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关于宝石城堡 Spa 饭店的点评

4 out of 5
宝石城堡 Spa 饭店
2 Rue Camille Saint Saens, Carcassonne, AUDE

点评

9.2

非常棒

10 分 - 超赞。240 条好评，共有 376 条点评" "
8 分 - 还可以。111 条好评，共有 376 条点评" "
6 分 - 一般。15 条好评，共有 376 条点评" "
4 分 - 很差。6 条好评，共有 376 条点评" "
2 分 - 糟糕。4 条好评，共有 376 条点评" "

9.6/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚

10/10 超赞

Jen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location and ambiance. Amazing staff.
2024 年 5 月入住 2 晚

10/10 超赞

Ann

It is literally yards away from the castle and the room is wonderful and quiet. The staff is very attentive and speak English
2024 年 4 月入住 1 晚

10/10 超赞

charles

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The stay at the chateau was lovely, staff friendly and the relaxing massage was top-notch. Recommended if you want to visit Carcassonne, everything is walking distance.
2024 年 3 月入住 2 晚

10/10 超赞

Martin

满意：清洁度、员工和服务、住宿条件和设施
Ein super schönes Hotel an einem wunderschönen Ort. Der Zwischenstopp hat sich gelohnt!
2024 年 2 月入住 1 晚

10/10 超赞

nathalie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

Judy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A lovely retreat
Such a lovely hotel a few steps from entrance to the castle with incredible views. The staff was attentive and helpful. We had a wonderful massage and enjoyed the spa amenities. A great getaway!
2023 年 12 月入住 2 晚
Ludivine/The Reception 于 2024年02月7日 的回复
Thank you for your review Judy. We are delighted to read that you had a wonderful time at our hotel. We hope to see you again in the near future.

10/10 超赞

MARIA JOSE

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
ACOGEDOR
Recomendable 100x100
2023 年 12 月入住 1 晚

10/10 超赞

Peter

满意：清洁度、员工和服务、客房舒适度
Will return
Stunning location, excellent service. No restaurant facility so a few light bites only…..otherwise faultless.
2023 年 10 月入住 4 晚

10/10 超赞

Nicholas

满意：清洁度、员工和服务、住宿条件和设施
Excellent location, great staff
2023 年 10 月入住 1 晚

10/10 超赞

Nigel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel and pool, close to town
Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink. Nice pool too.
2023 年 10 月入住 1 晚

10/10 超赞

Carol Ann

2023 年 9 月入住 1 晚

10/10 超赞

André

满意：客房舒适度，员工和服务
Tolles Hotel
Sehr gut gelegenes Hotel ganz Nahe der Stadtmauer. Zimmer schön und gut eingerichtet.
2023 年 9 月入住 1 晚

10/10 超赞

Kevin

与配偶出行
满意：清洁度、员工和服务、服务设施
Outstanding location, amenities and service. Carcassone is amazing, but it’s busy with tourists so we were VERY glad we didn’t stay in the walled city itself. This is a close as you can get and still have a quiet, refined place to crash after wandering around the amazing historic location. Taxi service is spotty at best from the train station so have the hotel reserve one to pick you up if taking the train. Would absolutely stay here again.
2023 年 9 月入住 3 晚

10/10 超赞

Anthony，Lifton

满意：清洁度、员工和服务、住宿条件和设施
Great location with a view of the walls of the city. Staff are very helpful and friendly. Great breakfast on the terrace.
2023 年 9 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚

8/10 还可以

Sylvie

2023 年 8 月入住 1 晚

8/10 还可以

Axel

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Good location
2023 年 8 月入住 1 晚

10/10 超赞

Benjamin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a great trip and loved the hotel. The pool area and bar are fantastic. The staff were great and the hotel dog is beautiful. The only thing that let it down slightly was the finishing touches in the rooms. Of the four drawers on the dressing table in our room, 3 of the handles were broken- a check on these kind of things would elevate the score. We would come back and the placement of the hotel is great and gives you such quick access to the history of Carcassonne.
2023 年 7 月入住 8 晚

10/10 超赞

Janine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely hotel!
Lovely hotel, great position beautiful garden and surroundings. A very relaxing stay!
2023 年 7 月入住 1 晚

8/10 还可以

Zara

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Beautiful hotel within a few mins walk to medieval Carcassonne - best location ever. Lovely room, not sure we liked the glass wall between the bathroom and bedroom (Room 2), family room. Even with the blind down, it was somewhat see through. A/C was good but v loud!!
2023 年 7 月入住 1 晚

10/10 超赞

Fleur

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hôtel exclusif et magnifique
Cet hôtel se trouve à proximité de la ville médiévale. Il est également absolument magnifique, les chambres sont de grande taille et le terrain est bien entretenu. Il n'y a pas beaucoup de chambres, ce qui donne une impression d'exclusivité et signifie qu'il y a toujours de la place au bord de la piscine.
Vue de l'hôtel sur la cité médiévale de Carcassonne.
2023 年 7 月入住 1 晚

10/10 超赞

Pamela

2023 年 7 月入住 1 晚

10/10 超赞

Liliana

2023 年 7 月入住 1 晚

8/10 还可以

Kenneth

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Perfect location for visiting the walled city
2023 年 7 月入住 3 晚

10/10 超赞

Gareth

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great stay, staff were super friendly. Junior Suite room 8 was great, clean and loads of space. Good pool area. Location super! Wife had a massage and loved it, I enjoyed the wines while waiting. Genuinely great stay.
2023 年 7 月入住 3 晚

8/10 还可以

HIROSHI

满意：员工和服务，清洁度
2023 年 6 月入住 2 晚

10/10 超赞

David

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very nice and acommodating service. Overall most pleasant.
2023 年 6 月入住 1 晚

10/10 超赞

Lourdes，Davie

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚

8/10 还可以

Jane

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
This was a very nice property. Bedrooms were a little on the small side but definitely adequate. Management was extremely helpful. Staff at breakfast time seemed a little disorganized at times or perhaps there were just not enough of them. Would go there again.
2023 年 5 月入住 4 晚

10/10 超赞

Sabrina

与配偶出行
满意：住宿条件和设施，清洁度
Hôtel du château superbe La situation est exceptionnelle. Le personnel est vraiment très agréable
2023 年 5 月入住 1 晚

10/10 超赞

Kent

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, excellent staff and service, great accommodations. Would stay again.
2023 年 5 月入住 1 晚

10/10 超赞

Elaine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 2 晚

10/10 超赞

Thomas，Scarsdale

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was unbelievably friendly, helpful and sweet in every way. Ursula made dinner reservations for us and the next day waited in us hand and foot at a dumpy breakfast. We cannot recommend this place more highly!
2023 年 4 月入住 1 晚

10/10 超赞

Merrill

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Right across the street from the castle, quiet, everyone was very nice and helpful. We would stay there again.
2023 年 4 月入住 2 晚

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable with a relaxing atmosphere
We enjoyed an excellent stay. The staff were very friendly, the room comfortable and the location and services of a very high quality. We will definitely visit this hotel again.
2023 年 4 月入住 1 晚

10/10 超赞

Ali

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel! Friendly staff. It is located right across from the historic castle. Beautiful view from the patio. I would definitely stay again.

10/10 超赞

christophe

2023 年 3 月入住 2 晚

10/10 超赞

Romain

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚

8/10 还可以

Daphné

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bien
Belle chambre mais un peu exposée. Bon accueil et bon petit déjeuner. Seul bémol : une demi heure pour avoir un oeuf à la coque mangeable, ce qui m'a mise en retard pour ma réunion, ce qui est regrettable
2023 年 1 月入住 1 晚

10/10 超赞

Anne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nous avons adoré jouer aux jeux mis à disposition en buvant notre boisson avec une vue, sur la belle cité .

10/10 超赞

Sidonie

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 1 晚

10/10 超赞

Sidonie

2022 年 11 月入住 1 晚

10/10 超赞

Sissil

2022 年 11 月入住 1 晚

10/10 超赞

angela

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Brief stay in Carcassone!
Very convenient hotel close to the castle walks! Small but comfortable room! Convenient parking. Very helpful friendly staff. Good breakfast lovely dogs!
2022 年 10 月入住 1 晚

10/10 超赞

John

2022 年 9 月入住 1 晚

10/10 超赞

Ian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Confidently situated outside walled city and within easiet walknof the lower town. Secure paeking and easy to drive to.
2022 年 9 月入住 2 晚

10/10 超赞

KEITH，EDINBURGH

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great situation for visiting the medieval city. Comfortable and small enough to give a more personal service from the friendly staff.
2022 年 9 月入住 3 晚

10/10 超赞

Frederick

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is fantastic. Front desk clerks are the friendliest I have encountered in Europe. It is across the street from the main entrance to the old walled city, so the location is ideal. There are well landscaped grounds and a pool area and it was surprisingly quiet and peaceful considering how close it is to the crowds entering the historic city. There is a closet with clothes hangers, but my only negative thing to say is there is no iron or ironing board (instead they offer next-day laundry service). There is a coffee maker with coffee packs and sugar (I didn’t see any tea bags but I had my own). There is no creamer in the room but a small container of milk is available at the lobby bar for free. The room has air conditioning, but sadly no refrigerator (my only other negative). There is a huge window separating the sink and bathtub from the main room. A blind can be lowered, but with the bright bathroom lights it is still see-through. I was alone so it was fine, but if you are traveling with someone you should be aware of this. The shower (separate from the bathtub) and toilet did have a sliding door to close them off from the rest of the sink area for more privacy. The room décor is elegant, as is the entire hotel. With the lush grounds it has the feel of a country villa. If I ever return to Carcassonne, I will definitely stay here.
2022 年 9 月入住 2 晚

10/10 超赞

Dianne

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing Stew. Great service. Helpful friendly desk people.
2022 年 9 月入住 1 晚