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关于斯因乐海滩度假村的点评

4.5 out of 5
斯因乐海滩度假村
115 Shingley Drive, Cannonvale, QLD

点评

8.6

超赞

10 分 - 超赞。135 条好评，共有 310 条点评" "
8 分 - 还可以。131 条好评，共有 310 条点评" "
6 分 - 一般。33 条好评，共有 310 条点评" "
4 分 - 很差。8 条好评，共有 310 条点评" "
2 分 - 糟糕。3 条好评，共有 310 条点评" "

8.6/10

清洁度

8.4/10

员工和服务

8.0/10

服务设施

8.2/10

住宿条件和设施

7.6/10

环保

点评

6/10 一般

Jie

满意：清洁度、员工和服务、客房舒适度
酒店前台人员很热情、服务态度好，房间卫生也干净，但是酒店位置离艾丽海滩商业中心太远，周边没有任何配套资源供应，出门基本打不到车、需要提前约车，下车后步行到酒店房间还要上下坡或楼梯，从酒店到商业中心的步行时间接近半小时，地理位置不便利。
2017 年 10 月入住 3 晚

10/10 超赞

MEISEN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Charmaine 于 2016年06月2日 的回复
Thank you for staying at Shingley Beach Resort. We hope to see you again in the near future.

6/10 一般

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
价格有点贵
不在市区，出门就是一个游艇码头，周边很不方便，没有吃饭的地方，唯一的有点就是安静。基本没有人

10/10 超赞

Robert

满意：住宿条件和设施，清洁度
2024 年 1 月入住 10 晚

8/10 还可以

真实旅客

满意：客房舒适度，清洁度
Fint boende med en stor balkong med utsikt över hamnen. Renlighet och hade allt man behövde.
2024 年 1 月入住 2 晚

10/10 超赞

Grandin

2024 年 1 月入住 3 晚

10/10 超赞

Ross

与家人出行
满意：清洁度、服务设施、住宿条件和设施
2024 年 1 月入住 4 晚

8/10 还可以

Stephen

满意：住宿条件和设施，清洁度
fantastic location
2023 年 11 月入住 1 晚

10/10 超赞

Ian

满意：客房舒适度，清洁度
The accommodation was excellent but the on site cafe was pretty average.
2023 年 11 月入住 3 晚

10/10 超赞

Robert

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
great water views, nice and quite, close walk to excellent coffee. easy walk into Airlie main shopping. nice pools, great staff
2023 年 11 月入住 5 晚

8/10 还可以

Merrilyn

满意：客房舒适度，清洁度
The reception, accommodation and the facilities were first class but the Rainbow Cafe was only mediocre.
2023 年 11 月入住 3 晚

8/10 还可以

Joan

2023 年 10 月入住 8 晚

8/10 还可以

Joanne

满意：服务设施，清洁度
I had a really lovely stay at SBR. It’s a dated building, but has everything you need. The location is wonderful, just far enough out of town so that it’s quiet but close enough that it’s a pleasant walk with lovely views. Easy to access reef tours and jetskis and some restaurants. Loved that there is a cafe, nice food to start the day. I had an ocean view room and got to watch the sunrise every day. I watched the sunset from the pool. I loved the plunge pools, could have spent all day and night in them!
2023 年 10 月入住 5 晚
Reception 于 2023年10月18日 的回复
Thank you for your review. We are glad you had a great time!

8/10 还可以

tarnya

团体旅客
满意：住宿条件和设施，清洁度
Great location. Clean, spacious and quiet apartment. I didn’t feel kitchen wasn’t fitted out to match the price paid - ie only two drinking glasses. Adjoining Rainbow Cafe is recommended for breakfast with good service. Tip - the marina view rooms may only be a small glimpse of the water, for better harbour views take the ocean view rooms which are the next row up the hill. Suggestion - a full length mirror in the apartment would be useful & appreciated.
2023 年 9 月入住 4 晚
Reservations 于 2023年10月18日 的回复
Thank you for your review Tarnya, we will put a mirror in the Apartment for next time :)

8/10 还可以

Grant

满意：住宿条件和设施，清洁度
2023 年 9 月入住 10 晚
Trace 于 2023年10月18日 的回复
Thank you for your review.

8/10 还可以

Howard

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Opposite a safe beach
2023 年 8 月入住 4 晚
Trace. 于 2023年09月18日 的回复
Thank you for your review.

10/10 超赞

Peter

满意：住宿条件和设施，清洁度
Good location easy walk to Marina for boat tours etc. Walk to Cafes near the marina. 20 minute walk to main shopping area. Fully equipped spacious room with good sized balcony to enjoy the view and a relaxing glass of wine at the end of the day.
2023 年 8 月入住 5 晚
Trace 于 2023年08月17日 的回复
Thank you, we are glad you enjoyed your stay

10/10 超赞

Judy

与家人出行
满意：清洁度、服务设施、住宿条件和设施
We loved the position, the views over the marina were spectacular, the cafe open for breakfast and lunch
2023 年 7 月入住 14 晚
Trace 于 2023年08月15日 的回复
Thank you for your lovely review Judy! We are glad you enjoyed your stay with us.

10/10 超赞

Nicole

满意：清洁度、服务设施、住宿条件和设施
The property had an amazing view of the harbour and tue beach. It was quiet, about 18 mins walk to town and easy to get around without needing a car. The apartment was spacious and clean. I will stay here again.
2023 年 8 月入住 2 晚
Trace 于 2023年08月15日 的回复
Thank you Nicole! We look forward to welcoming you again :)

8/10 还可以

JANE

2023 年 7 月入住 2 晚
Trace 于 2023年08月15日 的回复
Thank you Jane! We look forward to welcoming you to The Whitsundays again soon!

6/10 一般

Barbara

不满意：清洁度
Good Location
The location was good, away from the noisy town centre and the pool was great. The bathroom was very below par with dark mould all around the bath/shower. The room was not very clean. The kitchen was well equipped but ventilation was poor and we were advised to leave the front door open, even to cook a slice of toast.
2023 年 7 月入住 4 晚
Kind Regards, Reservations 于 2023年07月24日 的回复
Hi Barbara,We are glad you enjoyed the location, pool and well equipped kitchen :)We apologise for the mould found & have followed this up on the bathroom with our housekeeping Team to make improvements and scheduled the apartment for a renovation and regrouting of the tiles and shower recess.We do suggest well ventilating the rooms whilst cooking in our apartments, to avoid any issues with setting our monitored fire system sensors off, as this can become quite a costly experience if set off accidently.

8/10 还可以

Luca

满意：客房舒适度，清洁度
Molto buono
Le camere sono dei veri appartamenti completi, addirittura con lavatrice e asciugatrice. Molto spazio e ben sfruttabile. Personale gentile e disponibile. Non il massimo dal punto di vista degli spostamenti, senza ascensori. Connessione internet scarsa.
2023 年 6 月入住 3 晚
Trace 于 2023年06月20日 的回复
Thank you for your review Luca.

10/10 超赞

Mark，Cumbalum

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The view was amazing
2023 年 6 月入住 1 晚
Trace 于 2023年06月15日 的回复
Thank you Mark! We look forward to you holidaying with us again.

10/10 超赞

Vladimir，FRANKLIN PARK

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Hige appartement.
2023 年 4 月入住 2 晚
Trace 于 2023年05月1日 的回复
Thankyou for your lovely review, we look forward to hosting you again.

10/10 超赞

Sorelle

团体旅客
满意：住宿条件和设施，清洁度
I enjoyed my stay here the view was amazing the place was big and comfortable
2023 年 4 月入住 2 晚
Trace 于 2023年04月28日 的回复
Thank you, Sorrelle, for taking the time to provide your lovely review. We look forward to welcoming you to stay with us again.

8/10 还可以

Carolyn Frances

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Loved that it was a little out of the main centre encouraging us to do a lot of walking into town to shop and jump into the free man made lagoon, stopping halfway for delicios food and drinks at Sorrento Restaurant overlooking the Coral Sea Marinaand out to the islands and taking advantage of their delicious food and drink happy hours.
2023 年 4 月入住 7 晚
Trace 于 2023年04月24日 的回复
Thankyou Carolyn for staying with us at Shingley Beach Resort. We are glad you enjoyed your stay with us and the surrounds and look forward to welcoming you again sometime soon.

10/10 超赞

Michelle

满意：清洁度、服务设施、住宿条件和设施
2023 年 4 月入住 2 晚

8/10 还可以

ELSBETH，Zillmere

与配偶出行
满意：服务设施
A dated resort with friendly staff and lovely amenities. Downside is being an older block, the plumbing was loud every time there was a flush on your floor. The aircon was noisy and the dryer didn't work. In saying that, the views were great, walking distance to local food, downstairs pool and plunge pool. Cafe as well as under cover parking
2023 年 4 月入住 2 晚
Trace 于 2023年04月12日 的回复
Dear Elsbeth, Thank you for taking the time to provide your review, we are working hard on updates and refurbishments. We have followed up on the items you have mentioned and are glad you loved the great views, pool and cafe.

8/10 还可以

Lewis

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Close to everything I needed
2023 年 2 月入住 5 晚
Tracey 于 2023年03月23日 的回复
Thankyou for this lovely review

10/10 超赞

karen

满意：客房舒适度，清洁度
2023 年 1 月入住 7 晚
Tracey 于 2023年03月23日 的回复
Thankyou for this lovely review

8/10 还可以

Carmen

团体旅客
满意：清洁度
Apartment 32 had nice views to the port but the mattress was very soft and cheap and there were no laundry facilities as advertised. Lift was not working so hard to get to every level with heavy luggages or limited mobility. Old cheap sofa bed too not suitable for sleeping free of back pain. Loved the parking and cleaning of the apartment. Short on toilet paper, no speare bin bags provided but it has enough kitchenware for a few days stay. No room services to change wet towels or bedsheets in 4 days stay. No pool towels provided. 1 bathtowel 1 hand towel per person provided. 1 floor mat towel per apartment. Fan just works on the fastet setting, there low and medium setting doesnt work. Aircon works well. Comfy pillows.

8/10 还可以

Lynda

满意：清洁度、服务设施、住宿条件和设施
2022 年 12 月入住 2 晚

10/10 超赞

Madison

2022 年 11 月入住 3 晚

8/10 还可以

Franca

满意：客房舒适度，清洁度
2022 年 10 月入住 2 晚

10/10 超赞

Gary

与配偶出行
满意：住宿条件和设施，清洁度
Everything catered for in rooms. Beds really comfy. Ended up stopping 2 extra nights.
2022 年 10 月入住 2 晚

10/10 超赞

Mao

2022 年 10 月入住 2 晚

10/10 超赞

Cheryl

与配偶出行
满意：服务设施，清洁度
Lovely location away from hustle and bustle but close enough to walk for drink, coffee, dinner etc. The pool area was nice. Room was clean and pretty well equipped. The shower was quite mouldy and in need of an update however. We had an elevated room with marina outlook but unfortunately looked over the roof of the main complex which is in a state of disrepair and was quite unsightly. Our fridge had no freezer but we were told a new one was in order. All in all a great well priced resort and we would stay again.
2022 年 9 月入住 2 晚

10/10 超赞

Jodie

2022 年 6 月入住 2 晚

10/10 超赞

Bruce

与家人出行
满意：客房舒适度，清洁度
2022 年 4 月入住 2 晚
Trace. 于 2022年04月26日 的回复
Thankyou Bruce!

8/10 还可以

真实旅客

与家人出行
满意：清洁度
Nice hotel - more for seniors than for families
Positive: Very nice staff, lovely location and atmospheric Rainbow coffee shop, all very clean and nice view of the small marina. In pool some fun floating bean begs are provided. Parking handy behind units. Negative: A bit tired, bed was too hard for my taste and (this seems standard in Airlie Beach) only a sheet and woollen blanket was provided. Cooking is difficult as the fire alarms are sensitive, dishes have to be washed and rubbish taken out before leaving. Pool not really suitable for kids as very deep.
2022 年 1 月入住 3 晚

6/10 一般

Rob

不满意：住宿条件和设施
2021 年 12 月入住 3 晚

4/10 很差

Glenn

与家人出行
不满意：住宿条件和设施
Difficult parking - garage door is automatic and would get stuck everytime - air conditioners in poor condition with only 2 remotes for 4 AC - oven dirty and caused really bad burning smell when used to heat a pizza - only set to 180 degrees and set off smoke alarm. TV remote is not for that model TV and does not work.
2021 年 12 月入住 2 晚

4/10 很差

Letisha

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Poor communication after I complained about our experience. Pool was good for the kids
2021 年 10 月入住 2 晚

8/10 还可以

Susan

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
I liked the location nice and handy to everything and the view over looking the marina .beautiful location. Would have been good if cafe was open for drinks and dinner it closed at 2 pm
2021 年 10 月入住 5 晚

10/10 超赞

Heather，Westlake

团体旅客
满意：清洁度、服务设施、住宿条件和设施
The view is beautiful
2021 年 10 月入住 3 晚
Trace. 于 2021年10月15日 的回复
Thankyou for your review, we look forward to you staying with us again :)

6/10 一般

Gary

与配偶出行
满意：清洁度
The Wi-Fi was very poor with no reception for the in house Wi-Fi. The telephone reception was equally poor, not the fault of the fault of the accommodation but because the in house Wi=Fi was non existent, this compounded the problem. This was a ground floor room on the sea side of the accommodation. The service restaurant attached was slow.
2021 年 9 月入住 2 晚
Trace. 于 2021年10月15日 的回复
Hi Gary, Thankyou for your review. We are pleased to announce now the WIFI infrastructure has been upgraded throughout the Resort and to the units and guests are giving great feedback on the improvement to the quality of their WIFI.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Beautiful location overlooking the marina. Walking distance to marina and town centre. Great facilities and lock up garage parking. Unit was comfortable, clean and had everything we needed. It could probably use a minor update but was still in good condition.
2021 年 7 月入住 3 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Great spot beautiful views
2021 年 7 月入住 2 晚

8/10 还可以

真实旅客

2021 年 6 月入住 6 晚
Trace. 于 2021年07月26日 的回复
Thank you

8/10 还可以

真实旅客

与家人及幼儿出行, 与家人出行
不满意：清洁度、服务设施、住宿条件和设施
We absolutely loved the view from this property. The room itself was tired, dated and dirty; the dust under the beds and couch is terrible and the beds have long past their 10 year expiry. It is promoted as a resort however we were given 2 rolls of toilet paper between four people for 8 nights and our sheets were not changed during the stay. The cafe closes at 2.30pm and is closed on Mondays so there is no option for dinner at the property and nothing close by for take away. It is definitely not toddler friendly with a steep driveway and stairs to all rooms and the entry door to the room cannot be locked from the inside. Overall, it comes down to your expectations; if you’re after somewhere that takes your bags to your room, everything at your fingertips and no need to leave, keep looking. If you enjoy walking, the inconvenience of a kitchen and don’t mind a dated room, then this is a lovely budget short stay apartment property.
2021 年 6 月入住 8 晚