The staff was incredible and made our stay amazing. The small touches added to the suite were extremely thoughtful. The suite was huge and the entire property was tastefully decorated and pristine. A 5-star
delyse
2024 年 5 月入住 2 晚
10/10 超赞
Thomas
与配偶出行
2023年02月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ausgezeichnet
Thomas
2023 年 2 月入住 7 晚
6/10 一般
Eric
2023年02月13日
3 star stay - heavy 5 star price!
Very average place but comes with a very high price. Standards not up to the price being charged. Attention to the little things missing. Definitely not worth over Euro 300 per night!
Bathroom towels old and fraying. No back-up power for repeated load-shedding (even 3-star hotels in Cape Town / Graaf-Reinett / Kruger Park / across South Africa now have full solar invertor - back-up generators installed!).
Bed too short (and I am average height - my feet hang over end which last happened to me at a hotel for midgets in Paris!). Room cleaning service merely adequate. Off street parking almost unparkable unless you're in a Fiat Uno.
Etc ...
Much better places in Franschoek for much less money.
Eric
2023 年 2 月入住 3 晚
10/10 超赞
Bruce,Houston
与配偶出行
2022年12月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Last Word is a great place to stay - spacious room, great amenities, friendly and helpful staff. The only complaint was that our room had an air conditioner which was undersized for the room. That coupled with the rolling power outages made the room quite uncomfortable at times.
Bruce
2022 年 12 月入住 3 晚
10/10 超赞
Kathryn
2022年10月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It really is the last word!
Amazing hotel and staff. Beautiful room with it’s own small swimming pool. The breakfasts were delicious and the house keeping staff are amazing!
Thank you for a wonderful stay
Kathryn
2022 年 10 月入住 3 晚
10/10 超赞
Helen
与配偶出行
2022年04月1日
满意:清洁度、服务设施、住宿条件和设施
Perfect
Helen
2022 年 3 月入住 3 晚
10/10 超赞
Helen
2022年03月31日
Helen
2022 年 3 月入住 2 晚
10/10 超赞
Helen
与配偶出行
2022年03月29日
满意:员工和服务,清洁度
We think this hotel is a gem in Franschhoek. This is our 2nd visit, first staying in room 3 and this stay in room 2. The staff cannot do enough for you, we love our suite, feeling very relaxed in it. The extra touches the staff go to are greatly appreciated.
Helen
2022 年 3 月入住 1 晚
4/10 很差
Andrew
2022年03月20日
满意:客房舒适度
不满意:员工和服务
Disappointing
The price I paid way way too much for the experience of staying at the last word. I don't mind paying for quality but this trip it really was way out of kilter regarding pice vs experience.
Andrew
2022 年 3 月入住 2 晚
10/10 超赞
Matthias
2022年01月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Spot in the middle of Franschhoek
Loved it! was really great and everyone was super friendly