10/10 Excellent
Flavia
23 Jul 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flavia
Stayed 1 night in Jul 2025
DoubleTree by Hilton Caracol Canela
4.0 star property
Choose dates to view prices
Photo gallery for DoubleTree by Hilton Caracol Canela
A free breakfast buffet, a garden and laundry facilities are just a few of the amenities provided at DoubleTree by Hilton Caracol Canela. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a 24-hour gym and a restaurant.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Breakfast included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
- Parking available
The current price is HK$620
HK$620
HK$702 total
includes taxes & fees
9 Mar - 10 Mar
Room options
Check availability for these dates
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Standard Double Room, City View
Standard Double Room, City View
9.89.8 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Soundproofed
Air conditioning
Mini-fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
- City view
- 312 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Standard Twin Room, City View
Standard Twin Room, City View
10.010.0 out of 10
Exceptional
10 reviews
(10 reviews)
Highlights
Soundproofed
Air conditioning
Mini-fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
- City view
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
View all photos for Deluxe Double Room, City View
Deluxe Double Room, City View
Highlights
Soundproofed
Air conditioning
Mini-fridge
LED TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
- City view
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Twin Room, City View
Deluxe Twin Room, City View
Highlights
Soundproofed
Air conditioning
Mini-fridge
LED TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
- City view
- Sleeps 2
- 2 Queen Beds
View all photos for Exclusive Double Room, City View
Exclusive Double Room, City View
Highlights
Soundproofed
Air conditioning
Mini-fridge
LED TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
- City view
- Sleeps 2
- 1 King Bed
View all photos for Luxury Double Room, City View
Luxury Double Room, City View
Highlights
Soundproofed
Air conditioning
Mini-fridge
LED TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
- City view
- Sleeps 2
- 1 King Bed
View all photos for Presidential Double Room, City View
Presidential Double Room, City View
Highlights
Soundproofed
Air conditioning
Mini-fridge
LED TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
- City view
- Sleeps 2
- 1 King Bed
View all photos for Premium Double Room, City View
Premium Double Room, City View
Highlights
Soundproofed
Air conditioning
Mini-fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
- City view
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the area
Vila Suzana, a neighbourhood in Canela, is home to DoubleTree by Hilton Caracol Canela. The area's natural beauty can be seen at Pinheiro Grosso Municipal Park and Green Land, while Canela Automobile Museum and Space Adventure Canela are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Gramado Tennis Club or Pinheirais Stadium. Visit our Canela travel guide
Rua José Pedro Piva, 277, Canela, RS, 95680-000
What's nearby
- Canela Fashion Museum14 min walk - 1.2 km
- Parque Terra Magica Florybal3 min drive - 1.4 km
- Cathedral of Our Lady of Lourdes3 min drive - 2.6 km
- Dreamland Wax Museum3 min drive - 3.0 km
- Parque Vale Dos Dinossauros3 min drive - 1.7 km
Getting around
- Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)95 min drive
Restaurants
- Tri Hotel Canela8 min walk
- Pappardelle12 min walk
- Lá Em Casa11 min walk
- Hotel Serra Nevada12 min walk
- Bikers Pub4 min walk
About this property
DoubleTree by Hilton Caracol Canela
Upscale hotel near Gramado Covered Street
At DoubleTree by Hilton Caracol Canela, you can look forward to a free breakfast buffet, a garden and laundry facilities. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks include:
- Self-parking (surcharge), a 24-hour front desk and a lift
- Smoke-free property and concierge services
Room features
All 105 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
- Showers, free toiletries and hairdryers
- LED TVs with cable channels
- Mini fridges and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Parking on site (BRL 35 per night)
- Limited on-site self parking
Food and drink
- Free buffet breakfast available daily 6:00 AM to 10:00 AM
- A restaurant
Things to do
- 24-hour gym
Family friendly
- Laundry facilities
- Mini-fridge
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
Guest services
- Concierge services
- Housekeeping (daily)
Outdoors
- Garden
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift (81 centimetre wide door)
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- LED TV with cable channels
Food and drink
- 24-hour room service
- Espresso maker
- Mini-fridge
More
- Air conditioning
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: 10 per cent
We have included all charges provided to us by the property.
Optional extras
- Self-parking fee: BRL 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 45.734.841/0001-60
We should mention
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Property is also known as
DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela
Frequently asked questions
Is DoubleTree by Hilton Caracol Canela pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at DoubleTree by Hilton Caracol Canela?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Caracol Canela on 9 Mar 2026 start from HK$620, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at DoubleTree by Hilton Caracol Canela?
Self-parking is available for BRL 35 per night.
What time is check-in at DoubleTree by Hilton Caracol Canela?
Check-in begins at 2:00 PM.
What time is check-out at DoubleTree by Hilton Caracol Canela?
Checkout is at noon.
Where is DoubleTree by Hilton Caracol Canela located?
Located in Vila Suzana, this hotel is within 1 mile (2 km) of Canela Automobile Museum, Steam World and Roda Canela. Space Adventure Canela and Stone House Theater are also within 1 mile (2 km).
Have a question?
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Reviews
DoubleTree by Hilton Caracol Canela Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Amenities
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 122 out of 127 reviews
10 - Excellent
122
Rating 8 - Good. 3 out of 127 reviews
8 - Good
3
Rating 6 - Okay. 2 out of 127 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 127 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 127 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Gabriel
30 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Gabriel
Stayed 1 night in Nov 2025
10/10 Excellent
Fernando
27 Oct 2025
Liked: Cleanliness, staff & service, amenities
amazing!!
Fernando
Stayed 1 night in Oct 2025
10/10 Excellent
Claudio
3 Dec 2025
Liked: Cleanliness, staff & service, amenities
equipe fantástica, atenciosa, academia muito boa, piscina muito boa, cafá da manhã muito bom e apartamento bonito e funcional
Claudio
Stayed 3 nights in Nov 2025
10/10 Excellent
Fabiana
2 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa
Fabiana
Stayed 4 nights in Nov 2025
10/10 Excellent
THIAGO
1 Dec 2025
Liked: Cleanliness, staff & service, amenities
Apesar de um contratempo inicial, onde o berço prometido não estava disponível, a equipe fez de tudo para que nossa filha tivesse uma noite segura. Gostaria de agradecer a Luiz e, especialmente a Milena, que fizeram de tudo ao alcance para tornar a estadia o mais perfeita possível. Além disso, o hotel é sensacional. Voltarei com certeza!
THIAGO
Stayed 4 nights in Nov 2025
10/10 Excellent
MAURICIO
1 Dec 2025
Liked: Cleanliness, staff & service, amenities
Otimo
MAURICIO
Stayed 3 nights in Nov 2025
10/10 Excellent
Alexandro
30 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo novinho, limpinho, de muito bom gosto
Alexandro
Stayed 1 night in Nov 2025
10/10 Excellent
Magali
30 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito eficiência
Magali
Stayed 1 night in Nov 2025
10/10 Excellent
Luan
30 Nov 2025
Liked: Cleanliness, staff & service, amenities
Quarto impecável, ótimo atendimento e café da manhã espetacular.
Luan
Stayed 1 night in Nov 2025
10/10 Excellent
Luis
30 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização, café da manhã 10/10, excelente, tudo maravilhoso
Luis
Stayed 2 nights in Nov 2025
10/10 Excellent
Bruno
30 Nov 2025
Liked: Cleanliness, staff & service, amenities
Tudo no hotel foi incrível
Bruno
Stayed 1 night in Nov 2025
10/10 Excellent
ANTONIO
28 Nov 2025
Liked: Cleanliness, staff & service, amenities
HOTEL RECEM INAUGURADO, EXCELENTE ACOMODAÇÕES NOVAS, OTIMA LOCALIZAÇÃO, FUNCIONARIOS SOLICITOS, CAFÉ DA MANHA MUITO BOM. TIVEMOS UMA ESTADIA PERFEITA
ANTONIO
Stayed 4 nights in Nov 2025
10/10 Excellent
EDUARDO
27 Nov 2025
Liked: Cleanliness, staff & service, amenities
Excelente hotel. adoramos tudo
EDUARDO
Stayed 5 nights in Nov 2025
10/10 Excellent
Adriano
27 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel extremamente limpo e novo. Funcionários super cordiais!!!
Adriano
Stayed 5 nights in Nov 2025
10/10 Excellent
Martin
26 Nov 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I recommend this hotel
Martin
Stayed 4 nights in Nov 2025
10/10 Excellent
DIJALMA
25 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto e atendimento maravilhosos!
DIJALMA
Stayed 4 nights in Nov 2025
10/10 Excellent
camila
25 Nov 2025
Liked: Cleanliness, staff & service, amenities
o quarto estava impecável, tudo muito cheiroso, a equipe muito simpática e prestativa, o café da manhã é maravilhoso
camila
Stayed 1 night in Nov 2025
10/10 Excellent
Jéferson
24 Nov 2025
Liked: Cleanliness, staff & service, amenities
Hotel novo e muito agradável! A equipe educada e bem treinada. Quarto com bom tamanho e confortável. Gostei muito da academia ampla e com ótimas aparelhos. O café foi bem servido também. Tivemos uma experiência muito boa neste final de semana.
Jéferson
Stayed 2 nights in Nov 2025
10/10 Excellent
Maikel
23 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo perfeito e com qualidade.
Maikel
Stayed 2 nights in Nov 2025
10/10 Excellent
Bernardo
19 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia perfeita, equipe atenciosa e gentil, cafe da manha excelente, infra estruttura formidavel
Bernardo
Stayed 1 night in Nov 2025
10/10 Excellent
Constantino
16 Nov 2025
Liked: Cleanliness, staff & service, amenities
Hotel, café, atendimento, quartos, etc.. tudo impecável
Constantino
Stayed 2 nights in Nov 2025
10/10 Excellent
Joaquim
15 Nov 2025
Liked: Cleanliness, staff & service, amenities
Muito top o hotel e equipe muito bem preparada
Joaquim
Stayed 5 nights in Nov 2025
10/10 Excellent
Marcelo
14 Nov 2025
Liked: Cleanliness, staff & service, amenities
Hotel super novo, quarto maravilhoso, equipe super solicita. Tudo perfeito, com certeza voltarei 😀
Marcelo
Stayed 5 nights in Nov 2025
10/10 Excellent
Jéssica
10 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, muito limpo, equipe super atenciosa! Água disponível no corredor do quarto! E o cookie de cortesia é maravilhoso! O jantar nota 10!
Jéssica
Stayed 3 nights in Oct 2025