“This hotel was absolutely gorgeous. The addition of having a driver on hand to drop you off and pick you up in the main section of town was fantastic. Stunning hotel, amazing amenities, I would return!!”
“The lobby staff is nice,
but they brought us to the wrong room, the air conditioner doesn't work, strong painting smell after renovation (better put a lemon in a room)
Room is not big, can't fully open two big suitcases
The best thing in the hotel is the view when you Hv breakfast outdoor. It's very very nice”
“Words cannot fully express the exceptional service we received at this hotel. From the front desk who coordinated our transportation from the marina to the hotel - our extremely kind and efficient driver (showed us a short cut to the ferry when we left)… the bartender who practiced future seasonal drinks for us… the restaurant team who doted on us. The spa team who reserved our time (at no additional charge) for the steam/sauna… the general manager who always took time to chat. The view from our……
“When we arrived there’s no one in the villa, we just went into the villa as the door was not locked. But there’s no one there so we look every where to find the staff. Luckily there were 2 ladies cleaning the other areas but they said their office didn’t inform them there’s guest coming that period. I showed them my voucher and they agreed to let us stayed. The ladies were nice but when I come back home, I found this hotel double charged me (I already paid through Hotels.com but they charged……