nishi. We look forward to welcoming you back in the future and providing you with another exceptional stay.Regards,Rupak KattelAssistant Front Office Manager

10/10 超赞

Corey

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome cozy stay, cool features and very comfy bed!
2023 年 11 月入住 2 晚
Nitya 于 2023年12月7日 的回复
Hi CoreyThank you so much for the wonderful 5-star rating!. We are so pleased to hear you found room features and bed to your liking. We look forward to welcoming you back again soon.Regards,Nitya

10/10 超赞

emma

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved everything and staff are super friendly. Only negative the lighting is really bad when you need to get ready for the day.
2023 年 11 月入住 2 晚
Nitya 于 2023年12月1日 的回复
Hi Emma,Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay experience at Ovolo Nishi. Your feedback motivates us to continue providing exceptional service to all our guests. We look forward to welcoming you back soon!Regards,Nitya

10/10 超赞

Vishal,Auckland

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
2023 年 11 月入住 1 晚
Nitya 于 2023年12月1日 的回复
Hey Vishal,Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay experience at Ovolo Nishi. We look forward to welcoming you back soon!Regards,Nitya

10/10 超赞

James

2023 年 11 月入住 1 晚
Rupak Kattel- Assistant Front Office Manager 于 2023年12月20日 的回复
Hi James,Thanks for taking the time to share your feedback with us and we're glad to see that you enjoyed your stay.Hope to see you soon.Regards,Rupak KattelAssistant Front Office Manager

10/10 超赞

Helen,Stanmore

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the general ambiance, very comfortable and pleasant. Staff were amenable.
2023 年 11 月入住 1 晚
Nitya 于 2023年11月23日 的回复
Hi Helen, Thank you for your wonderful feedback. We are happy to hear that you enjoyed your stay at Ovolo Nishi and loved the ambiance. We look forward to welcoming you again in the future.Regards,Nitya

10/10 超赞

Gary

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Happy Traveller
Staying at an Ovolo Hotel is always a great experience and Ovolo Nishi is no exception. Friendly, helpful, smiling staff who made my stay the best. Loved the hotel decor, bar & restaurant and the vibe. I’m looking forward to returning in 5 months.
Interesting artwork and signs that make you smile and feel good.
Beautiful corridors with lovely sounds.
The Original Atrium room is spacious, comfortable and lux.
The lighting in the room is art in itself.
2023 年 11 月入住 1 晚
Nitya 于 2023年11月24日 的回复
Hi Gary,Thank you for sharing photo's and wonderful review of your recent stay experience. Our team here at Ovolo Nishi is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.Regards,Nitya

4/10 很差

Mitchell

满意:员工和服务,清洁度
2023 年 11 月入住 2 晚
Nitya 于 2023年11月23日 的回复
Hi Mitchell,Thank you for taking the time to rate your stay at Ovolo Nishi. We hope more content was provided to this rating for improvement.Regards,Nitya

10/10 超赞

Jon

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
this is an oasis in new Acton just such pleasure to stay here, ultra mod room, nice and quiet but lots of action downstairs and in the precinct i'll be back for sure only downside the shift of Monster to vego only!!!
2023 年 11 月入住 3 晚
Nitya 于 2023年11月24日 的回复
Hi Jon,Thank you for taking a moment to share your wonderful experience at Ovolo Nishi. We are so pleased to hear you found the hotel to your liking. We look forward to welcoming you back again soon.Regards,Nitya

10/10 超赞

Gregory

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fabulously quirky!
2023 年 11 月入住 2 晚
Nitya 于 2023年11月23日 的回复
Hi Gregory,Thank you for taking time out to rate your stay at Ovolo Nishi. We’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Regards,Nitya

10/10 超赞

Jesse

2023 年 11 月入住 1 晚
Nitya 于 2023年11月23日 的回复
Hi Jesse,Thank you for taking time out to rate your stay at Ovolo Nishi. We’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Regards,Nitya

10/10 超赞

Stephen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic hotel. Very friendly staff. Room was very clean and had everything you needed. The bar and restaurant were great and the location was excellent. Highly recommended
2023 年 11 月入住 1 晚
Nitya 于 2023年11月23日 的回复
Hi Stephen,Thank you for sharing wonderful review of your recent stay experience. Our team here at Ovolo Nishi is committed to providing high-quality guest service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.Regards,Nitya