公寓, 3 间卧室 | 加厚床垫、迷你吧、客房内保险箱、办公桌

关于堪培拉钻石酒店的点评

4.5 out of 5
堪培拉钻石酒店
15 Edinburgh Avenue, Canberra, ACT

点评

8.2

很好

10 分 - 超赞。387 条好评,共有 1001 条点评" "
8 分 - 还可以。383 条好评,共有 1001 条点评" "
6 分 - 一般。147 条好评,共有 1001 条点评" "
4 分 - 很差。71 条好评,共有 1001 条点评" "
2 分 - 糟糕。13 条好评,共有 1001 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

8.0/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 7 月入住 7 晚
Reception 于 2018年07月13日 的回复
Thank you for the amazing review! We look forward to seeing you next time.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 3 晚
Reception 于 2018年06月22日 的回复
Thank you for the review! Please let us know how next time how we can make your stay more enjoyable. We look forward to seeing you again.

8/10 还可以

Ming

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Candice Howard-Smith, Front Office Team Leader 于 2018年05月1日 的回复
Thank you for the review Ming, we hope you enjoyed our Hotel.

10/10 超赞

MINYU

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很美的城市很棒的飯店
離公車站近和ANU近,房間有設計感,舒適
The Reception Team 于 2018年04月10日 的回复
感谢您留在Peppers Gallery,希望能尽快回复您。

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
挺好,位置很方便,酒店附近有停车地方,露天停车位10澳元/天,有盖停车位15澳元/天。
前台很热情,每次回到酒店,都会主动问我们是否需要帮忙提东西。酒店后面就有好几家餐厅,附近就是澳大利亚国立大学,对于看望在大学读书的孩子很便利。
2017 年 12 月入住 5 晚
Nick Tither, General Manager 于 2017年12月27日 的回复
Thank you for the brilliant review from your stay. We are happy to hear you continue to choose Peppers Gallery for your Canberra vacations. We do hope to welcome you back again soon, until then Happy New Year!

8/10 还可以

Peta

与家人出行
满意:服务设施
Beautiful place to stay. One of my favourites in Canberra.
2024 年 3 月入住 2 晚
Anand Unnikrishnan 于 2024年03月3日 的回复
Thank you for posting a review from your recent stay. Glad to hear you had a comfortable stay. We look forward to welcoming you back soon.

8/10 还可以

David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Anand Unnikrishnan 于 2024年03月3日 的回复
Thank you for posting a review from your recent stay. Glad to hear you had a comfortable stay. We look forward to welcoming you back soon.

4/10 很差

kenji

2024 年 2 月入住 7 晚
Anand Unnikrishnan 于 2024年03月25日 的回复
Dear Kenji,Disappointed to hear that you did not have a plesant experience, we would really appreciate your feedback to address shortfalls and ensure expectations are met so we are always providing a memorable experience. Thank you

10/10 超赞

Michaela

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr gut eingerichtetes Appartement, es fehlte fast an nichts. Das Parken im angrenzenden Parkhaus war inbegriffen. Mit der Wegbeschreibung konnte man das Appartement gut erreichen.
2024 年 2 月入住 2 晚
Anand Unnikrishnan 于 2024年02月7日 的回复
Vielen Dank, dass Sie eine Bewertung zu Ihrem letzten Aufenthalt hinterlassen haben. Ich freue mich, dass Ihnen der Aufenthalt gefallen hat und hoffe, Sie bei Ihrem nächsten Aufenthalt in Canberra wieder begrüßen zu dürfen!

10/10 超赞

Angela

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pepperific!
Great location, friendly and professional staff. Comfortable with all the facilities. Walk to the cinema and great choice for eating on site and close by. We will be back 😁
2024 年 1 月入住 1 晚
Anand Unnikrishnan 于 2024年02月7日 的回复
Thanks for a wonderful review! Looking forward to welcoming you for your next stay in Canberra!

6/10 一般

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
over rated hotel given the price and star rating
Average room and small in size for the cost and star rating of the hotel. Never the less very adequate for an overnight stay. Breakfast was below the standard you would expect from this priced and star rated hotel. Dingy breakfast room with stale bread and a small choice of 'breakfast bar' items. Purchased parking in building next door on description of lack of parking on hotel website only to find that all around the hotel is 2hr parking between 7am and 6 pm which meant there was effectively unlimited parking around the hotel between 4pm and 9am.
2023 年 12 月入住 1 晚

8/10 还可以

Bruce,San Clemente

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Parking and location
2023 年 11 月入住 2 晚
Anand 于 2023年11月22日 的回复
Dear Bruce,Thank you for leaving us a review and glad to hear you had a good stay. We look forward to welcoming you back for your next stay at Peppers Gallery Canberra!

6/10 一般

Dominic

与配偶出行
满意:清洁度
Very small room, no view.
2023 年 11 月入住 1 晚
Anand 于 2023年11月20日 的回复
Thank you for leaving a review. We will put a note in your profile to allocate a room that has our garden view for your next visit.

10/10 超赞

David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brilliant as always
2023 年 11 月入住 1 晚
Hotel Reception 于 2023年11月18日 的回复
Dear David,Thank you for leaving a fantastic review following your stay at Peppers Gallery Hotel. We are delighted you enjoyed staying with us. We look forward to welcoming you back in the near future!Kind Regards,Peppers Reception

10/10 超赞

Ella

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Peppers Reception 于 2023年11月9日 的回复
Dear Ella,Thank you for sharing a fantastic review after your stay at Peppers Gallery Hotel. We are delighted to hear that your stay was comfortable. We look forward to welcoming you back next time.Kind Regards,Peppers Gallery Hotel

10/10 超赞

Jill,Glen Osmond

满意:清洁度、员工和服务、服务设施、住宿条件和设施
What I dislike: the small Nespresso coffee cups. I would much rather have an underfilled mug than have to make two coffees or reuse a teabag to get my mug of hot drink in the room. Admittedly this is a first world problem, but it's one I've never encountered in a hotel room before. Thanks, Peppers Gallery, I love you and you've been my home away from home in Adelaide for twelve years now.
2023 年 10 月入住 3 晚
Hotel Reception 于 2023年11月11日 的回复
Dear Jill,Thank you for your fantastic review following your stay at Peppers Gallery Hotel. We are glad to have your loyalty and it is always a pleasure to accommodate you. Thank you for your feedback regarding the cups in the room, which we will endeavour to improve for your next stay.See you next time!Peppers Gallery Hotel

10/10 超赞

David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Hotel Reception 于 2023年10月28日 的回复
Dear David,Thank you for leaving such a fantastic review following your stay at Peppers Gallery Hotel. I am glad to hear that your stay in Canberra was excellent.We look forward to welcoming you back in the near future!Kind Regards,Peppers Gallery Reception

10/10 超赞

Stephen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Management was happy to talk to you and help with any questions you have, room was great, just remember your only there to sleep. Breakfast was well it was a continental one so dont expected much but was great, parking was well had to park on the street but ive been finding this no matter were ive stayed in Canberra which sucks. The bar was great beer awesome, so over all thank you to all the staff and managers for a great stay be coming back.
2023 年 10 月入住 2 晚
Hotel Reception 于 2023年10月28日 的回复
Dear Stephen,Thank you for leaving such a fantastic review following your stay at Peppers Gallery. I am delighted to hear that your experience was uplifted by our excellent staff and Library Bar. We look forward to welcoming you back in the near future!Kind Regards,Peppers Gallery Reception

8/10 还可以

Anne

满意:清洁度、员工和服务、服务设施、住宿条件和设施
everything
2023 年 10 月入住 4 晚
Hotel Reception 于 2023年10月28日 的回复
Dear Anne,Thank you for leaving a wonderful review following your stay at Peppers Gallery Hotel. I am delighted to hear that your stay was enjoyable, and we are looking forward to welcoming you back in the near future!Kind Regards,Peppers Reception

8/10 还可以

Robin

与配偶出行
满意:服务设施,员工和服务
Bathroom needed at fan.
2023 年 10 月入住 2 晚
Hotel Reception 于 2023年10月28日 的回复
Dear Robin,Thank you for leaving a review following your stay at Peppers Gallery Hotel. I am glad your stay was comfortable, and I will be sure that your feedback following the bathroom is passed on to our Maintenance team, so they may address the issue as soon as possible.We hope to welcome you back in the future for a more enjoyable experience!Kind RegardsPeppers Gallery Reception

8/10 还可以

Stephen

满意:清洁度、员工和服务、客房舒适度
Floriade accommodation
Stayed 3 nights in room 135. Bed comfortable. Ensuite a bit tired and could do with refurbishment. Light over vanity not working. Breakfast and dinner in hotel restaurant very good. Short walk to many other eateries.
2023 年 9 月入住 3 晚
Hotel Management 于 2023年09月30日 的回复
Dear Stephen,Thank you for leaving a wonderful review following your stay at Peppers Gallery Hotel. I am delighted to hear you enjoyed your stay and visit to Floriade. I have passed your feedback onto the relevant departments and we will be sure to investigate the issues you brought to our attention.We hope to see you again in the near future!Kind Regards,Peppers Gallery Reception

8/10 还可以

Clifford

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hidden Oasis in Canberra
Peppers is well-situated in a quiet mostly governmental office neighborhood. Surprisingly, within the block are a pastry shop, a wine bar, cineplex, other hotel with other restaurant and bar. A great restaurant, Rebel Rebel, is only half a block away. The hotel restaurant has good food for breakfast, lunch and dinner. Rooms are a bit on the small side, but definitely adequate. I enjoyed my stay and would definitely return to it or recommend it to others.
2023 年 9 月入住 2 晚
Anand 于 2023年09月18日 的回复
Dear Clifford,Thank you for posting a review from your recent stay at Peppers Gallery Canberra. Great to hear you had a wonderful stay and enjoyed the facilities at the hotel and our New Acton precinct. We look forward to welcoming you back soon for your next stay!

10/10 超赞

David

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚
Anand 于 2023年09月18日 的回复
Dear David,Glad to hear you had a wonderful stay and thank you for the 10/10 rating! Look forward to welcoming you back for your next stay!

4/10 很差

Elizabeth

满意:服务设施,清洁度
不满意:住宿条件和设施
The staff were amazing, except the housekeeping I did expect my bed to be made whilst I was there, not like the place was cheap. The the old building was beautiful but needed more work especially in the restaurant, (Walls needed painting). The restaurant was raved about I had 2 meals there at different times, lunch and dinner. Dinner started exceptionally well main course I left but to be fair I didn't pat for the main course just anything else. My lunch was just a salad, was better than my dinner but later was violently ill. Left the next day as arranged not easy carrying my luggage down to checkout by myself probably my fault it doesn't really matter I won't be returning
2023 年 9 月入住 3 晚
James Pascoe 于 2023年09月13日 的回复
Dear Elizabeth,Thank you for taking the time to tell us about your experience at the Peppers Gallery Hotel Canberra.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please note I've checked your booking and noticed that your reservation is under our Stay and Save Rate, which doesn't include daily housekeeping. We give our customers a choice to opt out from housekeeping in order to make our hotel more budget friendly. However, if you wish to have a housekeeping during your stay; you can book our flexible rate or ask our friendly staff to send housekeeping to your room during your stay.In regard to your feedback about the Restaurant, this has been directly communicated to our Food & beverage Manager Nicholas, who you will receive a call from shortly.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,James Pascoe

10/10 超赞

Bruce

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The ambience and the design of both the Hotel and the Precinct were interesting. The breakfast was disappointing with fruit salad being considered a main and not a precursor to a traditional main meal - a bowl of cereal was similarly defined. While the staff in the restaurant were very pleasant these menu limitations made this the worst breakfast I can recall in any hotel I have stayed in.
2023 年 7 月入住 2 晚
BSR 于 2023年08月12日 的回复
Dear Bruce,On the behalf of Peppers Gallery Hotel, we would like to thank you for your kind words. We are sorry to hear you did not have a great experience with your breakfast at our restaurant. For your information, we have recently started buffet breakfast at our restaurant which we trust will enhance your experience during your future stays with us.At Peppers, we try our best to bring in the best of experiences for our guests, so we appreciate having any feedback as such.We hope to see you here again.Kind regards,Peppers Reception

8/10 还可以

Bruce

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed the comforts of Peppers Gallery Hotel in Canberra and the service provided by the helpful staff but thought the breakfast provided was limited and defining a bowl of fruit as a Main which obviated other choices in the prepaid breakfast was a joke.
2023 年 7 月入住 3 晚
Hotel Reception 于 2023年08月8日 的回复
Dear Bruce,Thank you for leaving a review following your stay at Peppers Gallery Hotel. We are delighted to hear that you had an enjoyable stay, and that our staff improved your experience. Thank you as well for your feedback regarding our pre-paid breakfast options. We will take this on-board as we endeavour to provide a superior experience in the future.We hope to see you back sometime soon!Kind Regards,Peppers Gallery Reception

8/10 还可以

Carolina

2023 年 7 月入住 2 晚
BSR 于 2023年08月12日 的回复
Dear Carolina,Thank you for your rating. At Peppers, we thrive to make the best of the experiences for our guests.We really appreciate you having some time for your feedback and hope to see you here again.Kind regards,Peppers Reception

10/10 超赞

Wendy

满意:清洁度、员工和服务、住宿条件和设施
Fantastic location, great room and on site dining with nearby bars, cafes etc. However the stand out was the staff. Friendly and helpful from check in to check out. Additionally, I was travelling alone and became unwell and had to be admitted to hospital. Staff offered to keep my room as I was expecting to return later in the day. When kept in overnight, they packed all my gear beautifully and personally delivered it to my hospital room so I could proceed directly to the airport when discharged. I am so grateful.
2023 年 7 月入住 2 晚
Anand Unnikrishnan 于 2023年07月18日 的回复
Dear Wendy,Thank you for posting a review from your recent stay and glad to hear you are doing well. I am also delighted to hear of your experience at the hotel and so wonderful to hear that my team looked after you. I have passed on your feedback to my reception team who were delighted and grateful to hear your thoughts. We look forward to welcome you back for a leisurely visit soon!

6/10 一般

Rebecca

满意:清洁度
不满意:住宿条件和设施
Room in poor condition and looking tired. Terrible heating. Parking and gym facilities in other buildings in the area makes that all quite complicated.
2023 年 7 月入住 1 晚
Anand Unnikrishnan 于 2023年07月18日 的回复
Dear Rebecca,Thank you for taking time to post a review. I am disappointed to hear of your thoughts about the room you stayed in. I will review the room that you stayed in with my maintenance team. With Car Park and gym, ours is a heritage hotel with over 95 years of history in Canberra. Unfortunately due to the structure of the building car parking and gym are facilities that we provide by using facilities from our neighbours so that our guests do not miss out on these facilities. I understand that when we have these not available in our building it can be confusing, please accept my apologies for the inconvenience this may have caused. Our staff also provide printed guides for car parking and gym to help direct guests. Thank you again for feedback.

8/10 还可以

Matthew

2023 年 7 月入住 1 晚
Hotel Reception 于 2023年08月1日 的回复
Dear Matthew,Thank you for leaving a review following your stay at Peppers Gallery Hotel. It is great to hear that you had comfortable stay, and we look forward to welcoming you back in the future.Kind Regards,Peppers Gallery Reception

10/10 超赞

Jason

2023 年 6 月入住 1 晚
Anand Unnikrishnan 于 2023年06月7日 的回复
Glad to hear you had a wonderful stay! Hope to welcome you for your next stay at Peppers Gallery Canberra

6/10 一般

llachlan

与配偶出行
满意:员工和服务,清洁度
Lots of light in the room at night from the bathroom windows. Shower recess poorly designed and caused water to pool all over bathroom after 2x showers.
2023 年 5 月入住 2 晚
Peppers Gallery Reception 于 2023年06月1日 的回复
Dear Lachlan, Thank you for your review and the feedback which will be passed on to our team for consideration. We appreciate your stay with us, and hope we will see you again in the future.Kind regards, Reception at Peppers Gallery Hotel

10/10 超赞

Joanne

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff very friendly & helpful
2023 年 4 月入住 1 晚
Hotel Reception 于 2023年05月5日 的回复
Dear Joanne,We are delighted you enjoyed staying with us at Peppers Gallery Hotel. We always strive to give service above and beyond, and I am glad to hear that you enjoyed our services. We look forward to seeing you again in the future!Kind Regards,Peppers Gallery Reception

6/10 一般

Channa

与家人出行
满意:员工和服务,清洁度
We chose this hotel because it was right across from the Australian Academy of Science where we attended the meeting. Hotel staff were really nice and professional. We were surprised that the hotel would clean our room only once in seven days! There are many minor other irritants like the sofa is designed for a midget, one has close the commode to flush....
2023 年 4 月入住 4 晚
Anand Unnikrishnan 于 2023年05月2日 的回复
Dear Channa,Thank you for posting a review from your recent stay and providing us with feedback. In regard to housekeeping, we provide daily housekeeping service however your booking was made with a weekly housekeeping discount hence the service being available only once during your stay. This discounted room rate is quiet popular with our guests but if daily service is required this can be added on check-in for a small daily fee. Thank you again for feedback and please let us know when you plan to visit us again so that we can look after you and make your stay memorable.

8/10 还可以

David

与配偶出行
满意:员工和服务,清洁度
Liked the shower
2023 年 4 月入住 3 晚
Hotel Reception 于 2023年04月25日 的回复
Dear David,Thank you for leaving a fantastic review for Peppers Gallery Hotel. We loved having you stay here, and hope to see you next time!Kind Regards,Peppers Gallery Reception

8/10 还可以

Jo

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nicely appointed room and very quiet What more could one ask for?
2023 年 4 月入住 1 晚
Peppers Gallery Hotel 于 2023年04月22日 的回复
Dear Jo,Thank you so much for your wonderful review! We are so delighted that you enjoyed our services and facilities. Looking forward to seeing you again in the future!Kind Regards,Peppers Gallery Reception

8/10 还可以

jarren

2023 年 4 月入住 1 晚
Hotel Reception 于 2023年05月5日 的回复
Dear Jarren,Thank you for leaving a review for Peppers Gallery Hotel. We are glad that you enjoyed your stay. At Peppers, we strive to provide service that goes above and beyond. We hope to see you again in the future.Kind Regards,Peppers Gallery Hotel

10/10 超赞

Lisa

2023 年 3 月入住 2 晚
Anand Unnikrishnan 于 2023年05月2日 的回复
Dear Lisa,Thank you for the 5 stars! Really appreciate your feedback and hope to welcome you back for your next stay.

10/10 超赞

Heather

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is an historical building. Modern elements have been thoughtfully integrated. Great facilities, super close to great restaurants and a cinema. Staff were very friendly and helpful.
2023 年 4 月入住 1 晚
Hotel Reception 于 2023年04月3日 的回复
Dear Heather,Thank you for your fantastic review! We are delighted that you enjoyed our hotel design- we are proud to have a historic background. We loved having you at Peppers Gallery Hotel, and hope to see you again in the future!Kind Regards,Peppers Gallery Hotel

4/10 很差

tracy

与配偶出行, 商务旅客
满意:员工和服务
不满意:住宿条件和设施,清洁度
Unfortunately we were underwhelmed . The staff were lovely, but the room was dark, dingy, depressing and not clean. Parking was inconvenient
2023 年 3 月入住 2 晚
Anand Unnikrishnan 于 2023年04月25日 的回复
Dear Tracy,Thank you for posting a review. Glad to hear that you enjoyed the service that our staff provide however I am disappointed to hear you were underwhelmed by the overall experience. I will follow up with my housekeeping department in regard to reviewing standards to ensure we pick up on any issues prior to guests checking in. We understand that Car Parking if not as straight forward due to the hotel being located in a 95 year old building. Our staff do provide a map and explain the process to assist guests with parking, I will discuss with my team to see if we can improve this communication further. Thank you again for your feedback in assisting us to further improve.

8/10 还可以

Monique

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Nice little boutique style hotel which was convenient for what we needed. Restaurant could improve a bit. Asked for table water and was told they were just refilling some and it will be out soon. It never arrived. Next morning had to ask a few times for butter for toast. That’s something that should come with a meal with toast. Also noticed a lot of dirty glasses and empty wine bottles on bar. I’m sure they were busy but it just didn’t look appealing. Maybe need a different spot to put dirty things.
2023 年 3 月入住 2 晚
Hotel Reception 于 2023年04月3日 的回复
Dear Monique,Thank you for sharing your thoughtful feedback of your stay. We are glad that you were able to have a nice stay, and I will pass on the feedback you have provided to the Restaurant Manager. We loved having you at Peppers Gallery, and hope we have the opportunity to provide you with a better experience next time.Kind Regards,Peppers Gallery Hotel

10/10 超赞

Graeme

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚
Hotel Reception 于 2023年04月3日 的回复
Dear Graeme,Thank you for your amazing review! We loved having you at Peppers Gallery, and hope to accomodate you again in the near future.Kind Regards,Peppers Gallery Hotel

8/10 还可以

Peter

满意:员工和服务、服务设施、住宿条件和设施
2023 年 3 月入住 1 晚
Hotel Reception 于 2023年04月3日 的回复
Dear Peter,Thank you for your fantastic review. We are glad you have a comfortable stay, and hope we can accomodate you again in the future.Kind Regards,Peppers Gallery Hotel

8/10 还可以

Øystein David

满意:住宿条件和设施
2023 年 2 月入住 2 晚
Hotel Reception 于 2023年04月3日 的回复
Dear Øystein David,Thank you for your review of Peppers Gallery. We hope to accommodate you again in the future. If you would like to extend any specific feedback, please reach out.Kind Regards,Peppers Gallery Hotel

4/10 很差

Yvonne

满意:员工和服务
不满意:清洁度
Disappointing
Cleanliness was disappointing. Bathroom basin was dirty. No daily service which meant bins were not emptied and no info on where to empty them ourselves. Parking was off site and a bit confusing. You had to go through the actual garage door to get in on the weekend. Access to the building where the carpark is was not available via the lift.
2023 年 2 月入住 3 晚
Anand Unnikrishnan 于 2023年04月25日 的回复
Dear Yvonne,Thank you for posting a review. I am disappointed to hear of the issues you have encountered during your stay. I will follow up with my team to ensure these are resolved. Our team are always there to assist during our guests stay with any issues that our guests may encounter i.e. emptying the bins or to walk through to the car etc so that issues are resolved immediately. I hope you would chose us to stay when you are in the city next so that we can showcase our service better and ensure you have a memorable stay.

8/10 还可以

James

2023 年 2 月入住 4 晚
Hotel Reception 于 2023年04月4日 的回复
Dear James,Thank you for your wonderful review! We loved having you at Peppers Gallery, and hope to see you again in the future.Kind Regards,Peppers Gallery Hotel

6/10 一般

James

2023 年 3 月入住 1 晚
Hotel Reception 于 2023年04月4日 的回复
Dear James,Thank you for your great review of Peppers Gallery. We strive to provide great service, and if anything throughout your stay did not meet your expectations I encourage you to reach out. Hope to see you again in the future!Kind RegardsmPeppers Gallery Hotel

10/10 超赞

Sarvesh

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Food and service were excellent
2023 年 2 月入住 2 晚
Peppers Gallery Reception 于 2023年02月21日 的回复
Dear Sarvesh,Thank you so much for your lovely review. We are so glad you enjoyed our restaurant- I will pass your compliments to the team. We look forward to welcoming you back in the future!Kind Regards,Peppers Team

8/10 还可以

James

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Relaxed Stay
Well located.Well deigned giving it a relaxed feeling.Helpful and friendly staff.
2023 年 2 月入住 7 晚
Hotel Management 于 2023年02月18日 的回复
Dear James,Thank you for your fantastic review! We are glad to hear that you loved our service and convenient location. We loved accommodating you at Peppers Gallery, and hope o see you back again soon.Kind Regards,Peppers Team

10/10 超赞

Celena

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Just right
The hotel front desk staff were very helpful. I can not find any faults. Just the perfect place for us to stay, close to ANU, the lake and city.
2023 年 2 月入住 3 晚
The Peppers Team 于 2023年02月16日 的回复
Dear Celena, The Peppers Team would like to express the biggest gratitude towards your appreciation of our hospitality. At Peppers, we always do our best to make our guests feel like home and we are delighted that our staff added to your experience. We are glad that you enjoyed your stay with us and the benefits our convenient location brought to you. We hope to see you staying here again soon. Kind Regards, The Peppers Team