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关于堪培拉太平洋套房酒店的点评

4.5 out of 5
堪培拉太平洋套房酒店
100 Northbourne Avenue, Canberra, ACT

点评

8.0

很好

10 分 - 超赞。343 条好评，共有 1000 条点评" "
8 分 - 还可以。384 条好评，共有 1000 条点评" "
6 分 - 一般。153 条好评，共有 1000 条点评" "
4 分 - 很差。82 条好评，共有 1000 条点评" "
2 分 - 糟糕。38 条好评，共有 1000 条点评" "

8.0/10

清洁度

8.2/10

员工和服务

7.8/10

服务设施

7.6/10

住宿条件和设施

点评

6/10 一般

HSIAO CHING

与家人出行
2023 年 1 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Service (house keeping) was good. Room facilities and Location is good. Car park is good!
2020 年 3 月入住 4 晚
Jess - Guest Experience Manager 于 2020年03月29日 的回复
5/5 - terrific!

10/10 超赞

LiangYu

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice location, cozy room
This is the second time we stayed in Pacific Suites Canberra. The cozy room has well-equipped kitchen, washing machine and dryer. There is a light rail station in front of the hotel so it's convenient to go to city center by taking light rail. We will definitely choose this hotel when we visit Canberra next time.
2020 年 1 月入住 3 晚
Jess - Guest Experience Manager 于 2020年01月28日 的回复
Hi LiangYu. We love hearing from our guests, especially those that come and stay again. Sounds like you were able to make the most of our apartment style accommodation at the Pacific as well as our terrific location. See you next time!

4/10 很差

真实旅客

2019 年 8 月入住 1 晚
Cheers, Abby - Guest Experience Manager 于 2019年09月18日 的回复
It would be great to get more info. Please contact us via the hotels front desk or email so we can improve for you and other guests in the future.

10/10 超赞

LiangYu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
舒服的住宿，進市區方便
離坎培拉市區和澳洲國立大學近，走路約15分鐘可抵達。如不想走路，可選擇搭乘輕軌。 房內空間寬敞，廚具齊全，還有洗衣機，適合長住。 但只有起居室有暖氣，臥室內沒有，美中不足。
2019 年 8 月入住 7 晚
Pacific Suites Canberra 于 2019年08月16日 的回复
Thank you for your feedback. We are glad you enjoyed your stay overall but apologise that some aspects were not completely satisfactory. We will take your comments on board and hope that you will give us another chance to show you our improvements in the future. Kind Regards,

4/10 很差

David

与家人出行
不满意：住宿条件和设施，清洁度
When I first checked in, I felt like I was interrupting the staff. There was nothing welcoming about it. Also the bedding arraignment was not what I requested. The cups in the cupboard were chipped and one was dirty.
2023 年 4 月入住 1 晚

8/10 还可以

Kate

不满意：清洁度
2023 年 4 月入住 3 晚

10/10 超赞

Kai Yee

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Clean and convenient for family with small baby.
2023 年 4 月入住 1 晚

10/10 超赞

Barry

满意：住宿条件和设施
Property was within walking distance to main shops and lots of smaller ones - plenty of eateries nearby! Room was very spacious and clean!
2023 年 3 月入住 4 晚

10/10 超赞

Graham

2023 年 3 月入住 3 晚

2/10 糟糕

Ameet

与家人及幼儿出行
不满意：清洁度、服务设施、住宿条件和设施
Please don’t put yourself to the horror of staying here. Awful place. But you know, a lot could be forgiven of the staff had been polite and respectful. Nope! Believe the bad reviews of this place.
2023 年 3 月入住 2 晚

10/10 超赞

Olivia

2023 年 3 月入住 2 晚

10/10 超赞

Roger

2023 年 3 月入住 1 晚

10/10 超赞

Nancy

2023 年 3 月入住 1 晚

4/10 很差

Peter

不满意：住宿条件和设施，清洁度
Dirty balcony- wrigglers in the toilet - bed very uncomfortable- washing machine didn’t work .
2023 年 3 月入住 2 晚

6/10 一般

Gavin

2023 年 3 月入住 1 晚

6/10 一般

Chentelle

商务旅客
满意：清洁度
不满意：住宿条件和设施，服务设施
The room was old and rusty
2023 年 3 月入住 2 晚

8/10 还可以

Yogie

2023 年 3 月入住 2 晚

8/10 还可以

charmaine

2023 年 2 月入住 2 晚

4/10 很差

Shalini

与家人出行, 与配偶出行, 团体旅客
不满意：清洁度、服务设施、住宿条件和设施
Hotel room wasn’t cleaned properly, there were empty cans and milk container in the freeze from past guest.
2023 年 2 月入住 1 晚

10/10 超赞

Deidre

Parking was annoying.
2023 年 2 月入住 1 晚

6/10 一般

lisa

商务旅客
满意：清洁度
Needs some maintenance..but its ok
2023 年 2 月入住 1 晚

8/10 还可以

Nickolaos

团体旅客
满意：服务设施，清洁度
No phone/land line.
2023 年 2 月入住 2 晚

10/10 超赞

Lisa

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The property was secure and close to all amenities within walking distance staff was friendly. The next stay would ask for a suit to the back of the building for noise reasons ie sleeping with the window open on both roads and pedestrian noise did not stop, Overall love the stay and we will be back,
2023 年 2 月入住 1 晚

6/10 一般

Richard

2023 年 2 月入住 1 晚

8/10 还可以

Rosemary

2023 年 2 月入住 2 晚

10/10 超赞

Nathan

商务旅客
满意：客房舒适度，清洁度
Close to everything
Great place to stay. Walking distance to everything. The property is a little dated, but clean and comfortable. Have stayed here several times and will stay again.
2023 年 2 月入住 1 晚

8/10 还可以

Dee

2023 年 2 月入住 2 晚

4/10 很差

Zivojin

与配偶出行
满意：服务设施
不满意：住宿条件和设施，清洁度
This outdated hotel is in good location with easy access to transport and easy stroll to Canberra city and London Circuit. Regrettably, the very high price charged by the hotel does not match the rather average, if not below average room facilities that are outdated and not comfortable to use, including old and basic bathroom. In summary, good location, low value, high price accommodation including additional high charge for parking.
2023 年 2 月入住 3 晚

4/10 很差

真实旅客

商务旅客
满意：客房舒适度，清洁度
Missing bootle of drink
All good but doesn’t received the drink I suppose the get for every stay.
2023 年 2 月入住 1 晚

8/10 还可以

Toni

与家人出行
满意：住宿条件和设施
The room was nicely set up and the staff were accommodating however there were marks on the walls in every room and the pool was not clean
2023 年 2 月入住 1 晚

10/10 超赞

Sam

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Location, space in apartment and furnishings
2023 年 1 月入住 3 晚

8/10 还可以

Samantha

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Staff were helpful and friendly. Kids loved the pool area, would’ve spent the whole time there if they could. We had an issue with our room with the air conditioning not working but was immediately upgraded for the inconvenience.
2023 年 1 月入住 3 晚

10/10 超赞

Karl

与家人出行
满意：清洁度、服务设施、住宿条件和设施
everything was easy, the apartment has loads of space and convenient to basic amenities, bars and restaurants.
2023 年 1 月入住 1 晚

8/10 还可以

Man

与家人出行
满意：住宿条件和设施，服务设施
Great location Very clean
2023 年 1 月入住 2 晚

4/10 很差

Laura

与配偶出行
不满意：住宿条件和设施
The location was excellent for restaurants and bars and a 10 minute walk to city centre but the room was in desperate need of an update. TV internet was terrible, there was no safe, the bathroom was very basic, the dishwasher didn’t work. The whole property needs a make over and I was told at reception that this was actually going to happen soon. About time!
2023 年 1 月入住 5 晚

2/10 糟糕

Jeremy

与配偶出行
不满意：住宿条件和设施，服务设施
While reception was lovely the cleaning team took 2 days to fix something the should have been done prior to our arrival. Won’t be staying here again.
2023 年 1 月入住 4 晚

10/10 超赞

Jorge Luis

2023 年 1 月入住 1 晚

10/10 超赞

Nicole，Tarrawanna

与家人出行
满意：清洁度、服务设施、住宿条件和设施
We had a great stay at the Pacific Suites. Property was clean and well presented.
2023 年 1 月入住 2 晚

6/10 一般

Tina

与家人出行
Location i great. however furniture and bathrooms a bit tired, hotels charging premium pries need to keep up to updating facilities. Was good for overnight stop, but needs some upgrading. the picture as always make things look outstanding, but not always the case when you actually see things in real life.
2023 年 1 月入住 1 晚

10/10 超赞

Lisa

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
I loved the property. The size of the room was great. The bed was very comfortable, the air conditioner worked well and the hot water system in the shower was fantastic. The kitchen was equipped with everything we needed. We throughly enjoyed our stay. Thank you.
2023 年 1 月入住 1 晚

10/10 超赞

Petrina

与家人出行
满意：清洁度、服务设施、住宿条件和设施
We've stayed here many times and it really works well. Special mention to the housekeeping team ... they really are AMAZING ... doing a great job.
2023 年 1 月入住 2 晚

8/10 还可以

Nick

2023 年 1 月入住 3 晚

10/10 超赞

Heather

2023 年 1 月入住 5 晚

8/10 还可以

Janice

2023 年 1 月入住 4 晚

10/10 超赞

Mikyung

2/10 糟糕

Glen

2023 年 1 月入住 3 晚

10/10 超赞

Marianna

2023 年 1 月入住 3 晚

6/10 一般

Julie

与家人出行
不满意：住宿条件和设施，服务设施
Property convenient to Canberra CBD and attractions and was quiet. Property showed signs of it's age and needs a revamp. Kitchen dining and preparation of food equipment is very limited.

10/10 超赞

Nadine

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Room was very spacious. Kitchen and bathroom was very clean. Really enjoyed our stay well definitely be back.