Courteous and very friendly staff in the buffet restaurant, especially Ms. Yashoda if we got the name right. Indian food is the highlight, we ate the same cuisine for 4 days straight and still wanted more. Good pool area as well. Great location next to the buzzing Candolim beach road.
RK
2024 年 3 月入住 5 晚
4/10 很差
Dhara
与家人出行
2024年02月27日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
would not prefer for my next stay
Dhara
2024 年 2 月入住 3 晚
10/10 超赞
Hitin
2024年02月9日
满意:清洁度、员工和服务、客房舒适度
Novotel Goa spa resort
This was my wife and I first time in Goa. We chose Novotel based on its excellent reputation and we had stayed in Cairo at that Hotel. Although the actual hotel is need of updating, the service from the staff was more than enough to make up that. In particular Rahuldev, Subarnh, Rohin ,Subhiv, to name but a few. There kindness and genuine attention to our needs was impeccable. Our stay was made more pleasurable by having such great service by the team at the Lotus restaurant! Really appreciated and thank you.
Hitin
2024 年 2 月入住 5 晚
8/10 还可以
Poorvi
2024年02月5日
m
Poorvi
2023 年 4 月入住 3 晚
10/10 超赞
Arunkumar
与家人出行
2024年01月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Arunkumar
2024 年 1 月入住 2 晚
10/10 超赞
Vikram Varma
与家人出行
2023年12月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
"Exceptional Hospitality
Novotel Gotel and spa in Goa impresses with its vibrant atmosphere, friendly staff it’s an old well maintained property.Kids loved the pool area and it’s close proximity to candolim beach makes it an ideal retreat.
Guests consistently praise the Novotel resort and Spa in Goa for its exceptional staff. The team is recognized for their warm hospitality, attentive service, and willingness to go above and beyond to ensure a pleasant stay. From the reception Linda, Shambhavi and Anchal at the restaurant, Daljit,Avi and Shubatra have been really helpful and were always around and took good care of us and not to mention Francis from the pool bar makes some amazing cocktails a must try,visitors often highlight the friendly and helpful demeanor of the staff, contributing to a positive and memorable experience at Novotel Hotel and Spa Goa.
Vikram Varma
2023 年 12 月入住 3 晚
10/10 超赞
Bala Krishna,Guntur
与家人及幼儿出行, 与家人出行
2023年10月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Luxury and kid friendly hotel.
Bala Krishna
2023 年 10 月入住 4 晚
6/10 一般
Debi
2023年10月18日
Debi
2023 年 10 月入住 2 晚
10/10 超赞
Sagar
2023年07月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sagar
2023 年 7 月入住 3 晚
6/10 一般
Kate
团体旅客
2023年04月10日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very tired and shabby looking property. Rooms, spa, pool all in need of some serious TLC and a renovation. Rooms are small and there were musty smells that frequently entered our room presumably from the AC. Staff were young and inexperienced. Everything took sooooo long or had to be asked for several times. There also appeared to be a complete lack of anyone in charge - front of house, in the reception which probably explains the erratic/ non existent service. On reflection the best service came from the main entrance security who always said hello / smiled / were friendly whenever we entered or arrived. I can only assume they were outsourced! On the plus side the food from the al la carte menu was ok. Definitely wouldn’t return. Much better and cheaper places to stay in Candolim.