THE BEACH AND POOL AMMENITIES WERE REALLY DIRTY. BEACH WAS BROWN AND THE SMELL WAS TERRIBLE I COULD NOT ENJOY MY STAY
Bracha
於 2025 年 7 月住了 1 晚
10/10
Perfection
Ahmed
於 2025 年 3 月住了 4 晚
10/10
Five star Hotel amazing stay and the staff went above and beyond to make comfortable. They even did a surprise for our son‘s birthday will definitely come back. Only downside was the seaweed we couldn’t go into the ocean.
Asila
於 2025 年 6 月住了 5 晚
10/10
The hotel is gorgeous. The staff and service was impeccable. The food was delicious.
I would give 10 stars if possible.
stefanie
於 2025 年 6 月住了 2 晚
10/10
The hotel was beautiful! The amenities and restaurants were top notch, but there are only three restaurants on site - one of which is very spendy so you’ll likely not dine there nightly…this leaves really two places for dinner if you’ll stay as long as we did (7 days).
Don’t let other reviews about the beach deter you, we loved the beach. The seaweed was there but not a big deal and the water was so nice and warm. We went daily :)
The staff were honestly the best part about the stay, they were some of the most (if not the most) accommodating group of people I’ve encountered at a hotel. The level of attention and enthusiasm during our stay was just incredible.
Thank you especially to Antonio the amazing bellman, Karen at the concierge, Patricia (Patty) out in the pool area and Irvin at Jao. You all went the extra mile always.
We appreciate you making our stay so enjoyable. Thank you!
Demira
於 2025 年 5 月住了 7 晚
10/10
Everything was great, except there was no shade at the pool unless you rented a cabana for $200. There was a ton of weeds on the beach. Beautiful property.
Amy
於 2025 年 4 月住了 3 晚
10/10
Jennifer
於 2025 年 3 月住了 3 晚
10/10
Property and staff are great but nothing around the hotel.
David
於 2025 年 3 月住了 4 晚
10/10
Maureen
於 2025 年 3 月住了 7 晚
10/10
Can’t wait to go back
Christopher P
於 2025 年 3 月住了 4 晚
10/10
Ricardo
於 2025 年 3 月住了 3 晚
10/10
Sonny
於 2025 年 2 月住了 23 晚
8/10
Amaethyst
於 2025 年 3 月住了 6 晚
10/10
Marco
於 2025 年 3 月住了 7 晚
10/10
Beautiful , luxurious property and amazing pools.
Dinners were great with live music every night. Would go back again!
Jacqueline
於 2025 年 3 月住了 3 晚
10/10
James
於 2025 年 2 月住了 2 晚
10/10
Transport must be set up days before or you may be late to event/excursion
Monique
於 2025 年 2 月住了 4 晚
10/10
Property is beautiful and we tried all the restaurants, presentation and food was exceptional. It’s quiet and a 20 minute cab ride into Cancun if you want to explore further. Our room faced the ocean as most of them are Ocean front. The rooms are well appointed and a large shower that opens up to a plunge pool.
It’s a very romantic hotel and we have stayed at many Waldorfs around the world, and we have never been disappointed.
I read reviews about how expensive the food was, which I found was reasonable for the quality and for the Waldorf.
The beach is walkable and the Ocean is not clear blue waters, but it’s private and the pools at the hotel make up for it.
We enjoyed our stay but if you want variety and more stimulation this may not be the place to stay. For us it was about tranquility, sun and just enjoying the luxury experience of the Waldorf.
George
於 2025 年 2 月住了 10 晚
10/10
David
於 2025 年 2 月住了 5 晚
10/10
R M
於 2025 年 2 月住了 4 晚
10/10
Richard
於 2025 年 2 月住了 4 晚
10/10
Great spot
Jason
於 2025 年 2 月住了 3 晚
10/10
It’s great for a short getaway
Priyanga
於 2025 年 2 月住了 4 晚
10/10
This was a great property staff was attentive resort was beautiful no complaint will defenitly return again